Full-Time

AI & Machine Learning Engineer 1

Updated on 8/1/2026

Gen Digital

Gen Digital

1,001-5,000 employees

Develops subscription-based cybersecurity and privacy software

Compensation Overview

$176k - $191k/yr

Mountain View, CA, USA

Hybrid

Three days or fewer on-site per week implied by the hybrid arrangement.

Bachelor's, Master's, PhD

Category
AI & Machine Learning (1)
Required Skills
Python
BigQuery
Apache Spark
SQL
Machine Learning
A/B Testing
Version Control
Data Analysis

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Requirements
  • A technical degree in Computer Science, Data Science, Statistics, Mathematics, Operations Research, Economics, Engineering, or a related field is helpful, or equivalent practical experience.
  • Two or more years of professional experience in applied machine learning, data science, machine learning engineering, applied statistics, or a related field, including experience building and evaluating models with real-world data.
  • Experience analyzing behavioral, transactional, product, marketing, or customer data and translating findings into practical insights or recommendations.
  • Experience defining success metrics, analyzing experiments, evaluating model performance, and interpreting business impact.
  • Experience working with engineering, product, analytics, or business partners to deploy or apply data-driven solutions.
  • Strong Python skills and practical knowledge of supervised learning, model selection, hyperparameter tuning, evaluation, and performance analysis.
  • Strong SQL skills and experience using platforms such as BigQuery, Spark, or similar tools for data extraction, cleaning, preprocessing, exploration, and feature development.
  • Strong analytical and statistical reasoning, including A/B testing, holdout design, statistical significance, incrementality, and business-impact measurement.
  • Familiarity with common machine learning libraries, cloud data or machine learning platforms, version control, and AI-assisted development tools.
  • Ability to take responsibility for assigned work, follow through on commitments, and proactively address issues.
  • Ability to connect modeling and analysis to customer experience and measurable outcomes.
  • Ability to use AI tools to improve modeling, analysis, automation, productivity, and quality.
  • Ability to learn quickly, seek feedback, and continuously develop technical and business knowledge.
  • Ability to communicate ideas, assumptions, results, and challenges effectively with technical and non-technical partners.
Responsibilities
  • Own well-defined machine learning projects from data exploration and model development through validation, deployment, and iteration.
  • Build and improve predictive, recommendation, ranking, segmentation, uplift, and customer-value models for customer personalization and decisioning.
  • Prepare datasets, define modeling targets, develop features, and ensure data quality for training and evaluation.
  • Design and analyze A/B tests, holdouts, and offline evaluations to measure model performance and business impact.
  • Work with engineering, product, analytics, and business partners to integrate models into production and improve them based on results and feedback.
  • Use AI coding assistants, automation, and reusable tools to improve the speed, quality, and consistency of modeling and analytical workflows.
Desired Qualifications
  • Experience with recommender systems, uplift modeling, contextual bandits, pricing, or lifecycle personalization is a plus.
  • A Master's or PhD in a quantitative field is a plus, but not required.
  • Experience with personalization, recommendation, ranking, uplift modeling, causal inference, contextual bandits, pricing, or lifecycle decisioning is a plus.

GenDigital provides cybersecurity and digital privacy software aimed at individual consumers. Its offerings include antivirus software, VPNs, and identity theft protection, all delivered via a subscription model that provides ongoing access and updates. The products run on users’ devices and, for privacy tools like VPNs, encrypt internet traffic to guard online activity; antivirus software detects and blocks malware, while identity protection monitors personal data and alerts users to potential threats. GenDigital differentiates itself by focusing on the consumer market with a broad suite of privacy and security tools that are continually updated under a recurring subscription, helping users maintain control of their digital lives. Its main goal is to help people navigate the online world securely and privately while protecting their personal information.

