Full-Time
Head of Customs Product & Operations
Updated on 9/3/2026
Maersk
10,001+ employees
Global container shipping and end-to-end logistics
Compensation Overview
CA$140k - CA$150k/yr
Mississauga, ON, Canada
In Person
Domestic travel is expected for 20% of the time.
Bachelor of Arts (BA)
 Operations & Logistics (1) |
|---|
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- A Licensed Customs Broker credential is required.
- The candidate must have 10–15 or more years of progressive leadership experience in customs brokerage and trade compliance.
- The candidate must demonstrate the ability to drive commercial growth while maintaining operational control.
- The candidate must have experience shaping high-performance teams with strong employee engagement.
- The candidate must be able to interface with senior leadership.
- The candidate must have experience operating within customs regulatory complexity and volatility.
- The candidate must be able to integrate and leverage globally aligned systems and platforms at a regional level.
- The candidate must be authorized to work for any employer in Canada.
- Manage the profit and loss for Maersk Customs.
- Lead and stabilize customs house brokerage operations across the Canada Area.
- Drive commercial growth in partnership with sales leadership.
- Strengthen customer relationships to improve retention and satisfaction.
- Ensure consistent, compliant, and high-quality service delivery.
- Improve productivity, cost-to-serve, and operational efficiency.
- Lead with care while intentionally building a high-performance culture.
- Drive performance management across teams, including objective setting, reviews, and compensation.
- Proactively manage capacity planning and workload distribution.
- Oversee service metrics and ensure accountability to key performance indicators.
- Champion operational excellence initiatives and productivity improvements.
- Act as the senior point of contact for customs delivery matters.
- A Bachelor of Arts degree in a related field is strongly preferred.
- Experience leading teams of 40 or more full-time employees is preferred.
Maersk is an integrated logistics provider that connects and simplifies customers’ supply chains through global shipping and end-to-end logistics services. Its offerings span ocean freight, inland transportation, warehousing, and supply chain management, all coordinated with digital tools that give customers visibility and control over shipments. Unlike traditional shipping lines, Maersk positions itself as a comprehensive logistics partner that integrates multiple modes of transport and services to create seamless, transparent supply chains. The company pursues a global reach—operating in 130 countries with more than 100,000 employees—to serve businesses of all sizes. Its goal is to make global trade smoother by delivering end-to-end logistics solutions that unify what moves by sea, land, and in between.
Company Size
10,001+
Company Stage
IPO
Headquarters
Copenhagen, Denmark
Founded
1904
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Simplify's Take
What believers are saying
- Maersk raised 2026 EBITDA guidance to $10.5-12.5 billion on August 13, 2026.
- Q2 2026 revenue hit $15.8 billion and EBIT guidance rose to $4.5-6.5 billion.
- Singapore robotics and AI trade tools deepen logistics margins beyond ocean freight.
What critics are saying
- CK Hutchison filed London arbitration on April 8, 2026 over Panama ports.
- February 2026 layoffs cut about 1,000 corporate jobs, proving overhead remains bloated.
- If Red Sea traffic normalizes, Maersk loses the rate spikes driving 2026 profits.
What makes Maersk unique
- Gemini Cooperation topped 90% schedule reliability across East-West trade lanes in 2026.
- APM Terminals gives Maersk physical control over Panama ports, warehousing, and inland flows.
- Altana partnership embeds AI compliance into Maersk's 12-port digital trade network.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Employee Assistance Program
Paid Vacation
Flexible Work Hours
Company News
Maersk is installing a high-tech sail on one of its container ships to reduce fuel costs and emissions. The Danish shipping giant has commissioned London-based Anemoi to fit a 35-metre rotor sail on the Maersk Labrea, a 100,000-tonne vessel. The spinning sail, which has a five-metre spread, will allow the ship to maintain speed whilst using less fuel or to increase velocity and reduce journey times. This marks the first time a modern sail has been fitted to a container ship. Anemoi has previously installed its technology on 28 vessels, including bulk carriers and oil tankers. The 400,000-tonne ore carrier Sohar Max saw a 6% drop in fuel consumption after being fitted with five rotor sails. Trials will begin next year on transatlantic routes.
Maersk and Hapag-Lloyd reported strong second-quarter results driven by resilient demand and rising freight rates, but both carriers warned that port infrastructure is struggling to keep pace with cargo volumes. Maersk's revenue jumped 20 percent year-over-year to $15.8 billion, with freight rates increasing 22 percent to $2,746 per 40-foot container. CEO Vincent Clerc said infrastructure is "stretched to the maximum" and called landside operations "underinvested". Hapag-Lloyd's revenue rose 11 percent to $5.8 billion, with average freight rates climbing 9 percent to $1,475 per TEU. Both carriers raised their full-year earnings guidance, with Maersk now expecting EBIT of $4.5 billion to $6.5 billion. Volume increased 4.1 percent at Maersk and 3.5 percent at Hapag-Lloyd, whilst bottlenecks shift from ships to ports and terminals.
A.P. Moller-Maersk reported strong second-quarter results and raised its full-year guidance for the second time this year. Revenue rose 20% year on year to $15.8 billion, whilst operating profit almost doubled to approximately $1.6 billion, surpassing analyst expectations of roughly $700 million. The company now expects full-year underlying EBIT of $4.5 billion to $6.5 billion, up from its previous $2 billion to $4 billion range. Shares rose as much as 9%. CEO Vincent Clerc said the primary challenge is no longer ship capacity but ports, rail, trucks and inland infrastructure struggling to move containers. He noted that infrastructure has been underinvested in since the financial crisis, resulting in congestion across multiple regions pushing up spot rates.
A.P. Moller-Maersk has raised its full-year earnings outlook after reporting strong second-quarter results. Revenue climbed 20% year-on-year to $15.8 billion, whilst EBITDA reached $3.0 billion. The Copenhagen-based shipping company attributed the performance to robust Far East export demand, higher spot rates, and congestion across key trade lanes. Ocean segment revenue increased 23%, with loaded volumes rising 4.1% and average freight rates up 22%. Disruption through the Strait of Hormuz prompted cargo rerouting through alternative ports. Import demand was particularly strong in Africa, North America, and Latin America, whilst Chinese exports remained a principal source of volume growth. Maersk now expects full-year global container-market volume growth of approximately 4%.
A.P. Moller-Maersk reported second-quarter earnings of $0.45 per share, significantly beating the Zacks Consensus Estimate of $0.21 per share and representing a 114.29% earnings surprise. This compares to earnings of $0.2 per share in the same period last year. The Danish shipping company posted revenues of $15.76 billion for the quarter ended June 2026, surpassing estimates by 7.94%. Year-ago revenues stood at $13.13 billion. Maersk shares have gained 17.1% year-to-date, outperforming the S&P 500's 13.2% rise. The company currently holds a Zacks Rank of three, indicating hold status. For the coming quarter, analysts expect earnings of $0.75 per share on revenues of $16.34 billion. Full-year estimates stand at $1.14 per share on revenues of $58.02 billion.