Functional Consultant 2

What is the opportunity?  

Reporting to the Director, The Product & Pricing Consultant, Business and Integration Services shall be responsible for learning and understanding Zafin product from a functional and integration perspective and will be a part of a collaborative cross-functional squad delivering value to a customer. This will be a customer facing role. 

What will you do? 

• Requirement analysis and solution assessment:Collaborate with stakeholders to gather and analyze business requirements. Assess potential solutions and propose recommendations that align with business objectives.
• Implementing solutions:Translate business requirements into functional specifications. Work closely with development and product teams to ensure the successful implementation of solutions.
• Functional Testing support:Provide support throughout the testing lifecycle, including System Integration Testing (SIT), User Acceptance Testing (UAT) and Shadow run in Production. Assist in test case creation, execution, and issue resolution.
• Product enhancement:Identify opportunities for product improvement based on client feedback, and industry best practices. Collaborate with client and product teams to prioritize and implement enhancements that enhance the product's value proposition.
• Client engagement:Foster strong relationships with clients by actively engaging with them. Understand their business requirements, address their concerns, and provide regular updates on project status. Act as a key point of contact for client communications.
• Troubleshooting and support:Provide functional support to clients by addressing their queries, resolving issues, and troubleshooting system errors. Ensure timely and effective resolution of client-reported problems.
• Documentation and reporting:Maintain accurate documentation of functional requirements, system configurations, and client communications. Keep stakeholders informed about project status.

What do I need to succeed?

• Functional experience in Retail or corporate banking areas Banking Pricing and Billing, Rates and Fees domain will be an added advantage.
• Define functional and business architecture within the context of the overall enterprise business framework
• Define the data shared across the enterprise and the relationships between data in relation to their impact and use from a business and strategic perspective
• Support and align efforts to meet customer business needs as a part of software delivery
• Work with senior team members to present product capabilities to customers and partners
• Participate in requirements elicitation
• Conduct discovery and JAD sessions
• Document customer requirements, Interface Data Mapping
• Create, review and present Specification Documents
• Conduct walkthroughs to clarify customer requirements
• Basic understanding of Cloud architecture, API’s and Database
• Verify configurations as a part of acceptance before software delivery to customer
• Communicate proactively with customers and internal team members to deliver business value as a part of daily work management
• Working knowledge of Microsoft office products, Jira Tool
• Functional Testing of products or applications on Data flow, UIs, Configuration
• Good communication