Full-Time
Compliance Support Specialist
Compliance Specialist 1
Posted on 4/21/2025
Oregon State Government
201-500 employees
Regulates and enhances Oregon's environmental quality
Compensation Overview
$4.4k - $6.4k/mo
Junior
No H1B Sponsorship
Salem, OR, USA
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- Two years experience doing administrative research that included compiling and evaluating facts to recommend management action, or decide eligibility or compliance with program guidelines and regulations.
- Strong focus on providing courteous, knowledgeable, and timely service to the public.
- Experience responding to inquiries and providing information via telephone, email, and written correspondence to both internal and external customers.
- Proficient in entering and retrieving data from computer databases while managing calls and customer interactions simultaneously.
- Experience doing administrative research that included compiling and evaluating facts to determine compliance with program guidelines and regulations. Familiarity of Oregon Administrative Rules (OAR), Oregon Revised Statutes (ORS).
- Demonstrate strong organizational skills. Ability to perform with a high degree of accuracy, excellent attention to detail and good judgement while using multiple computer systems in a fast-paced environment.
- Strong problem solving skills with the ability to assess situations, identify practical solutions, and consider all perspectives to resolve issues fairly and effectively.
- Excellent written and verbal communication to effectively interact with the public through multiple communication channels which include Call Center, email and in person customer contacts.
- Flexibility to adjust to changing priorities, workloads, and regulations in a fast-paced environment.
- Demonstrate Strong sense of integrity, confidentiality, and professionalism in all aspects of work.
- Provide the public by telephone, email or in person with interpretation and explanation of laws, rules, policies, procedures to assure compliance of all documents being filed, or information requested relating to all Corporation Division programs.
- Clarify issues with customers and resolve problems or complaints. Seek assistance from manager or team lead when necessary.
- Provide technical assistance to customers filing in our online applications. This will include basic troubleshooting of switching browsers, clearing cache, clarifying, and clearing system error messages to complete application.
- Research agency records to respond to customer inquiries, including information from databases, knowledge articles and website tools.
- Document phone calls through a case management system, which includes customer contact information, core reason for customer call and resolution.
- Refer customers to other division/agency staff, or to other state, federal or local government agencies for assistance.
- Strong writing skills and/or those that are Russian/English bilingual.
Oregon DEQ is a regulatory agency focused on improving the quality of air, land, and water in Oregon. It was established in 1969 to take over the responsibilities of the State Sanitary Authority. The agency works by implementing and enforcing environmental laws and regulations, conducting assessments, and promoting sustainable practices to protect natural resources. Unlike many other state agencies, Oregon DEQ emphasizes workplace diversity and equity, ensuring that it provides equal opportunities for all individuals regardless of their background. The main goal of Oregon DEQ is to restore and maintain a healthy environment for the residents of Oregon.
Company Size
201-500
Company Stage
N/A
Total Funding
N/A
Headquarters
Portland, Oregon
Founded
N/A
Simplify's Take
What believers are saying
- EV adoption boosts demand for electric truck charging infrastructure.
- WattEV's expansion may attract more electric fleet investments.
- Local economy could benefit from increased business investments.
What critics are saying
- Competition for grants may limit public project resources.
- Rising EV infrastructure demand could strain state budgets.
- Private sector may outpace state in green technology advancements.
What makes Oregon State Government unique
- Oregon's focus on sustainability aligns with increased EV adoption.
- State initiatives support electric truck charging infrastructure expansion.
- Oregon's policies attract businesses investing in electric fleets.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Holidays
Paid Vacation
Paid Sick Leave
401(k) Retirement Plan
Hybrid Work Options
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