Company Size

1,001-5,000

Company Stage

IPO

Headquarters

Tempe, Arizona

Founded

1982

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Simplify Jobs

Simplify's Take

What believers are saying

  • August 6, 2026 revenue hit $1.336 billion, topping estimates and raising guidance.
  • Gen raised FY27 revenue guidance to $5.375-$5.475 billion on strong demand.
  • VPN for Agents and Norton AI Agent Protection target AI-driven threat growth.

What critics are saying

  • Columbia litigation returned to Virginia on March 11, 2026, preserving patent exposure.
  • Gen carries $8.2 billion debt, constraining buybacks, M&A, and downside resilience.
  • Consumer cybersecurity commoditizes fast; Microsoft, Google, and Apple bundle security into platforms.

What makes Gen Digital unique

  • Norton, Avast, and LifeLock give Gen massive consumer trust and distribution.
  • Gen launched Norton Neo and xAI Grok integration on April 28, 2026.
  • Its Agent Trust Hub bundles security, privacy, and AI-agent controls across products.

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Benefits

Health Insurance

Disability Insurance

Life Insurance

Unlimited Paid Time Off

401(k) Company Match

Growth & Insights and Company News

Headcount

6 month growth

25%

1 year growth

25%

2 year growth

25%
PR Newswire
Aug 3rd, 2026
Gen launches Fearless Planet Index to track global cyber threats in real time

Gen has launched the Fearless Planet Index, a cyber safety intelligence hub providing real-time insights into scams, cyber threats and identity risks globally. The platform, powered by telemetry from Gen Threat Labs, transforms billions of security signals into an interactive view of the digital threat landscape. Users can select countries to explore prominent scams, malware threats and identity alerts, see how threats have changed since the previous day, and access detailed profiles with protection guidance. Early data reveals phishing as the most prevalent scam category globally, with over 120 million attacks detected in the latest 30-day snapshot. Online shopping scams rank among the most common in North America and Europe, whilst dating scams are prominent across several European countries. The index tracks threats across 245 countries and territories, showing 80% of categorised threats were scams or malicious advertising rather than traditional malware.

Yahoo Finance
Jul 8th, 2026
Gen Digital signals clear growth acceleration while ServiceNow's AI promise remains unrealised

Gen Digital is signalling stronger near-term growth than ServiceNow, despite the latter's AI momentum, according to a comparative analysis of the two software companies. Gen Digital has raised its revenue growth outlook to 8-10%, calling it a "clear trajectory shift" from previous mid-single-digit targets. The acceleration comes primarily from its Trust-Based Solutions segment, which grew 20% on a pro forma basis following its MoneyLion acquisition. ServiceNow also raised guidance but faces analyst questions about when its AI narrative will translate into clear organic acceleration. Gen Digital's recent revenue growth of 27% outpaces ServiceNow's 22%, whilst operating at a 43% margin compared to ServiceNow's 13.4%. The valuation gap is stark: Gen Digital trades at 7.8 times price-to-operating-income versus ServiceNow's 47.7 multiple. However, Gen Digital carries higher debt with a 0.51 debt-to-equity ratio compared to ServiceNow's 0.02.

Yahoo Finance
Jul 7th, 2026
Gen Digital's 27% revenue surge fails to lift stock as market eyes margin concerns

Gen Digital reported its strongest results in a decade, with revenue growing 27.1% to $5.0 billion over the past year. Despite this performance, the stock declined 9.0% during the same period. The disconnect stems from valuation compression. Gen Digital's price-to-sales multiple fell 25.2%, suggesting investors are concerned about the company's evolving business mix. Whilst the newer Trust-Based Solutions segment is growing 20% annually, it operates at 30% margins. This contrasts with the legacy Cyber Safety business, which maintains 61% margins. The market appears worried that shifting towards faster-growing but less profitable products will erode overall profitability. Gen Digital maintains a 43.1% operating margin, and operating cash flow stands at 159% of net income.

GlobeNewswire
Jun 2nd, 2026
Gen Digital earns Best in Class in Javelin Strategy & Research's 2026 Direct-to-Consumer Identity Protection Services Vendor Scorecard.

