Accounting Specialist
Confirmed live in the last 24 hours
Scottsdale, AZ, USA
Experience Level
Desired Skills
Customer Service
  • Understand the quote to cash process for initial sales and related annual renewals
  • Demonstrate a passion and appreciation for detailed records, researching data, and taking the initiative to validate data and make recommendations based on findings
  • 2+ years of experience within a SaaS organization with an emphasis on billing and renewals
  • Organizational skills and problem-solving abilities
  • Desire and ability to be innovative and build scalable processes
  • Strong attention to detail and accuracy, and a commitment to customer service
  • Prepare and process monthly billings to ensure customer invoices are accurate, consistent with contractual requirements, and issued on a timely basis
  • Research and resolve billing, credit and accounts receivable issues
  • Maintain master schedule of recurring billings with the highest level of accuracy
  • Calculate CPI and other annual increases and apply those rates to renewal invoices
  • Process client billings according to sales contracts
  • Obtain purchase orders, where necessary, and ensure invoices have been properly distributed to customer payment platforms
  • Contact slow-paying customers via mail and telephone to collect past due balances and manage to a healthy A/R aging
  • Apply customer ACH and credit card payments to outstanding invoices
  • Provide feedback, insights, and best practices to help improve the billing & collection process
  • Interface with internal customer service and support organizations on customer inquiries
  • Ensure appropriate controls are established and maintained for vendor set-up
  • Initiate vendor payment approval process
  • Ensure employee out-of-pocket expenses are reimbursed appropriately
  • Enter corporate credit card charges in the general ledger and reconcile related accounts
  • Assist with ad-hoc projects and miscellaneous tasks
Desired Qualifications
  • NetSuite experience preferred but not required
  • Excellent verbal and written communication skills
  • Bachelor's in Accounting or Finance or commensurate years of experience
  • Ability to adapt to change and learn new technology as we improve processes and grow
  • Enthusiastic and energetic individual with a strong work ethic
  • Team oriented with willingness to work effectively with others to resolve issues

1,001-5,000 employees

Cloud-based payroll, benefits, and human resource management solution
Company Overview
Gusto's mission is to help companies put people first. The company operates an online payroll, health benefits, and workers' compensation platform.
  • It’s a marathon, not a sprint: Employees celebrating 5 or 10 years at Gusto enjoy a month-long sabbatical to travel and relax after all their hard work.
  • Meals and conversations: Free meals, snacks, and drinks to keep us fueled, but more importantly: they bring people together and foster community.
  • Wellness for every body: We’re proud to offer inclusive health care such as hormone treatments, gender-affirming surgery, therapy, family planning, and more.
  • The time you need: Our flexible PTO policy means every employee is encouraged to take the time they need now to keep doing great work, long term.
  • Family-friendly benefits: Fertility treatments, primary and secondary parental leave, sleep coaching, house cleaning for new parents, and more.
  • Be well, be you: Get free, comprehensive medical, dental, and vision benefits, plus a monthly fitness stipend and mental health resources too.
Company Core Values
  • Embody a service mindset: Never stop advocating for the needs of others.
  • Dream big, then make it real: Be ambitious. Show and do is greater than tell and talk.
  • Be proud of the how: Ensure deep integrity in everything you do.
  • Embrace an ownership mentality: Take initiative to leave things better than you found them.
  • Debate then commit: Share openly, question respectfully, and once a decision is made, commit fully.
  • Build with humility: Put collective success before individual achievements.