As a member of the Custom Infrastructure IT team, you will be responsible for operating and contributing to the improvement of sophisticated PlayStation Studios systems engineering needs in a fast paced, challenging environment. This role will entail operational and project-based work across Studio IT departments, as well as global PlayStation Studios business units in SIE and Sony operating companies.

Core Responsibilities

• With minimal guidance, contribute to the support, design and improvement of data center and AWS systems infrastructures
• Actively participate in engineering efforts that help streamline studio user experiences and efficiency. This will include working with developers and end-users directly as needed
• Leverage systems tools to identify and mitigate anomalies
• Analyze application and systems data to improve sub-optimal behaviors
• Engineer and use automation tools and processes to proactively supervise the health of production systems and respond to events
• Participate in developing policies, procedures and technical reports associated with operating and maintaining infrastructures
• Guide and assist junior IT professionals with service and topology implementations
• Lead and assist peers in the implementation of new topologies and services
• Collaborate with our Information Security team on multi-functional initiatives and vital investigations
• Some traveling may be required

Required Skills

• Five + years of dynamic experience supporting enterprise environments including cloud
• Progressive understanding of datacenter, cloud and live production standard methodologies and experience working in live high availability customer facing production environments
• Ability to lead medium complexity projects with multiple team members and collaborators
• Author and maintain documentation of systems and processes
• Ability to structure code as a product in a manner that anticipates the type of scale and maintenance required for scopes of work

Desirable Experience

• Proficient with modern systems OS platforms (Linux, Windows, etc.)
• Experience with Perforce systems engineering and administration
• Enterprise storage and filesystem administration experience (NetApp, S3, CIFS, SMB, etc.)
• Proficient with code languages and automation tools (Python, Ansible, Terraform, etc.)
• Ability to design, upgrade, and maintain platform services across on-premises and cloud-based providers
• Experience in leading technical deployment aspects of a digital and hybrid & remote workplace transformation
• Experience working with global teams
• Experience with networking principles as they relate systems and code
• Not required, but if you speak Japanese, it is a plus!

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