Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of diverse individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and where your diversity of culture, thinking, learning, and leading is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt’s mission is to advance health and wellness through preeminent programs in patient care, education, and research.
Organization:
VSP RX Services
Job Summary:
Job Summary:
Advanced technician role that provides both people and program oversight. Able to oversee technician teams, coordinate schedules, operational activities, and collaborate with pharmacy leaders. In addition to technician oversight, also able to develop, modify, or maintain new programs that grow the department or meet regulatory needs. Works independently with team to provide employee growth opportunities and to ensure patient care needs are exceeded.
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KEY RESPONSIBILITIES
• Provides program and people ovesight in various pharmacy areas.
• Develops program plans, goals and objectives in collaboration with program and area leadership.
• Provides professional and/or technical leadership in the execution of day-to-day program activities across pharmacy settings and teams
• Communicates within and across department to maximize information sharing around progress, needs, inter-dependencies and accomplishments.
• Participates in institutional task forces and other special committees related to the achievement of goals and objective.
• Assists pharmacy leaders in analyzing operational process for potential workflow or process changes.
• Applies departmental processes regarding inventory control, policies, customer service.
• Operates computer systems and utilizes technology; serves as a subject matter expert for systems used in operational area.
• Works collaboratively with Pharmacy management to effect positive change in the workplace.
• Develops, implements, and maintains new programs and protocols.
• Oversees and reviews quality assurance data and takes corrective action for variances.
• Functionally able to perform any technican job duty across the department
• Effectively manages human resources and creates an environment which enhances morale and facilities teamwork.
TECHNICAL CAPABILITIES
• Process Improvement (Advanced): Identifies, analyzes and improves upon existing business processes for optimization and to meet standards of quality.
• Financial Processes (Advanced): Ability to monitor costs, expenses and revenue as well as the ability to manage those costs and expenses in relation to budgeted amounts.
• Mentoring & Coaching (Intermediate): The essence of training and mentoring on the job is transfer of knowledge. Whereas training can be considered more formal and scheduled, mentoring is often in the form of guidance and "hands-on" experiences. The reporting relationship is unimportant since the purpose is to pass on information and experiences. These discussions normally center around a person’s goal of learning job procedures, content, standards, analysis and problem-solving.
• Program Management (Advanced): Planning, organizing, and managing resources to bring about the successful completion of specific program goals and objectives.
• Pharmaceutical Computer Literacy (Intermediate): Has demonstrated a high level of proficiency in understanding computers or has successfully completed additional training for applications that are used to support more complex or automated medication use processes. Is capable of using the advanced features of pharmaceutical computer applications to support patient care issues of moderate difficulty.
• Pharmaceutical Drug Preparation, Dispensing & Distribution (Expert): Is a recognized technical expert in assisting the pharmacist in drug preparation, dispensing and distribution. Expected to have the process knowledge of systems to facilitate drug preparation dispensing and distribution. This includes being proficient in the general principles and techniques of asepsis utilized to compound sterile preparations (CSPs) to minimize the risk of contamination where applicable.
• Pharmaceutical Quality Assurance & Compliance (Advanced): Possesses specialized knowledge of the appropriate rules and regulations and applies them in difficult, stressful and complex situations. Demonstrates expertise and advanced knowledge of process improvement, and quality assurance techniques. Understands the principles upon which the rules and regulations are based. Demonstrates a commitment to continuous quality improvement and maintains compliance with a federal, state and local regulations as well as VUMC policies and procedures. Able to explain rules and regulations that are ambiguous or unclear.
• Drug Inventory & Records Management (Advanced): Demonstrates expertise working with drug inventory and records management. Demonstrates ability to maintain and project appropriate inventory levels of medications. Able to collect, organize and/or maintain appropriate pharmacy and patient related information. Successfully uses advanced Inventory Management tools and products to manage inventory. Takes a lead role in the design and implementation of infrastructure that improves efficiency and effectiveness.
