Case Management Supervisor

Job Description

Salt Lake County…A career with a purpose in the community you love!

Salt Lake County invites you to explore our exciting career opportunities. We seek highly enthusiastic individuals to enrich our County with your experience and talent. If you enjoy working in a team environment that is committed to changing the lives of its community, please keep reading.

What it is like to work here:

At Salt Lake County our culture is woven into all aspects of our work and our employees’ lives, from the way we treat each other to the way we support the community.  To promote and foster a fun and healthy work environment, we appreciate employees through great benefits, a healthy work life balance and room to grow and develop.

Surround yourself with:

Peers who are motivated to make a difference in the lives of those we serve. We serve Salt Lake County and envision a safe and beautiful place for all to live, work and have fun. Salt Lake County is about connecting people and championing our community.  Community is more than a place….its our heart and service that bring us together.

We encourage a work life balance:

Working for Salt Lake County is more than just a paycheck.  A career with /Salt Lake County includes several benefits and perks.  We support our employees with 12 Holidays, up to 24 vacation days, 12 sick days and one personal day every year.  

Additional Benefits include:

• Retirement options for hybrid pension/401(k) or 401(k) only with a 10% contribution
• Medical coverage including a 100% county paid premium option-Dental and Vision coverage including coverage for adult designees
• Health Savings account with a county contribution up to $1200/year, Flexible Spending Account
• 100% county-paid Long-Term Disability and Short-Term Disability option
• Professional Development including professional membership fees paid
• Plus: Onsite medical clinic, childcare and gym; hospital insurance, pet insurance auto and home insurance and discounts at County facilities. 

For Benefits information Click HERE 

To estimate how much your pay and benefits could be worth use our Total Rewards Estimator

Join our team in a career that centers on alternatives to incarceration, evidence-based practices and community collaboration. We focus on community safety through positive behavior change and supporting individuals involved in the justice system. Our services address the underlying issues that lead to criminal behavior and provide the opportunity for change.

Case Management Supervisors with Criminal Justice Services do work that really matters.  Case Management Supervisors work very close with Case Managers to assist clients develop pro-social skills by utilizing evidence-based practices that have lasting behavior changes.  We value teamwork, collaboration with community partners, accountability, a client-focused approach, a safe and supportive environment, empowerment, and continued professional development opportunities. We hire the most knowledgeable and experienced employees in the industry.

At Salt Lake County, we do not just accept individual difference; we value and support it to create a culture of dignity and respect for our employees. We are proud to be an Equal Opportunity Employer.

Not only does Salt Lake County offer an excellent benefits package, but it is also an incredible place to call home and enjoy a quality lifestyle!

JOB SUMMARY

Provides supervision and direction to subordinate staff and coordinates workflow within the work unit. 

MINIMUM QUALIFICATIONS

Bachelor's degree from an accredited college or university in Social Sciences, Behavioral Sciences, Public Administration, or other closely related field; OR an equivalent combination of related education and experience.

Preference will be given to applicants with prior supervisory experience.

Due to the nature of this position, the successful applicant must pass a required background check through fingerprinting and enrollment in the continuous RAP Back (Record of Arrest and Prosecution Back) program in accordance with current County Human Resources policy requirements.

Employees must maintain authorization to enter the jail and maintain Division-wide training requirements annually.

ESSENTIAL FUNCTIONS

• Provides supervision and direction to case management staff including answering questions and resolving problems within the work unit.
• Creates a process for, and monitors, the assignment of caseloads to ensure appropriate supervision levels.
• Supervises staff, which includes hiring, orienting, training, assigning, and reviewing work performance, annual work performance appraisals, and discipline.
• Ensures that case managers perform intake, risk/need assessments, pre-sentence report investigations, maintain up-to-date monitoring of court requirements and provide appropriate referrals to outside agencies.
• Reviews work performance (including PSRs as necessary), monitors accuracy and timeliness of case management activities, and conducts quality assurance audits.
• Participates in the interviewing and selection of staff within the work unit. Provides training, coaching, and ongoing support for new and existing case managers.
• Schedules staff coverage to accommodate client services and workload needs by rearranging staff assignments as needed.
• Serves as a liaison/information source between the work unit, courts, other criminal justice agencies, treatment agencies, and the public.
• Assists in the developing, writing, and implementation of internal policies, job descriptions, and guidelines in conjunction with Administration.
• Provides coverage in the absence of the Program Manager or other supervisory staff to assist in the smooth operation of the unit/division.

KNOWLEDGE, SKILLS AND ABILITIES (KSA)

Knowledge of:

• Basic supervisory principles
• Case Management methods and techniques
• Criminal Justice System, including state mandates, legal documents, and terminology.
• Community Social Service Agencies
• Basic PC operations
• Rules, practices, and procedures pertaining to the work unit to which assigned

Skills and Abilities to:

• Work with computer software related to job-specific duties
• Communicate effectively both verbally and in writing
• Effectively interpret general policies, criteria, and procedures for specific situations
• Understand county and division personnel policies and procedures
• Plan, assign, and supervise the work of subordinates
• Work as part of a team
• Interact confidently with Judges and other criminal justice personnel
• Maintain complex and confidential records
• Identify and understand problems and determine the appropriate measures to solve those problems

IMPORTANT INFORMATION REGARDING THIS POSITION

Time-limited Appointed employees will perform work for a specified amount of time dependent on agency funding. They are exempted by law from the rights of a merit employee and work as an at will employee.

Additional Information

Work duties are typically performed in a jail environment. Travels to locations throughout the County.