Inside Sales Representative

Inside Sales Representative

Location: Asturias

Hybrid (3 days office based) OR full time onsite

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colourful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.

We are currently looking for an Inside Sales Representative to join us at our facility in Asturias.

The selected person will be supporting the Sales Teams across EMEA, joining a stablished multinational and a diverse, experienced and multicultural team.

Key responsibilities:

• Develops and maintains in-depth knowledge of assigned tasks: key administrative duties as well as research, data analysis, and accounting functions.  
• Filters out important market and customer information and maintains and distributes this in the organization using CRM system (Salesforce.com).
• Interacts with broader network of internal Axalta Partners to ensure that the customers’ requirements are understood and commitments are met.
• Performs standard Customer and Master Data creation and maintenance activities following defined procedures and guidelines in SAP as well as in salesforce.com.
• Responsible for customer agreements approval process, follow up and CRM maintenance.
• Performs quality control checks and takes subsequent corrective actions. 
• Follows desk procedures/policies in compliance with SOX, ISO and other requirements. Executes where defined controls or maintains documents needed for evidence.

• Performs active follow-up on sales versus forecast. Interacts with the customer to get better understanding of variations.
• Analysing sales of customers to take correct decisions on customer level and segmentation.
• Interact with internal stakeholders such as CSR Team Leaders, CSR, Sales and Sales Managers, Supply Chain and Demand Specialists to meet customer and policy requirements.

• Engage with external stakeholders such as customers, warehouses, carriers and shipping agents.

Key requirements:

• Bachelor’s degree or equivalent experience.
• Experience in a customer-oriented role, preferably within industrial or manufacturing environments.
• Excellent communication and active listening skills.
• Proficiency in English (written and verbal); additional language skills are an asset.
• Proficiency in Microsoft Word, Excel, PowerPoint, SAP, SFDC, and Outlook.
• Experience using Salesforce.
• Advanced knowledge of Axalta Performance Coatings products and operations.
• Six Sigma/Green Belt certification (preferred).
• Strong interpersonal, networking, and leadership abilities.
• Analytical mindset with a strong customer-focused approach.
• Presentation and problem-solving expertise.
• Building sustainable relationships, team collaboration, impactful communication, coaching, championing change, decision-making, and business acumen.
• Quality orientation, stress tolerance, procedural discipline, and KPI-driven performance improvement.
• Ability to identify, define and resolve complex external and internal customer issues in an independent way.
   

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals. 

Our Company:

Axalta has remained at the forefront of the coatings industry by continually investing in innovative solutions. We engineer technologies that protect customers’ products – whether they are battling heat, light, corrosion, abrasion, moisture, or chemicals – and add dimension and beauty with colorful finishes. We have a vast and ever-evolving portfolio of brands primed to play an important part in everything from modernizing infrastructure around the world to enabling the next generation of electric and autonomous vehicles.  

Axalta operates its business in two segments: Performance Coatings and Mobility Coatings, which serve four end markets, including Refinish, Industrial, Light Vehicle and Commercial Vehicle, across North America, EMEA, Latin America and Asia-Pacific. Our diverse global footprint allows us to deliver solutions in over 140+ countries and coat 30 million vehicles per year. We’ve recently set an exciting 2040 carbon neutrality goal, in addition to 10 other sustainability initiatives, and we take pride in working with our customers to optimize their businesses and achieve their goals.

2 - Professionals (EEO-1 Job Categories-United States of America)