Full-Time
Patient Coordinator
Updated on 9/3/2026
Total Primary Care
51-200 employees
Technology-enabled, patient-centered primary care services
No salary listed
Southlake, TX, USA
In Person
 Medical, Clinical & Veterinary (1) |
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- One year of experience as a patient coordinator, or one year of related training, or an equivalent combination of experience.
- Working knowledge of medical terminology, procedures, and protocols.
- Reliable transportation.
- Greet patients warmly by phone and in person.
- Schedule appointments, process prior authorizations, verify insurance, and collect co-pays.
- Assist with referrals, insurance verification, and patient follow-up.
- Keep the front office running smoothly.
Total Primary Care focuses on delivering primary care by placing the patient at the center of every visit. A team of highly trained providers delivers medical care, while technology is used to streamline scheduling, communication, and care coordination. The patient-centered design approach aims to simplify the healthcare experience and improve outcomes, rather than just provide a standard clinic visit. The company differentiates itself by combining a dedicated care team with smart technology and a design-first approach to patient experience, contrasting with traditional clinics that may rely more on volume-based models. The goal is to provide high-quality, accessible primary care that feels responsive to each patient’s needs.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Austin, Texas
Founded
2012
Get referred to Total Primary Care
See people who can refer or advise you
Simplify's Take
What believers are saying
- July 2026 consent judgment resolved CSA allegations, removing one legal overhang.
- 2026 locations page lists 42 clinics, showing continued footprint scale.
- Texas primary-care expansion funding reached $3.4 billion in March 2026, supporting demand.
What critics are saying
- DOJ said July 24, 2026 violations involved Schedule II prescriptions and recordkeeping.
- Fourteen DEA registrations were retired in 2024, constraining controlled-substance workflows.
- Another federal inspection or licensing action could trigger clinic closures and brand damage.
What makes Total Primary Care unique
- 42 Texas locations across Austin, DFW, Houston, and San Antonio create dense referral coverage.
- Direct Primary Care at $99 monthly plus same-day office visits standardizes predictable access.
- Patient portal supports scheduling, billing, and messaging, strengthening retention and workflow.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Paid Vacation
Paid Holidays