ERP Analyst
Posted on 7/10/2023
INACTIVE
Firstbase

51-200 employees

Remote employee equipment lifecycle platform
Company Overview
Firstbase is on a mission to help more companies succeed. Firstbase is building the core infrastructure that makes remote and hybrid work possible and sustainable for companies around the world.
Hardware
B2B

Company Stage

Series B

Total Funding

$65.3M

Founded

2019

Headquarters

PECK SLIP, New York

Growth & Insights
Headcount

6 month growth

-13%

1 year growth

-6%

2 year growth

4%
Locations
Delaware, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Requirements
  • You have personally launched an ERP system and understand the scope of what an ERP implementation means for an early stage startup
  • You have direct experience solving business problems in Oracle or Netsuite ERP systems
  • You enjoy being the point person responsible for supporting the business with Issues and Ideas
  • You're a servant leader who has built strong, trusting relationships with your past teammates and you can prove it by pointing to ways you've helped internal customers become more successful in their jobs because of the solutions you've built
  • You're motivated by the velocity and messiness of an early-stage startup, and you're eager to contribute to help us constantly improve as we grow
  • And when it comes to how you show up: you're deeply curious, self-directed, motivated to make an impact, and humble
  • Bachelor's degree in Computer Science, Information Technology, or related field
  • Strong knowledge of ERP systems and processes
  • Demonstrated experience in ERP implementation and support
  • Excellent analytical and problem-solving skills
  • Strong communication and interpersonal skills
  • Eagerness to work with a distributed team across the US and UK (we're all available for synchronous meetings at least from 9:30a-12:30p ET)
  • Willingness to travel occasionally (1-2x/quarter)
Responsibilities
  • Evaluate business requirements, translate into functional and system requirements that meet those needs, and implement solutions in the ERP system
  • Act as the lead & Subject Matter Expert for ERP support, administration and improvements - across all functional and technical areas
  • Leverage and customize out-of-the-box solutions
  • Collaborate across multiple departments such as Finance, Marketing, Operations, and Sales to develop effective solutions that result in efficiency gains
  • Create comprehensive technical requirements documentation and provide training to stakeholders
  • Ensure system compliance with Company policies, procedures and protocols for system standards, customizations and changes
  • Assist with data maintenance and data integrity
  • Handle all basic administrative functions including user account maintenance, reports and dashboards, workflows and other routine tasks
  • Provide training for new software features/enhancements/functions
  • Document current business processes and develop recommended re-engineered business processes
  • Troubleshooting and resolving ERP system issues
  • Staying up-to-date with industry trends and developments