HSS Technology and Product Specialist

Job Description

At Macmillan Learning, we're committed to driving innovation that transforms education. We seek team members who thrive on pushing boundaries, envisioning future possibilities, and building solutions that make a lasting impact. Whether you're a Pioneer shaping bold new ideas, a Builder turning possibilities into reality, or a Stabilizer optimizing for success, you'll play a vital role in advancing our mission. If you're excited by the prospect of testing new technologies, implementing transformative strategies, and thriving in a fast-paced, innovative environment, we’d love to hear from you!  

The HSS Technology and Product Specialist is responsible for driving sales in designated discipline higher education markets by collaborating with field sales representatives and regional managers, developing and implementing sales strategies and conducting sales presentations for large opportunities.  The new HSS Technology and Product Specialist will be responsible for covering Michigan, Ohio, Indiana, and parts of New York, Kentucky, and Pennsylvania.  The position also involves training and supporting customers post-sale and providing valuable feedback to marketing and editorial teams. The HSS Sales Specialist is expected to travel as needed, especially during the primary selling seasons. Travel also includes regional and national conferences, as well as various training, marketing, and sales events.

We know that talented candidates sometimes hesitate to apply when they don't meet every single qualification listed. We encourage you to apply if you're excited about this role and believe you can contribute meaningfully to our team, even if your background doesn't align perfectly with every requirement. We're looking for people who are passionate about our mission and can bring valuable perspectives to our work. Different experiences, skills, and approaches all have the potential to strengthen what we do. If this opportunity interests you, we'd love to hear how your unique background and abilities could contribute to our team's success. We're committed to building a workplace where everyone can do their best work and where diverse viewpoints are valued. We encourage all qualified candidates to apply - we're excited to learn about the different ways you might add value to our organization.    

Major responsibilities include, but are not limited to:

• Drive growth for Macmillan Learning products by selecting Top Opportunities, delivering sales presentations, FDOC’s campus visits, attending conferences and regional impact events. 
• Develop relationships with key decision-makers at VIP accounts.
• Coordinate sales targeting and initiatives with Regional Managers and sales reps.
• Develop regional sales strategies and sales tools.
• Launch 1st edition titles and promote adoption of models such as LMS Integration and Inclusive Access.
• Train new VIP adopters on technology implementation.
• Plan and execute ongoing product trainings with sales representatives and support their customer training efforts.
• Submit regular and timely Trip Reports.
• Maintain and develop competitive knowledge and market awareness.
• Ongoing support for VIP adoptions utilizing our technology, including; course customization, copying, LMS integration & troubleshooting.

Qualifications

Required Qualifications:

• Bachelor's Degree
• Minimum 3 years of Higher Education Publishing experience
• Ability to work well both independently and collaboratively with sales management, sales representatives, editors and marketing managers
• Presentation Skills
• Technical Proficiency
• Higher Education Sales and/or Marketing Experience in correlated HSS or STEM disciplines

Preferred Qualifications:

• Demonstrated success in developing and testing unconventional sales approaches, such as virtual demo events, faculty-led onboarding pilots, or targeted micro-campaigns that drove VIP adoption.
• Experience supporting or advocating for LMS-integrated tools, digital courseware, or campus-wide learning technologies, including setup, training, and troubleshooting.
• Strong interest in and working knowledge of emerging educational technologies (e.g., AI-enhanced learning tools, classroom engagement platforms, student performance analytics).
• Eagerness to explore new tools, formats, and outreach strategies, especially in support of digital-first adoptions and scalable training.

Salary Range: $80,000-$95,000 / year.

Exemption Status: Exempt 

Physical Requirements: 

Requires periods of close concentration; must be able to multi-task; must be able to travel occasionally; work overtime - more than 40 hours a week – regularly, as needed

The position is eligible for remote employment, excluding the following locations: Alaska, Arkansas, Hawaii, Mississippi, Nevada, South Dakota, West Virginia, Wyoming.   

This role covers Michigan, Ohio, Indiana, and parts of New York, Kentucky, and Pennsylvania. It is expected that the incumbent lives within this area.

Additional Information

Benefits 

Regular full-time and qualifying part-time employees and their dependents are eligible for Macmillan benefits, effective on the employee’s date of hire. Macmillan also offers health benefits coverage to qualifying same-sex and opposite-sex domestic partners (may require additional documentation) of active employees. 

• Competitive pay and bonus plan
• Generous Health Benefits (Medical, Dental, Vision)
• Contributions to your 401k retirement account through Fidelity 
• Generous paid time off, sick time, floating holidays, and paid holidays (Spring Reset Day , Juneteenth, Indigenous People's Day, Election Day, and more!)
• Employee Assistance Program, Education Assistance Program
• 100% employer-paid life and AD&D insurance
• And much more!

Macmillan Learning is a privately-held, family-owned company that inspires what’s possible for every learner. We envision a world in which every learner succeeds. Through our content, tools and services, we aim to make that a reality. To learn more, please visit macmillanlearning.com, join our Macmillan Community, stay connected to our Learning Stories blogs, or see us on LinkedIn, Facebook, or X. Macmillan Learning is a division of the Holtzbrinck Publishing Group, a global media company headquartered in Stuttgart, Germany.

At Macmillan Learning, we believe diverse perspectives and backgrounds enrich our mission to improve lives through learning. We actively seek candidates who reflect a wide range of identities, experiences, and communities. We are an Equal Opportunity Employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, ethnicity, national origin, sex, sexual orientation, gender, gender identity or expression, disability status, physical ability, neurodiversity, genetic information, protected veteran status, family and economic status and background, geographical status and background, or any other characteristic protected by federal, state, or local law. You can read more about our Diversity, Equity, & Inclusion initiatives here.

The successful candidate for this position will be an employee of Bedford, Freeman & Worth Publishing Group, LLC d/b/a Macmillan Learning. Bedford Freeman & Worth Publishing Group, LLC has developed an affirmative action program in compliance with the NY Department of Education’s guidance.  Portions of the affirmative action program are available for review by applicants and employees by contacting Human Resources at Macmillan Learning.