As the Bilingual RFP Associates Manager you take care of the regional contract management for all consumable, equipment and service contracts. You get to work with key business partners, primarily Sales, Marketing, Pricing, Quality, Regulatory Affairs, Logistics, and Legal, to ensure successful end-to-end management of all contracts providing coordination of Contracts (new and re-signs), as well as providing support. Engage in Request for Proposals (RFP), Request for Information (RFI), and Tender responses supporting the RFP & Contracts Manager with various background information on the account(s) until completion of the submission.
Responsible for the development, implementation, and maintenance of contracts for region respective customers
Provide accurate and timely notification of pricing and eligibility to customers and assist with management of the Regional Contract Calendar taking into the account the national perspective
Support RFP Lead with regional RFP’s and RFI’s for the region
Complete and manage contract process (new, renewals, capital, consumables, lease, quotes, extensions)
Managing the contract process, leading the process for preparation of agreements, contracts, and/or price quotations
Ensure full compliance with Baxter documented procedures (SOPs, BOPs, Approval Rights, Signature Rights, RACI Matrix, Contract Forms Package, Contract Templates)
Organizing kickoff, and status updates calls/meetings for resigns with key stakeholders (sales, marketing, legal, finance, pricing, etc)
Big Board maintenance and Contract Calendar end-to-end management
Support other Baxter Canada Contracts and Pricing initiatives as the need arises
Liaise with customers on building opportunities to improve relationships in conjunction with the sales team to enhance contract management
Provide Sales with monthly status reports on contract renewals/negotiations identifying outstanding tasks
Proactively provide decision support and recommendations to simplify and integrate processes Assessment of future support requirements given the dynamic nature of the business
Continuous focus on process improvement and simplification challenging the status quo and evaluating opportunities to simplify, integrate and accelerate contracting/pricing processes
Directly accountable to ensure the integrity and compliance with Baxter policies and procedures, maintain internal control environment including compliance with SOX
Must be Bilingual French/English
University Degree required
3+ years of related experience required
5+ years in Healthcare preferred
MBA - contract specialization, Business management, preferred
Experience in contract and pricing administration
experience with direct negotiations for small to medium agreements
Sales Support, Contract Management, RFP Management experience
Analytical skills