Full-Time
Front office Supervisor
SO/ Sotogrande
Posted on 9/16/2025
All Accor
10,001+ employees
Global hotel management, franchising, loyalty program
No salary listed
San Pablo de Buceite, Spain
In Person
 Operations & Logistics (1) |
|---|
- Diploma or degree in vocational hospitality or Room Division
- 2 to 5 years experience, depending on education and career background
- Competent user of desktop applications and hotel applications
- Languages: Fluent in English and Spanish
- The Supervisory purpose is to lead and supervise the entire front office team towards the attainment of the highest standards of service excellence in accordance with the company guidelines
- To supervise the Front Office operations, including the Reception, Guest Relations ensuring that the hotel standards and procedures are fully known and followed
- To ensure appropriate stock level for the smooth run of the Front Office operations and to prepare requisitions accordingly
- To daily implement and control the check lists
- To ensure a proper handover between the shifts
- To up sell Rooms, Food and Beverage outlets and other facilities whenever opportunities arise
- To be updated with the competitors’ offerings and rates
- To liaise closely with the Sales and Reservations on rate management
- To ensure that all guests receive a warm welcome and that they enjoy their stay being offered the finest personal service
- To maintain an atmosphere of high morale and a happy working relationship among the team
- Takes responsibility for anticipating and meeting customer needs
Accor is a global hospitality group with brands spanning economy to luxury. It earns revenue from room bookings, food and beverage, and management fees from franchised properties, while providing hotel management and franchising services. The company grows through acquisitions and investments, such as Adoria for catering and Squarebreak for upscale villa rentals, combining global expertise with local know-how. Its goal is to expand its footprint while delivering consistent, responsible guest experiences and advancing sustainability across its operations, supported by its loyalty program A Club.
Company Size
10,001+
Company Stage
IPO
Headquarters
Issy-les-Moulineaux, France
Founded
1967
Simplify's Take
What believers are saying
- Exclusive Resorts' stake accelerates Onefinestay's global luxury villa expansion.
- €500 million 7-year bond issuance at 3.625% strengthens financial position since August 2025.
- Ennismore partnership enhances lifestyle brands beyond traditional hotel segments.
What critics are saying
- Marriott erodes A Club retention, capturing 30% more business travelers within 6-12 months.
- Airbnb diverts 40% upscale villa revenue from Onefinestay and Squarebreak ongoing.
- Rising rates hike €4bn debt costs by 2-3%, breaching covenants in 18-24 months.
What makes All Accor unique
- Accor unites 5,836 hotels across 110 countries as Europe's largest hospitality company.
- ALL Accor integrates booking, loyalty, restaurants, and events for unified revenue growth.
- Asset-light model delivers digital, loyalty, and procurement expertise to hotel owners.
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Benefits
Employee Discounts
Professional Development Budget
Company News
Regulated information AUGUST 27TH, 2025 Accor announces the success of its new senior bond issuance €500 MILLION 7-YEAR ANNUAL COUPON OF 3.625% ...
Exclusive Resorts takes minority stake in Accor's OneFineStay to expand luxury villa rental business globally.
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