Full-Time

Retail Sales Associate

The Eastwood Company

The Eastwood Company

51-200 employees

DIY automotive repair and restoration tools

No salary listed

Brooklyn, OH, USA

In Person

In-store positions require local commuting to Parma, OH.

Category
Retail (1)
Required Skills
Sales
Inventory Management
Customer Service

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Requirements
  • retail and/or customer service experience
  • automotive restoration experience is a plus, this includes MIG and TIG welding, fabrication, previous use of Eastwood products
  • ability to demonstrate the use of Eastwood products
  • ability to problem solve
  • ability to learn how to operate cash register or basic computer skills
  • ability to stock and retrieve materials from shelves and floor stacks, and lift and carry up to 50 pounds
  • ability to spend the majority of your time standing, walking with some stooping, climbing and kneeling
  • ability to work a flexible schedule within the hours Monday – Saturday – 8:30am-6:30pm and Sunday – 8:30am – 4:30pm
Responsibilities
  • deliver an exceptional customer experience
  • build customer relationships
  • offer advice on automotive restoration
  • be enthusiastic with customers about their projects
  • handle customer transactions from greeting to check-out
  • receive and stock inventory
  • maintain appearance of the store
  • work well with store team
  • be able to both take direction and be a self-starter

Eastwood sells tools and supplies for DIY automotive repair, restoration, and modification for cars, trucks, and motorcycles. Its products include specialized hand tools, coatings, and equipment that let customers repair body panels, restore finishes, and upgrade components, often with guidance tailored to automotive projects. The company differentiates itself with a long history (since 1978) focused on hobbyists and professional restorers and a product lineup centered on hands-on automotive work rather than general hardware. Its goal is to help customers complete automotive projects reliably by providing practical tools and project-focused guidance.

Company Size

51-200

Company Stage

N/A

Total Funding

N/A

Headquarters

Pottstown, Pennsylvania

Founded

1978

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Simplify Jobs

Simplify's Take

What believers are saying

  • Site merchandising, search, and checkout improvements can raise conversion quickly.
  • Cross-sell bundles across welding, painting, and blasting can lift average order value.
  • Owned-brand hero lines can expand into accessories and consumables, deepening repeat demand.

What critics are saying

  • Amazon, Summit Racing, and eBay sellers compress margins through faster price competition.
  • Hazardous-material and labeling violations can trigger delistings, shipping restrictions, and compliance costs.
  • A website outage or fulfillment failure would immediately disrupt sales across Eastwood's core channel.

What makes The Eastwood Company unique

  • E-commerce is central, with 4,000 SKUs sold to DIYs, pros, and racers.
  • Eastwood combines branded products like HotCoat with restoration tools, paints, and coatings.
  • Pottstown headquarters, warehouse, and retail stores support online, phone, and in-person service.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Employee Discounts

Growth & Insights

Headcount

6 month growth

5%

1 year growth

5%

2 year growth

5%