Full-Time

Manager – Infrastructure Operations

Confirmed live in the last 24 hours

KAYAK

KAYAK

1,001-5,000 employees

Travel search engine for flights and hotels

No salary listed

Senior

Concord, MA, USA

This role is required to work from our Concord, MA office at least 3 days per week.

Category
DevOps & Infrastructure
Cloud Engineering
DevOps Engineering
Required Skills
Data Analysis
Requirements
  • A minimum of 5 years of experience in operations management within technology or a related field, with a proven track record of managing successful operational projects.
  • Experience with direct oversight of Data Center management and operations.
  • Proficiency with relevant tools and technologies used in operational management, such as network management systems, data analytics, and security protocols.
  • Strong leadership and team management abilities, capable of mentoring and guiding team members.
  • Excellent interpersonal and communication skills and ability to collaborate across diverse teams and collaborators.
  • Strong analytical skills with the ability to solve complex operational issues and drive effective solutions.
Responsibilities
  • Oversee and ensure efficient day-to-day operations for KAYAK’s services. This includes managing infrastructure, deployment, monitoring security issues and accessibility.
  • Data Center management including, but not limited to, project management of larger, more long-term and daily projects, maintaining the center and vendor relationships, and purchasing of hardware and software.
  • Manage and mentor a team of operations engineers, fostering an innovative and collaborative working environment.
  • Identify areas for operational improvement, implement standard processes, and streamline operational workflows to enhance productivity and efficiency.
  • Lead critical operations projects from conception through to execution, including process optimization initiatives and adherence to project timelines.
  • Work closely with cross-functional departments such as IT, Engineering, and Security to ensure efficient operations and integration.
  • Serve as the primary point of contact for operational queries and issues, ensuring timely resolution and maintaining high standards of service.
  • Oversee the budgeting for operations-related activities, ensuring resource allocation is effective and within budget.

KAYAK is a travel search engine that assists users in planning and managing their travel experiences. It provides a platform for searching flights, hotels, rental cars, and vacation packages, catering to individual travelers, families, and business professionals. KAYAK aggregates information from numerous travel sites, allowing users to compare prices and options in one place, making it easier to find the best deals. The company earns revenue through advertising and referral fees when users book services through its platform. KAYAK also offers premium features like fare alerts and price forecasts to enhance user experience. With a user-friendly design and global reach, KAYAK aims to simplify travel planning and help users save time and money.

Company Size

1,001-5,000

Company Stage

Acquired

Total Funding

$2B

Headquarters

Stamford, Connecticut

Founded

2004

Simplify Jobs

Simplify's Take

What believers are saying

  • AI-driven personalized recommendations enhance user engagement and travel planning.
  • Growing 'sleepcation' trend offers marketing opportunities for rest-focused destinations.
  • Rising solo travel trend allows KAYAK to develop specialized guides and features.

What critics are saying

  • AI-driven autonomous agents could challenge KAYAK's metasearch model.
  • Reliance on third-party providers may weaken KAYAK's competitive position.
  • Missed acquisition of ITA Software highlights strategic vulnerability in technology.

What makes KAYAK unique

  • KAYAK aggregates data from multiple travel sites for comprehensive price comparisons.
  • KAYAK's AI-driven Kayak.ai offers real-time pricing in conversational search.
  • KAYAK's portfolio includes multiple metasearch brands, enhancing its global reach.

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Benefits

Wellness

Social Life

Education

Flexible Hours and Happier Days

Growth & Insights and Company News

Headcount

6 month growth

2%

1 year growth

2%

2 year growth

1%
PhocusWire
Apr 10th, 2025
Kayak Launches New Ai Tool For Travel Search

Kayak has launched a new platform to test artificial intelligence and to create new capabilities for travelers that will then become part of its main site.The company described Kayak.ai as a “test lab for AI-first features that’ll make our product even more personalized and conversational" and said it sets itself apart from other tools by offering real-time pricing in conversational search, as opposed to using cached data.“On our traditional site and app, we don’t yet have a full picture of travelers’ intent,” Kayak wrote in a news rrelease. “But with Kayak.ai and conversational search, the game changes. We’ll have a lot more context to understand the details of a search and therefore can provide even more relevant and helpful results.”. Get a dose of digital travel in your inbox each day