• Program Management (Novice): Possesses sufficient fundamental proficiency to successfully demonstrate the ability to administer a program or product. Works under the direction of others.
• Mentoring & Coaching (Intermediate): Demonstrates good training and mentoring practices on a regular basis. Acts as a mentor to a person in need of support and direction. Makes a concerted effort to seek problem definition so it is clearly understood, clarifying and refining goals, as needed. Knows how to make personal gains apparent, supporting pride in accomplishment. Cites specific examples of conduct and responds to lack of progress in constructive ways. Encourages two way dialogue, soliciting opinions of people being trained and mentored. Explores alternative solutions and approaches which make a person or team more likely to accomplish their goals.
Allied health is among the fastest growing occupations in healthcare today. This area can be defined as credentialed professionals who perform supportive, diagnostic, and therapeutic health care services to promote health and prevent disease in a variety of settings.
These areas are crucial to Vanderbilt Health’s reputation for excellence in these areas that has made us a major center for patient referrals from throughout the Mid-South.
Each year, people throughout Tennessee and the southeast choose Vanderbilt Health for their health care because of our leadership in medical science and our dedication to treating patients with dignity and compassion.
Core Accountabilities:
* Organizational Impact: Directs activities to achieve operational plans with some near term effect on results of the department/area.* Problem Solving/ Complexity of work: Identifies issues, gathers facts to resolve technical and operational problems. * Breadth of Knowledge: Applies in-depth knowledge and skills of a professional/technical area and basic management knowledge to manage the work of the team.* Team Interaction: Leads a complex department with a focus on implementation. Typically executes on a short to medium term strategies.
Core Capabilities :
Supporting Colleagues: - Develops Self and Others: Invests time, energy, and enthusiasm in developing self/others to help improve performance e and gain knowledge in new areas. - Builds and Maintains Relationships: Maintains regular contact with key colleagues and stakeholders using formal and informal opportunities to expand and strengthen relationships. - Communicates Effectively: Recognizes group interactions and modifies one’s own communication style to suit different situations and audiences .Delivering Excellent Services : - Serves Others with Compassion: Seeks to understand current and future needs of relevant stakeholders and customizes services to better address them. - Solves Complex Problems: Approaches problems from different angles; Identifies new possibilities to interpret opportunities and develop concrete solutions. - Offers Meaningful Advice and Support: Provides ongoing support and coaching in a constructive manner to increase employees’ effectiveness. Ensuring High Quality - Performs Excellent Work: Engages regularly in formal and informal dialogue about quality; directly addresses quality issues promptly. - Ensures Continuous Improvement: Applies various learning experiences by looking beyond symptoms to uncover underlying causes of problems and identifies ways to resolve them. - Fulfills Safety and Regulatory Requirements: Understands all aspects of providing a safe environment and performs routine safety checks to prevent safety hazards from occurring. Managing Resources Effectively: - Demonstrates Accountability: Demonstrates a sense of ownership, focusing on and driving critical issues to closure. - Stewards Organizational Resources: Applies understanding of the departmental work to effectively manage resources for a department/area. - Makes Data Driven Decisions: Demonstrates strong understanding of the information or data to identify and elevate opportunities. Fostering Innovation: - Generates New Ideas: Proactively identifies new ideas/opportunities from multiple sources or methods to improve processes beyond conventional approaches. - Applies Technology: Demonstrates an enthusiasm for learning new technologies, tools, and procedures to address short-term challenges. - Adapts to Change: Views difficult situations and/or problems as opportunities for improvement; actively embraces change instead of emphasizing negative elements.
Position Qualifications:
Responsibilities:
Certifications:
LIC-Pharmacy Technician - Tennessee
Work Experience:
Relevant Work Experience
Experience Level :
5 years
Education:
Bachelor’s
Vanderbilt Health recognizes that diversity is essential for excellence and innovation. We are committed to an inclusive environment where everyone has the chance to thrive and to the principles of equal opportunity and affirmative action. EOE/AA/Women/Minority/Vets/Disabled
