Associate Customer Success
Confirmed live in the last 24 hours

51-200 employees

Enables integrated data analysis for decentralized sources
Company Overview
Habu stands out as a leader in the realm of decentralized data, providing a platform that seamlessly integrates data from various sources, thereby enabling businesses to uncover hidden trends and insights. Their unique approach to data analysis has significantly improved measurement capabilities, leading to data-driven decisions that foster business growth. The company's culture promotes collaboration and intelligence, fostering an environment that encourages technical advancement and industry leadership.
Data & Analytics

Company Stage

Series B

Total Funding





San Francisco, California

Growth & Insights

6 month growth


1 year growth


2 year growth

Experience Level
Desired Skills
Data Analysis
Sales & Account Management
  • 3+ years of experience in customer-facing roles, such as Implementation, Project Management, Customer success and/or Customer Support roles within a growing B2B software, SaaS or data technology business - or equivalent experience. Desire to work with customers both technically and strategically
  • Experience owning and/or supporting complex implementations across diverse use cases with a focus on data & analytics and marketing & advertising technology
  • Proven ability to to drive customer engagements, including defining solution approaches and communicating and delegating objectives and task-oriented work according to defined timelines
  • Ability to translate intricate, technical concepts into user-friendly processes and approaches
  • Excellent collaboration and communication skills. Proven success working in a collaborative, team-oriented environment; self-starter who is energized by the challenge of early-stage company-building
  • Strong business acumen, problem solving and time management skills; exceedingly detail-oriented
  • Manage onboarding for incoming accounts and partners: developing detailed project plans according to each party's needs, consulting and advising on initial customer and partner meetings, owning action items and deliverables and orchestrating end-to-end onboarding with customer stakeholders and key partners
  • Co-lead software implementations based on the defined solution design for each customer and partner with support from the Customer Success account owner, including detailing key deliverables and milestones for a timely implementation and identifying and advising on optimal solutions based on cloud architecture alignment (ie Snowflake, Google BigQuery, AWS, Databricks)
  • Partner with Customer Success account owners to ensure continued alignment on project plans in order to drive implementations to completion in a timely manner
  • Work with technical teams to expedite data readiness on the customer and partner sides, including dictating prioritization of deliverables, delegating ownership of work across stakeholders and supporting technical configuration of data connections and systems
  • Work directly with external stakeholders to gather implementation requirements, communicate updates and findings, obtain approval on deliverables and build relationships
  • Own project-based customer work delegated by the Customer Success account owners to help drive an engagement forward both tactically and strategically, including developing and presenting deliverables with support from the account owner
  • Manage Support ticket queue to answer and troubleshoot incoming onboarding and technical requests from customers and partners, including configuration and usability questions, and errors and bugs
  • Represent the voice of the customer for Product & Engineering teams, delivering actionable feedback and informing product enhancements