Manager - UX Product Design

Role Overview: As a Manager, UX Product Designer for the Deloitte DT-US Product Engineering team, you will be tasked with solving complex challenges through elegant, user-centered design solutions. Our ideal candidate is a versatile design generalist with deep expertise in interaction design. You should feel equally at home shaping big-picture workflow and strategy as you are prototyping details visual and interaction elements. This role requires a proven track-record of experience-driven innovation. Join us in shaping the future of design!

You are a user-centered design expert and will lead the creation of design strategy and vision, shaping big-picture workflow and product direction while also delivering high-quality visual and interaction design elements.

You have a deep understanding of lean UX approaches and working in small, empowered product teams to design & deliver impactful experiences. You will apply behavioral metrics, user research findings, and other data-driven insights to design innovative product solutions that delight our users and meet their needs. Join us in shaping the future of design!

Key Responsibilities:

• Responsible and accountable for design and usability for a product or product area. Connects product to broader product experience vision.
• Collaborate with cross-functional teams to design engaging and intuitive user experiences using an iterative lean UX approach of continuous improvement
• Leads teams in framing and solving hard experience problems; Drives innovative UX efforts that uncover new user value with new kinds of experiences. Conducts cross-functional workshops.
• Bring your expertise in the Experience craft to the cross functional product team, think deeply about complex experience challenges, and propose effective and elegant solutions
• Make strategic design and user-experience decisions related to core, and new, functions and features
• Develop new approaches to complex design problems and convey these designs in the form of presentations, mockups, and click-thru prototypes that bring your vision to life
• Create strategic big-picture workflows as well as execute detailed visual & interaction design
• Partner with user researchers and influence insight studies related to the discovery and understanding of unresolved interface problems and product design opportunities
• Design and deliver all UX assets including initial concept designs, user flows, wireframes, usage scenarios, user journeys, mockups, etc that support intuitive and seamless user interactions
• Understand business priorities together with user needs to create impactful experiences
• Collaborates with business stakeholders, engineering, product, and delivery to emerge solutions to achieve strategy objectives and KPI outcomes
• Contribute to the overall design framework, ensuring consistent design language and experiences across the product suite, and a library of design assets for reusability and efficiency.
• Actively engage in hands-on Experience craft modeling by deep participation in projects
• Conduct heuristic evaluations of existing products to identify areas for improvement.
• Uphold high standards of user-centered design, iterating quickly and testing designs to enhance usability and consistency across touchpoints.
• Continuously challenge design effectiveness, monitor behavioral analytics, and suggest improvements to optimize user experiences.
• Operate effectively in both collaborative environments with other UX designers and autonomously when acting as the sole UX designer on a product squad.
• Spreads knowledge, practices, and improvements in experience vertical community of practice. Stays current with trends in UX.
• Limited immigration sponsorship may be available
• Ability to travel 0-10%, on average, based on the work you do and the clients and industries/sectors you serve

Key Qualifications:

• 8+ years as an interaction or product designer with a strong track record of crafting intuitive user interfaces that engage and delight users.
• Highly experienced in Design Thinking, Lean UX, and iteratively evolving designs based on continuous user testing.
• Enjoys operating in a Product-led approach, as a member of an empowered cross-functional product squad, that moves quickly and dynamically to meet user needs and deliver business impact
• Deep understanding of interactive design principles, consistently delivering simple, elegant, and aesthetically pleasing interfaces rooted in usability and accessibility.
• Extensive experience in designing for both desktop and mobile platforms, with a focus on responsive and adaptive design that enhances the user experience across devices.
• Driven by a passion for solving user pain points, leveraging design thinking and user feedback to create optimized and valuable experiences.
• Highly creative and analytical, able to navigate between strategic vision and hands-on execution, ensuring solutions are innovative and functional.
• Collaborative and open-minded, eager to contribute to team success while continuously learning and iterating on designs based on feedback.
• Thrives in dynamic, fast-paced environments, iterating quickly to incorporate feedback and improve outcomes.
• Deeply passionate about UX and innovation, constantly exploring new design trends and methodologies.
• Excellent interpersonal and presentation skills, equally at ease speaking with development teams or executives when articulating and advocating design concepts and rationale, negotiating and influencing to build consensus
• Excellent organizational and time-management skills, able to prioritize tasks effectively and work independently to meet deadlines.
• Expert in industry-standard UX tools, including Sketch, Adobe CC, Figma, Axure, InVision, UXPin, and Balsamiq, ensuring efficient design workflows.
• Degree in Interaction Design, Human-Computer Interaction, Cognitive Psychology, or a related field. Advanced degree preferred.

 A strong portfolio or samples of work demonstrating experience and UX skills is required

The team: US Deloitte Technology Product Engineering has modernized software and product delivery, creating a scalable, cost-effective model that focuses on value/outcomes that leverages a progressive and responsive talent structure. As Deloitte’s primary internal development team, Product Engineering delivers innovative digital solutions to businesses, service lines, and internal operations with proven bottom-line results and outcomes. It helps power Deloitte’s success. It is the engine that drives Deloitte, serving many of the world’s largest, most respected companies. We develop and deploy cutting-edge internal and go-to-market solutions that help Deloitte operate effectively and lead in the market. Our reputation is built on a tradition of delivering with excellence.

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Deloitte, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $113,000 – $208,000.

You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance.

Information for applicants with a need for accommodation: https://www2.deloitte.com/us/en/pages/careers/articles/join-deloitte-assistance-for-disabled-applicants.html

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