Full-Time
Lead Software Engineer
ServiceNow
Blue Yonder
5,001-10,000 employees
Provides AI-driven end-to-end supply chain platform
No salary listed
Hyderabad, Telangana, India
In Person
Bachelor's
 Software Engineering |
|---|
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- A bachelor's degree in Computer Science, Information Technology, Engineering, or a related field.
- At least 10 years of overall IT experience, including at least 7 years of hands-on experience in ServiceNow development, administration, and implementation.
- Strong expertise in ServiceNow platform development and IT Service Management implementation.
- Hands-on experience with REST APIs, SOAP Web Services, Integration Hub, and third-party integrations.
- Experience with Configuration Management Database, Discovery, Hardware Asset Management, Software Asset Management, and Human Resources Service Delivery modules.
- Knowledge of Now Assist, AI Agents, Virtual Agent, and Employee Center.
- Strong experience with Data Sources, Import Sets, Transform Maps, reports, and dashboards.
- ServiceNow Certified System Administrator certification.
- Certified Implementation Specialist – IT Service Management certification.
- Lead end-to-end ServiceNow implementations, enhancements, and platform solutions with a strong focus on IT Service Management.
- Design, develop, and support ServiceNow applications, workflows, and customizations following platform best practices.
- Implement and maintain Configuration Management Database, Discovery, Hardware Asset Management, Software Asset Management, and Human Resources Service Delivery solutions.
- Develop and support integrations using REST APIs, SOAP Web Services, Integration Hub, and related technologies.
- Use Postman, JSON/XML, API testing, troubleshooting, and validation techniques to ensure successful integration delivery.
- Identify and implement AI-driven use cases using Now Assist, AI Agents, and Virtual Agent capabilities.
- Configure and enhance the Employee Center Portal, including user experience, content management, search optimization, and portal improvements.
- Manage data integrations using Data Sources, Import Sets, and Transform Maps, and develop reports and dashboards to support business needs.
- Analyze business requirements and translate them into scalable technical solutions aligned with ServiceNow best practices.
- Troubleshoot complex platform and integration issues, perform root cause analysis, and drive resolution.
- Conduct code reviews, establish development standards, and ensure quality, maintainable, and upgrade-friendly solutions.
- Mentor developers, conduct knowledge-sharing sessions, and support team capability development.
- Collaborate with architects, product owners, business stakeholders, and cross-functional teams to deliver successful outcomes.
- Stay current with ServiceNow platform innovations, particularly artificial intelligence, automation, and emerging technologies.
Blue Yonder provides an end-to-end digital fulfillment platform for supply chains, helping retailers, manufacturers, and logistics providers plan, execute, and deliver more efficiently through its Luminate Platform. It uses artificial intelligence and machine learning to forecast disruptions and optimize planning across forecasting, inventory, workforce, and logistics, giving a unified view by integrating planning and execution. Its approach combines science-based forecasting with a scalable, data-driven platform that covers the entire supply chain rather than point solutions, supported by its integration into JDA Software and Panasonic. The goal is to improve operational efficiency and decision-making, building resilient, digitally enabled supply chains that can quickly adapt to changes in demand and logistics conditions.
Company Size
5,001-10,000
Company Stage
Late Stage VC
Total Funding
$75M
Headquarters
Scottsdale, Arizona
Founded
2008
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Simplify's Take
What believers are saying
- FY25 revenue reached $1.42 billion, with 10.4% SaaS growth and 103.8% net retention.
- Q2 2026 added 27 customer logos and expanded NVIDIA and Syndigo partnerships.
- Blue Yonder won Gartner WMS leadership for the 18th consecutive year in June 2026.
What critics are saying
- The November 2024 ransomware attack exposed Blue Yonder's managed services weakness.
- Termite's 680-gigabyte theft claims threaten trust with Starbucks, DHL, and Walgreens customers.
- A second major breach triggers customer defections and Panasonic's strategic retreat.
What makes Blue Yonder unique
- Blue Yonder is the only pure-play SCM vendor in Gartner's 2026 Leaders quadrant.
- Its Model Training Factory on NVIDIA Nemotron builds domain-specific supply chain agents.
- One Network integration gives Blue Yonder multi-enterprise collaboration across trading partners.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) Retirement Plan
401(k) Company Match
Unlimited Paid Time Off
Corporate Fitness Program
Pet Insurance
Growth & Insights and Company News
6 month growth
↑ 28%1 year growth
↑ 28%2 year growth
↑ 28%Blue Yonder released its Q2 2026 highlights, announcing 27 new customer logos and strategic partnerships with NVIDIA and Syndigo. The AI supply chain company appeared in 24 industry analyst reports during the quarter. At its ICON 2026 conference in San Diego, Blue Yonder unveiled its Model Training Factory, built on NVIDIA Nemotron, to develop specialised AI agents for autonomous supply chain operations. The factory uses a hybrid approach combining frontier models with custom supply chain models trained for specific workflows across warehouse management, planning, and transportation. CEO Duncan Angove introduced the Frictionless Outcomes manifesto, committing to faster time-to-value through AI agents. Blue Yonder also released its 2026 Supply Chain Compass: Spotlight on Sustainability report and recognised customers including Linfox, Under Armour, FedEx, and PepsiCo with ICONic Customer Awards.
Blue Yonder has launched its Model Training Factory, built on NVIDIA Nemotron, to develop specialised AI agents for autonomous supply chains. The system combines NVIDIA's open-source models and NeMo AI tools with Blue Yonder's supply chain expertise to create fine-tuned models that can execute complex workflows. The factory uses NVIDIA's agentic AI stack to train models for specific supply chain tasks, from warehouse decisions to planning operations. Models are trained on synthetic data and evaluated before deployment, offering a cost-effective alternative to large frontier models whilst maintaining precision and speed. Blue Yonder plans to deploy initial models for warehouse management workflows later this year, addressing high-frequency decisions around inventory exceptions and allocation. The company says its approach creates reusable AI training signals that encode operational expertise across supply chain domains.
Blue Yonder, an AI company for supply chain, reported $1.42 billion in revenue for fiscal year 2025, with 10.4% year-over-year SaaS revenue growth and 103.8% net revenue retention. The company added 114 new customers throughout the year. In Q4 2025, Blue Yonder added 29 new customers and won the 2025 Microsoft Global ISV Partner of the Year award. The company unveiled significant enhancements to its Demand and Supply Planning and Warehouse Management solutions, introducing AI-driven capabilities including insight-driven scenario planning and the Inventory Ops Agent for proactive decision-making. Blue Yonder was featured in over 90 technology industry analyst reports during FY25 and received multiple industry recognitions. The company will host its ICON 2026 conference in San Diego on 17-20 May.
The deal will mark approximately $1 billion of investments in acquisitions since Q4 2023 and positions Blue Yonder to provide a unified end-to-end supply chain platform and collaboration ecosystem DALLAS and SCOTTSDALE, Ariz. – March 29, 2024 – Blue Yonder, a leader in digital supply...
Highlights this week include a massive study by ADP into the Gig Economy. QuickBooks, Pegasystems and AutomationAnywhere also published some interesting findings. There were also several product updates and launches in Australia. These including announcements by ECI, Microsoft, Oracle and Xero.