Sales Development Representative

It's fun to work in a company where people truly BELIEVE in what they're doing!

Fullsteam is a leading provider of vertical software and embedded payments technology dedicated to helping businesses flourish by providing their customers with seamless experiences. With a dynamic and growing team of over 1,900 employees, we are committed to driving innovation and delivering best-in-class software and payment solutions that empower small and medium-sized businesses across numerous industries. Our purpose is to help our customers grow their businesses and delight their customers. Join us and be a part of a forward-thinking company that values growth, excellence, and the success of our clients.

As a Sales Development Representative you will play a crucial role in generating and qualifying leads to build the foundation for our sales pipeline. Your primary focus will be on identifying potential customers, initiating contact, and nurturing leads through the early stages of the sales process.

Responsibilities and Duties:

• Identify and research potential leads through various channels, including social media, online research, and industry events.
• Conduct outbound calls, emails, and social media outreach to engage potential customers and generate interest in our software solutions.
• Qualify leads based on defined criteria to ensure they are a good fit for our products and services.
• Schedule meetings and appointments for the sales team with qualified leads.
• Maintain accurate and up-to-date records of all lead interactions and activities in the CRM system.
• Work closely with the sales and marketing teams to develop and refine lead generation strategies and campaigns.
• Provide feedback to the marketing and product teams on market trends, customer needs, and competitive landscape.
• Track and report on lead generation activities and results, providing insights and recommendations for improvement.

Skills and Competencies:

• Excellent verbal and written communication skills, with the ability to engage and build rapport with potential customers.
• Strong ability to identify and qualify potential leads through various research methods and outreach techniques.
• Understanding of sales processes and techniques, with a willingness to learn and grow in a sales role.
• Highly motivated and resilient, with the ability to handle rejection and continue to pursue new leads.
• Exceptional organizational skills with the ability to manage multiple tasks and priorities simultaneously.
• Collaborative mindset with the ability to work effectively with cross-functional teams.
• Driven by achieving and exceeding targets, with a strong focus on results.
• Understanding of the software technology industry and market dynamics.
• Proficiency in CRM software (e.g., Salesforce, HubSpot, SalesLoft & Outreach) and familiarity with lead generation tools and techniques.

Experience and Education Requirements:

• Bachelor’s degree in Business, Marketing, Technology, or a related field preferred.
• 1+ years experience in Business-to-Business (B2B) sales, particularly in a SaaS or technology context, is highly desirable. This includes experience in lead generation, prospecting, and qualifying leads.

Fullsteam supports an inclusive workplace that values diversity of thought, experience, and background. Fullsteam is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state, or local law.