Full-Time

Administrative Assistant

Posted on 7/23/2024

Thyme Care

Thyme Care

51-200 employees

Tech-enabled support for cancer patients

Data & Analytics
Healthcare

Compensation Overview

$19.23Hourly

Entry, Junior

Nashville, TN, USA

Preferred to work from the Nashville office 5 days per week for those living in the region.

Category
Administrative & Executive Assistance
Administrative Support
Customer Service & Reception
Required Skills
Customer Service
Requirements
  • 1 year or more of telephonic support experience in a healthcare or customer service role
  • Experience with video chatting, Google Suite, Slack, electronic health records or comfort learning new technology
  • COVID-19 vaccination as a condition of employment
Responsibilities
  • Have completed training and are up to speed on Thyme Care tools, processes, and expectations
  • Be comfortable with and correctly follow Care Team policies and procedures, escalation pathways, communications best practices, and documentation standards
  • Generate daily member reports and assist with day-to-day functions to help prepare interdisciplinary care team meetings, such as case conferences
  • Provide inbound telephonic, text, fax, and email support for our members
  • Be able to identify and triage a member's needs to connect them with our Care Teams for clinical support and care coordination
  • Send weekly surveys to our members
  • Schedule patient and provider calls and case conferences, as needed
  • Contribute to special projects or data entry, including the growth of our virtual medical practice and stop-gap process execution

Thyme Care provides support and guidance specifically for cancer patients, aiming to ensure they receive high-quality care throughout their treatment journey. The company integrates with existing clinical teams to offer continuous support, utilizing technology and oncology expertise to enhance patient care. Their services include personalized guidance for patients and acting as an extension of healthcare providers' clinical teams, aligning incentives across the healthcare system. What sets Thyme Care apart from competitors is its focus on reducing the total cost of care through targeted interventions, which have been shown to lower inpatient spending and visits. The goal of Thyme Care is to deliver high-quality cancer care while also making treatment more affordable for patients and healthcare providers.

Company Stage

Series C

Total Funding

$131.3M

Headquarters

Nashville, Tennessee

Founded

2020

Growth & Insights
Headcount

6 month growth

15%

1 year growth

34%

2 year growth

108%
Simplify Jobs

Simplify's Take

What believers are saying

  • Thyme Care raised $95M to expand its value-based cancer care platform.
  • Increased telehealth adoption boosts Thyme Care's remote patient monitoring capabilities.
  • AI integration enhances Thyme Care's predictive analytics for optimized care pathways.

What critics are saying

  • Competition from other tech-enabled oncology providers threatens Thyme Care's market share.
  • Rapid technological advancements may strain Thyme Care's financial resources.
  • Changes in healthcare reimbursement models could impact Thyme Care's revenue streams.

What makes Thyme Care unique

  • Thyme Care offers a patient-integrated oncology solution for personalized cancer care.
  • The company reduces inpatient spend through targeted, cost-effective interventions.
  • Thyme Care's tech-enabled support and analytics enhance care quality and outcomes.

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