Key Account Manager

Position Overview

• The Key Account Manager will be at the forefront of ZURU’s rapidly growing Consumer Goods partnership with Walmart, owning the business strategy and execution across Beauty, Personal Care, and Pet categories.
• With full P&L responsibility, this role will shape the future of the business by developing and executing high-impact strategies that maximize sales, profitability, and market share.
• As the primary point of contact for Walmart merchants, the Key Account Manager will lead negotiations, influence category strategy, and drive joint business planning with a data-driven, entrepreneurial mindset.
• In this fast-paced, high-growth environment, success requires a passion for ownership, a bias for action, and the ability to turn insights into results.

Position Impact

• Short-term impact: The KAM drives immediate growth by executing on existing momentum, brand launches, and growth plans. Strong execution of retail strategies and merchant relationships leading increased space both in and out of aisle. Strong promotion plan.
• Long-term impact: By building a strong, data-driven partnership with Walmart, the KAM helps position the company as a category leader, driving sustainable growth and brand equity. Strategic planning, guided innovation plans with NPD, and ensuring adaptation to stay ahead of retail trends ensure that the company remains competitive.

Roles & Responsibilities

• Financial Ownership – Drive and exceed all key sales targets and performance metrics for Walmart across Beauty, Personal Care, and Pet categories.
• Strategic Relationship Management – Maintain a relentless focus on collaboration and overcommunication with Walmart merchants, co-developing category strategies that drive mutual growth.
• Category Leadership – Serve as a trusted category expert, providing data-driven insights to Walmart to shape category direction and position ZURU as a key growth driver.
• Cross-Functional Leadership – Champion business and category needs across internal teams, including NPD, Supply Chain, and Marketing, ensuring alignment and execution excellence.
• Supply & Demand Optimization – Partner with Demand Planning to exceed customer service level expectations while working to streamline supply chain operations for maximum efficiency and in-stock availability.

Skills & Experience

• An Entrepreneurial mentality, acting as an owner of your business
• Analytical focus - Strong knowledge of syndicated data (ideally Luminate Charter experience) and customer management process
• Track record of advancement and hunger for growth in role and responsibility
• Experience working directly with Walmart (or other Big 6 retailer) either in an account manager, category manager, or senior analytical capacity
• Excellent communication, presentation and negotiation skills
• 4-year college degree preferred or equivalent management experience