The Business Risk and Control Sr Analyst is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and workflow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits. Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly af

-fected by the performance of the individual.

Responsibilities:

• Conduct in-depth investigations of sales practice matters, interfacing with all external and internal partner organizations (Compliance, Legal, Risk, Partner Management.).

• Provide feedback within specific case-type timeliness standards.

• Resolve complex issues, while valuing the client and using prudent business judgment.

• Write professional responses, and ensure the escalation and speed of each response meets regulatory and Citi’s expectations.

• Capture demographic information as well as the status of the investigation through progression noting in a centralized database/tracking tool.

• Provide support in the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, provide check and challenge to ensure appropriate escalation in according with Issue Management and Escalation Policies.

• Identify key problem areas that may affect larger segments of the client base and engage appropriate groups to eliminate those problems.

• Within established procedures, make decisions without manager approval. Work under little to no direct supervision. May support an expansive and/or diverse array of products/services.

• Perform analysis to support with the timeliness, accuracy, and completeness of the investigation through controls prior to the execution of a process (QC).

• Support and contribute to Operational and Compliance Risk in accordance with established Policy requirements.

• Work with the team to identify, assess, escalate, and manage risk exposures across Sales practice risk  in accordance with enterprise Policies and the establishment of Key Indicators to monitor risk exposures.

• Understands how assigned duties contribute to the work of the team/unit and how the units coordinate their efforts and resources to achieve the objectives of the function.

• Serve as point of contact for Sr. Mgmt. and internal business partners to assist in resolving complex cases.

• Perform analysis to support Risk Appetite and monitor / assess exposures against this in accordance with enterprise requirements (if applicable).

• Provide support to identify, assess, record and response to Operational and Compliance Risk events, ensuring these are captured accurately, timely and in accordance with requirements.

• Perform analysis to support that adequate governance and training is in place to support management of Risk profiles.

• Perform analysis to support risk and control assessments or coordination for programs within various risk stripes and ensure sufficient subject matter expertise exists to enable management of these risks within the Business (e.g. third party, fraud, sanctions etc.) if applicable.

• Be involved with the implementation of standards and procedures that conform to enterprise requirements and support sound operational and compliance risk management.

• Apply knowledge of the business, products or services to identify and implement control points and processes throughout the business.

• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm’s reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years of experience.

• Experience with work-flow systems.

• Subject Matter Expert in businesses supported.

• Excellent project management and organizational skills.

• Outstanding relationship building and relationship management skills.

• Ability to clearly articulate findings in a large group setting in person, in writing, and via telephone conference calls.

• Proficient in Microsoft Office with an emphasis on MS Excel.

• Self-motivated and detail oriented.

Education:

Bachelor’s/University degree or equivalent experience.

Responsibilities include conducting Sales Practice Risk Investigations and associated tasks.

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Job Family Group:

Risk Management

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Job Family:

Business Risk & Control

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Time Type:

Full time

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Primary Location:

Atlanta Georgia United States

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Primary Location Full Time Salary Range:

$90,080.00 - $135,120.00

In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays. For additional information regarding Citi employee benefits, please visit citibenefits.com. Available offerings may vary by jurisdiction, job level, and date of hire.

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Anticipated Posting Close Date:

Nov 11, 2024

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Citi is an equal opportunity and affirmative action employer.

Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.

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