Key Responsibilities:

• Collaborate with cross-functional teams to ensure successful integration and delivery of products and services required by our brands to effectively monetize telecommunications services in their markets
• Manage BSS cloud native functions including Meditation, OCS / CCS, PCRF / PCF, Retail and Enterprise Billing
• Develop and implement BSS solutions, CI/CD pipelines, performance and fault management metrics using Kubernetes, AWS EKS and other cloud based technologies
• Manage and develop strong relationships with each one of our BSS vendors
• Explore new features and functions and present to the management team for roadmap inclusion
• Architect and document the BSS high and low level design artifacts, covering all major use cases for:
• Real Time, Near-Real Time and Offline charging models 
• Consumer / M2M charging models 2G/3G/4G/5G RAT support
• QoS and Gated Control policies
• VoLTE, Mobile Broadband interactions
• Session and Event based charging procedures
• Telecom mediation
• Retail & wholesale billing, dunning cycle management, bill formatting and provisioning
• Taxation support
• Mediation and back office integration into Revenue Management, Fraud Management, Analytics and Reporting
• Northbound integration into commercial product catalog, CRM, and other OMNI channel assets
• Develop and execute test plans, cases, and scripts for the BSS systems
• Prepare for production deployments
• Track capacity and resource utilization of the various systems and prepare plans for expansion
• Highlight project issues and propose suggestions to help improve current processes
• Provide training to stakeholders such as NOC, customer care, marketing, product and engineering teams

Key Qualifications:

• Holding a Bachelor’s Degree in Telecommunication or Computer Science (post-graduate studies are a bonus) and 10+ years core telecommunications network experience
• General working knowledge of telecom networks like 2G, 3G, 4G and 5G NSA / SA
• Subject Matter expert in the areas of Mediation (CGF), Charging (OCS / CCS), Policy (PCRF / PCF) and telecom billing
• Excellent knowledge of 3GPP policy and charging specifications along with southbound interfaces such as Diameter Gx, Gy, Gz, Ro, Rf, CAMEL, TAP-In, N5, N7, N40, N28
• Hands on experience working with Kubernetes, AWS EKS, Prometheus, Grafana, FluentD, ElasticSearch and Kafka
• You are fluent in English (written and spoken)
• Strong writing and documentation skills are needed to develop design artifacts, presentations and status reports
• Ability to work under pressure with tight deadlines

What We Offer:

• Competitive salary and stock option incentive program
• Company paid healthcare
• Flexible work arrangements
• Company sponsored team-lunches and company retreats
• International organization that enables you to work across boundaries, travel to different locations, and enjoy the dynamics of a rapidly growing startup
• A diverse and inclusive team
• We welcome applicants from all backgrounds to apply regardless of race, ethnicity, age, disability status or other defining characteristics.