Customer Success Manager
Posted on 5/11/2023
San Francisco, CA, USA • New York, NY, USA
Experience Level
Desired Skills
  • A self-motivated team player, ready to embrace a fast paced, high-growth environment
  • Able to effectively partner, collaborate, and communicate with technical and non-technical colleagues
  • Always thinking of new ways to effectively serve customers and improve the Customer Success team's internal processes
  • Resourceful and not afraid to try out-of-the-box approaches to resolve complex issues
  • Bachelor's degree or higher
  • 3-5 years of customer success and/or account management
  • Strong written and verbal communication skills, including comfort with presenting to senior executive audiences
  • Empathy for customers, and passion for helping them
  • Demonstrated ability to manage ambiguity and apply problem-solving skills
  • High attention to detail and accuracy
  • Strong knowledge and proficiency in Excel / Google Sheets
Desired Qualifications
  • Experience working for an enterprise SaaS company
  • Experience servicing commercial real estate firms
  • Interest in commercial real estate
  • Familiarity with SQL and Salesforce

11-50 employees

Real estate deal management platform
Company Overview
Dealpath's mission is to empower real estate investment and capital markets with data and collaboration through purpose-built software. Dealpath is the industry’s most trusted cloud-based real estate investment management platform, empowering firms of all sizes to surface the best deals and execute flawlessly by systematizing data-driven investment decisions in one place.
  • Equity grant
  • 401k
  • Medical, dental, & vision
  • Flexible vacation policy
  • Health & wellness stipend
  • Fully-stocked kitchen
  • Commuter reimbursement
  • Hybrid work policy
  • Customized workstation
Company Core Values
  • Our people make us great
  • Be a most trusted resource
  • Seek the best answers
  • We're in it to win