PR Newswire
Mar 11th, 2025
In Search Of Sleep: Kayak Launches Guide To The Most Restful Destinations Around The World

Over half of Americans are seeking a 'Sleepcation' in 2025, according to recent studySplit, Croatia, Canmore, Canada, Andorra la Vella, Andorra are top spots for a 'Sleepcation'KAYAK adds Explore Feature to Help Travelers Find Cheapest Destinations For Catching Z'sSTAMFORD, Conn., March 11, 2025 /PRNewswire/ -- Forget counting sheep - 'Sleepcations' are the growing trend for travelers seeking quality rest and relaxation during a trip. According to a recent study by KAYAK, the world's leading travel search engine, 85% of Americans have felt sleep-deprived in the past year and 55% are considering booking a 2025 "sleepcation," or vacations that prioritize quality sleep and relaxation.Ahead of World Sleep Day, KAYAK is launching a guide to the world's best sleepcation destinations , based on factors such as air quality, noise pollution, proximity to nature, safety and spa availability. With nearly 3 out of 4 of Americans saying they need a vacation this year more than ever, here are the top spots in the world to catch some Z's:Split, Croatia (think pristine coastlines so beautiful you may think you're already dreaming) Canmore, Canada (think fresh mountain air that will lull you to sleep after a day of hiking in nearby Banff National Park ) Andorra la Vella, Andorra (think valley views with literal sheep you can count on your way to a deep sleep)Looking stateside, here are the top U.S. destinations that fit the bill for a quality snooze:Leavenworth, Washington (this quaint Bavarian mountain town, like that of a far-off land, is what dreams are made of) Mammoth Lakes, California (with geothermal features and natural beauty, the sandman will see you now) Pigeon Forge, Tennessee (whether enjoying the Great Smokey Mountains or Dollywood, you'll be singing 'Light of a Clear Blue Morning' after a great night's sleep)"KAYAK's study highlights a growing shift in the way we think about travel. Rest and relaxation are no longer afterthoughts but are becoming the main event," said Dr. Angela Holliday-Bell, sleep specialist, coach and speaker

PhocusWire
Mar 6th, 2025
Will Metasearch Remain Relevant With Agentic Ai'S Rise?

The question of how artificial intelligence will impact the travel industry isn’t new. But OpenAI's launch of its Operator autonomous agent in January, a tool that can search for and book travel, has prompted fresh questions on what changes will come and what industry sectors will be most affected.For now the agent tool is only available to OpenAI Pro subscribers, but as OpenAI has done with its other updates, it's likely just a matter of time before it makes Operator more widely available. When and if that happens, it could add fuel to the debate of whether travel metasearch has a future. Get a dose of digital travel in your inbox each day

PYMNTS
Feb 27th, 2025
Seamless Journeys: Ai’S Rising Role In Coordinating Consumer Travel

Artificial intelligence (AI) is making inroads into the travel industry as most consumers now expect seamless travel experiences, and the industry is taking notice. Kayak CEO Steve Hafner told PYMNTS that the company plans to launch AI agents this year to help travelers with everything from trip searching to checkout. “One thing Kayak hasn’t done as well as search is booking,” Hafner said. “We’ve had to hand people off to airline or hotel websites or online travel agencies to complete the booking

PhocusWire
Jan 16th, 2025
With U.S. Tiktok Ban Looming, How Could Travel Brands Be Impacted?

TikTok may go dark on Sunday in the United States if a long-discussed federal ban goes into effect and, as is rumored, the company then chooses to disable the app for users in the U.S.There has been plenty of discourse in mainstream media about what a ban would mean for users and also for companies that use the platform as part of their marketing strategies. Expedia has 1.7 million followers on the app and Booking.com has 1.4 million, and there's been growing activity in recent years from travel companies using TikTok to drive brand recognition through short-form videos, with some evening hiring TikTok-focused content creators. But as the ban looms, travel companies PhocusWire contacted are not expressing much concern. Konrad Waliszewski, co-founder and CEO of @Hotel, a travel booking platform that operates through dozens of social media accounts, said the impact to the industry overall will be minimal.“Travel is a higher-consideration purchase, and TikTok just didn't drive the same travel commerce as Instagram - yet,” he said