Full-Time

Client Support Analyst

Confirmed live in the last 24 hours

dunnhumby

dunnhumby

1,001-5,000 employees

Customer Science Platform with data-driven marketing

Consulting
Consumer Goods

Entry

Iselin, Woodbridge Township, NJ, USA

Required Skills
Communications
Customer Service
Requirements
  • Previous experience in customer service or technical support.
  • Excellent communication and problem-solving skills.
  • Ability to multitask and prioritize projects and requests efficiently.
  • Knowledge of Microsoft Office products and CRM software.
  • At a minimum, a bachelor’s degree or equivalent in a relevant subject.
  • Familiarity with the retail and product industry is a plus.
Responsibilities
  • Attend to user queries and requests via phone or email.
  • Help clients set up their accounts in software and walk them through its features.
  • Collaborate with the client team in training and upskilling clients.

dunnhumby offers a Customer Science Platform that leverages data analytics and customer insights to drive personalized marketing strategies for retailers and brands. The platform likely integrates data analytics, machine learning, and personalized marketing tools to deliver actionable insights and targeted marketing solutions.

Company Stage

Acquired

Total Funding

N/A

Headquarters

, United Kingdom

Founded

1989

Growth & Insights
Headcount

6 month growth

3%

1 year growth

4%

2 year growth

2%