Full-Time
Technical Account Manager
S, Remote, DoD
Posted on 6/27/2024
Rackner
11-50 employees
DevSecOps and AI for cloud-native edge
No salary listed
Remote in USA
Remote position based in San Antonio, TX.
Remote position based in San Antonio, TX.
Remote position based in San Antonio, TX.
US Top Secret Clearance Required
 Sales & Account Management |
|---|
- Technical sales and customer support experience
- Experience managing technical exploration documentation
- Familiarity with Platform One portfolio and services
- Understanding of DevSecOps principles and practices
- Experience with Kubernetes and Docker containerization
- Knowledge of CRM technologies and Jira/Confluence for documentation and project management
- Secret Eligible / Top Secret (SCI Eligible) clearance
- Maintain and support continuous customer support throughout the full customer lifecycle
- Provide technical expertise and guidance during lead qualification sales calls and technical fit evaluations
- Support customer onboarding and ensure accurate resource and solution stack provisioning
- Conduct monthly and quarterly health checks in coordination with customer Business Account Managers
- Provide technical guidance during annual renewal processes
Rackner provides services that blend DevSecOps with artificial intelligence to help organizations run workloads in the datacenter, public and private clouds, and at the edge. Its offerings center on automating secure software delivery (devsecops), building cloud-native and hybrid-cloud applications, and extending compute to edge environments using technologies like Kubernetes and WebAssembly. The company supports both fast-growing startups and federal agencies, including Civilian and Defense sectors, and differentiates itself through its deep focus on security, cloud-native architecture, edge computing, and AI/ML capabilities, along with its status as a Cloud Native Computing Foundation member, Kubernetes Certified Service Provider, and partner to major cloud providers. Rackner’s goal is to help customers deliver scalable, secure, and efficient software and AI-powered applications across on-premises, cloud, and edge environments.
Company Size
11-50
Company Stage
N/A
Total Funding
N/A
Headquarters
Washington DC, District of Columbia
Founded
2015
Simplify's Take
What believers are saying
- AWS Partner status boosts cloud services for federal and startup clients.
- Expansion to Salt Lake City grows operations beyond Maryland headquarters.
- CNCF membership validates expertise in cloud-native technologies like Kubernetes.
What critics are saying
- Palantir poaches Kubernetes experts, eroding delivery capacity in 6-12 months.
- Deloitte competes for federal clients with scaled DevSecOps in 12-18 months.
- CISA BOD 26-02 bars non-compliant WASM edge access by August 2027.
What makes Rackner unique
- Rackner certifies as Kubernetes Service Provider managing production clusters daily.
- Rackner specializes in DevSecOps, AI/ML, and WebAssembly for edge computing.
- Rackner serves hypergrowth startups and federal Civilian/Defense agencies.
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Benefits
401(k) Company Match
Unlimited Paid Time Off
Health Insurance
Medical Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Home Office Stipend
Gym Membership