Full-Time

Strategic Partner Manager

Confirmed live in the last 24 hours

hhaexchange

hhaexchange

501-1,000 employees

Homecare management software platform provider

Enterprise Software
Healthcare

Compensation Overview

$70k - $80kAnnually

Junior, Mid

Remote in USA

Candidates must reside in New York City, Washington DC, or Minneapolis Metro Areas.

Category
Project Management
Strategy Development
Business Development
Business & Strategy
Required Skills
Salesforce
Requirements
  • Strategic thinker with the ability to develop and implement partnership strategies aligned with company goals.
  • Bachelor's degree in Business, Information Systems, Healthcare Administration, or a related field (or equivalent experience).
  • Basic understanding of healthcare technology, data interoperability, or Electronic Data Interchange (EDI) is a plus.
  • Strong communication skills, both written and verbal, with the ability to build relationships and collaborate with internal and external stakeholders.
  • Demonstrated ability to manage multiple tasks and meet deadlines in a fast-paced environment.
  • Detail-oriented with excellent organizational and problem-solving skills.
  • Willingness to learn and grow in a collaborative, team-oriented environment.
  • Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and experience with data management or CRM systems is an advantage.
  • Familiarity with healthcare regulations such as the 21st Century CURES Act or Medicaid revenue cycle (a plus but not required).
Responsibilities
  • Lead the partner experience and drive operational excellence with a targeted number of national partners.
  • Build strong, lasting relationships with partners, collaborating cross-functionally with internal teams, including Operations Command Center, Integration & Configuration, Product, Engineering, and Technical Customer Care, to ensure alignment on best practices.
  • Deliver value through proactive outreach, adherence to EDI standards, reduced rejection rates, and minimized provider and payer support escalations.
  • Assist with the partner onboarding process, ensuring new partners are seamlessly integrated and equipped with the necessary resources and information.
  • Leverage shared KPIs to optimize partner performance to enhance data interoperability.
  • Proactively address and resolve partnership challenges, mitigating risks while providing partners with the needed resources and support.
  • Act as the primary point of contact for executive-level stakeholders, subject matter experts, and technical leads within partner organizations.
  • Maintain partner accounts in Salesforce, ensuring accurate and up-to-date documentation of vendor relationships and operational metrics.
  • Expand trading partner interoperability relationship playbooks and knowledge base.

HHAeXchange offers a platform for homecare management that connects homecare agencies, state Medicaid programs, managed care organizations (MCOs), caregivers, and patients. The platform streamlines operations for homecare providers by integrating scheduling, billing, compliance, and reporting into one system, which helps reduce administrative tasks and allows providers to focus on patient care. HHAeXchange operates on a Software-as-a-Service (SaaS) model, charging subscription fees that vary based on agency size and features needed. This flexibility allows the software to be customized for both small and large homecare providers. A unique aspect of HHAeXchange is its emphasis on empowering caregivers, making them integral to the care team, which enhances the quality of care. The company's goal is to improve the overall quality of homecare through better communication and coordination among all stakeholders.

Company Stage

Growth Equity (Venture Capital)

Total Funding

N/A

Headquarters

New York City, New York

Founded

2008

Growth & Insights
Headcount

6 month growth

8%

1 year growth

8%

2 year growth

8%
Simplify Jobs

Simplify's Take

What believers are saying

  • Acquisitions of Sandata and Generations expand HHAeXchange's market reach and expertise.
  • The homecare industry is projected to grow significantly, boosting demand for their solutions.
  • Integration of AI-driven analytics enhances operational efficiency and patient outcomes.

What critics are saying

  • Integration challenges with recent acquisitions could disrupt operations if not managed well.
  • Rapid expansion may strain resources and affect service quality if not scaled properly.
  • New leadership roles may lead to strategic shifts disrupting client relationships.

What makes hhaexchange unique

  • HHAeXchange offers a comprehensive platform connecting all homecare stakeholders.
  • Their SaaS model provides continuous updates and support for homecare agencies.
  • The platform's flexibility allows customization for both small and large providers.

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