Gen Digital earns Best in Class in Javelin Strategy & Research's 2026 Direct-to-Consumer Identity Protection Services Vendor Scorecard. Equifax and Allstate Identity Protection named Leaders in an industry increasingly focused on scam prevention, cybersecurity, and family protection. SAN FRANCISCO, June 02, 2026 (GLOBE NEWSWIRE) - Javelin Strategy & Research today released its 2026 Direct-to-Consumer Identity Protection Services Vendor Scorecard, evaluating 14 identity protection service providers. This year's findings reveal that the market continues to evolve beyond traditional identity theft protection toward scam prevention, cybersecurity integration, and family-focused protections. However, major gaps remain. No providers offer advanced predictive modeling for socially engineered attack mitigation, and just 21% monitor children's online gaming risks. Few vendors provide robust social media or dark web cleanup services - services which Javelin deems critical for the future of digital risk resiliency. The IDPS market has become increasingly complex for consumers to navigate as offerings expand into broader digital protection and cybersecurity services. Consumer investment in IDPS subscriptions has softened, creating new pressure for providers to communicate the value of their protections better. "The strongest providers are moving beyond reactive alerts to deliver more proactive scam prevention, analytical intelligence, and cyber risk protection," said Tracy Goldberg, Director of Javelin's Cybersecurity practice and author of the scorecard report. Gen Digital, provider of Norton 360 with LifeLock Ultimate Plus, was named Best in Class for its leadership in comprehensive monitoring, scam protection, authentication, and customer support. The company also ranked highest in four of the scorecard's five categories, with standout capabilities addressing social media and online gaming risks. Equifax, provider of ID Watchdog Premium Family, was named an overall Leader for its strengths in child identity theft protection and cybersecurity risk mitigation. Allstate Identity Protection, provider of Blue Family, was also named an overall Leader, recognized for its strong customer support experience and dedicated onboarding assistance for families implementing child protections. "Identity theft recovery has become too difficult for consumers to navigate alone," Goldberg added. "As scams and identity threats become more sophisticated, consumers increasingly need real-time human support from identity protection providers to help them navigate today's emerging cybersecurity risks." Javelin's biannual 2026 Direct-to-Consumer Identity Protection Services Vendor Scorecard is designed to help financial institutions, financial services providers, and IDPS vendors better understand the rapidly evolving identity protection landscape. This year's scorecard assessment evaluates 14 direct-to-consumer identity protection providers across 185 criteria and five categories: Detection & Monitoring, User Experience, Prevention, Resolution, and Onboarding & Authentication. About Javelin Strategy & Research Javelin Strategy & Research, part of Escalent Group, helps its clients make informed decisions in a digital financial world. It provides strategic insights to financial institutions including banks, credit unions, brokerages and insurers, as well as payments companies, technology providers, fintechs and government agencies. Javelin's independent insights result from a rigorous research process that assesses consumers, businesses, providers, and the transactions ecosystem. It conducts in-depth primary research studies to pinpoint dynamic risks and opportunities in digital banking, payments, and fraud & security. Learn more at javelinstrategy.com.

JD Supra
Jun 2nd, 2026
The Precedent: Federal Circuit considers patent eligibility and damages based on foreign sales for computer software in Trs. of Columbia Univ. v. Gen Digital Inc.

