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Solutions Engineer (Remote)
Posted on 11/12/2021
INACTIVE
Locations
Remote • United States
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
JavaScript
HTML/CSS
Management
Marketing
REST APIs
SQL
Python
Requirements
  • Affinity for problem solving and crafting creative, reusable solutions
  • Ability to read and write HTML/CSS/Javascript. Familiarity with SQL and Python/ability to write basic scripts a plus
  • Understand how to leverage browser developer tools/console etc
  • Familiarity with REST APIs and API documentation
  • Willingness to step out of your comfort zone to try/learn new things
  • Insightful, innovative and adaptable in a dynamic and fast-paced environment
  • BS/BA Degree or equivalent
  • Strong communication skills; ability to explain technical concepts to non-technical people
  • A critical thinker with the ability to logically and methodically investigate and problem-solve
  • Exceptional organization, prioritization, and time-management skills in a fast-paced and demanding environmentEffective cross-department communication
  • Experience in MarTech/AdTech or a technical service environment a plus
Responsibilities
  • Serve as a technical Solutions resource for Client Strategy to assist in the resolution of technical requests, involving 3rd party integrations, on-site creative functionality, message-sending functionality and feature requests that push the boundaries of our collective offerings
  • Correctly identify escalation routes and provide pertinent information
  • Work cross functionally to triage and mitigate issues
  • Creatively problem solve to create strategic, reusable solutions
  • Identify bugs and effectively escalate to the appropriate internal parties
Attentive

1,001-5,000 employees

Personalized text messaging platform for innovative brands
Company Overview
Attentive empowers leading brands and organizations to create meaningful interactions that inspire action through real-time, personalized mobile messaging.
Benefits
  • Generous PTO
  • Medical, Dental, & Vision Insurance
  • Daily Lunch Delivery Credit
  • Equity
  • Remote Work & Wellness Benefits
  • Company-Wide Events & Employee-Led Activities
Company Core Values
  • Be customer-driven
  • Encourage and value diverse perspectives
  • Take ownership and default to action