The Precedent: Federal Circuit considers patent eligibility and damages based on foreign sales for computer software in Trs. of Columbia Univ. v. Gen Digital Inc. LinkedIn Facebook X In this edition of The Precedent, Quinnmorris outline the decision in Trs. of Columbia Univ. v. Gen Digital Inc. Overview. In Trustees of Columbia University v. Gen Digital Inc., the Federal Circuit addressed a complex record involving patent infringement findings on malware-related patents, patent eligibility under the Alice framework, claim construction, willful infringement, enhanced damages, and damages based on foreign software sales. Notably, the Federal Circuit ruled that the question of whether a patent is directed to an improvement rather than an abstract idea is based on the claims, not the specifications and damages for infringement based on software sold abroad are only permitted when the software is tied to a physical device made in or distributed from the U.S. Issues. * Whether patent specifications can affect the Alice analysis of whether a patent is directed to a non-abstract improvement to computer technology? * Whether the district court properly construed the term "emulator" to find that the term does not require simulating a computer system? * Whether the district court erred in denying Gen Digital's JMOL on the issue of willful infringement? * Whether foreign sales of software can be included in damages calculations? * Whether the court properly awarded enhanced damages and attorneys' fees based on a contempt finding in a related case? Holdings. * Whether a patent is directed to an improvement of computer technology under Alice is based on the patent claims, not the specification. * The district court properly construed the term emulator by reviewing the text of the claims, considering the prosecution history, and evaluating expert testimony. * Sufficient evidence showed that Gen Digital knew of the relevant patent such that a reasonable jury could find willful infringement. * Foreign sales of software that are not tied to a physical device such as a CD or hard drive made or distributed from the U.S. cannot be included in damages calculations. * Because the contempt finding in the related case was overturned, the award of enhanced damages and attorneys' fees based on that ruling also must be overturned. Background and reasoning. Columbia sued Gen Digital alleging Gen Digital infringed several claims of two patents related to antivirus software. Before the District Court, Gen Digital argued that the claims were patent ineligible under 35 U.S.C. § 101. The District Court applied the Alice framework, determined that the claims were not directed to an abstract idea, and struck Gen Digital's defense before trial. At trial, the jury found willful infringement and awarded over $185 million in damages, which was based on foreign and domestic sales. The court awarded enhanced damages and attorneys' fees based on a contempt finding against Gen Digital's counsel in a related case. On appeal, the Federal Circuit held that the asserted claims are abstract at Alice step one. It concluded that the claims are directed to the patent ineligible concept of comparing data against a model created using different computers to determine whether the data is anomalous. Columbia sought to overcome the issue by pointing to technical improvements described in the specification, such as selective emulation, diversified models, and application-community features. But the Federal Circuit found those features were not required by the claims and therefore could not support eligibility at step one. The Federal Circuit did not resolve Alice step two. Instead, the Federal Circuit acknowledged that there was a factual dispute as to whether a particular feature was conventional. Given the procedural posture, the Federal Circuit could not decide the issue on appeal and therefore remanded the issue to the district court. After the Alice analysis, the Federal Circuit resolved various remaining issues that were already briefed that could be relevant on remand. The Federal Circuit began by analyzing the district court's construction of the term "emulator." Gen Digital argued that under a proper construction, it would not have infringed the patents. The Federal Circuit disagreed finding that the district court properly construed "emulator" and holding that under that construction, a reasonable jury could find infringement. The Federal Circuit then proceeded to the jury's determination of willful infringement. The Federal Circuit concluded that the district court did not err in denying Gen Digital's request for a JMOL on the matter of willfulness because evidence showed that Gen Digital knew about the provisional patent applications, a representative attended a lecture where one of the patent inventors discussed his research that later became the patents, and Gen Digital had discussed licensing the software with Columbia. Next, the Federal Circuit turned to the damages issue. It began by noting that generally there is no infringement when a product is made and sold in another country. Relying on precedent, the Federal Circuit held that the software sold abroad that is not encoded on a physical device like a CD or hard drive is not made in or distributed from the United States. Accordingly, awarding damages based on these foreign sales was error. Finally, the Federal Circuit vacated the awards of enhanced damages and attorneys' fees. Those rulings relied, in part, on a contempt finding against defense counsel in a companion case that the Federal Circuit reversed on the same day. The Federal Circuit also concluded that relitigating issues throughout a case did not amount to litigation misconduct and that the case was closer than the district court recognized because of the patent eligibility issues that had been determined through earlier briefing. Takeaway. Whether software patents go to a non-abstract improvement is based on the claims, not the specifications. Moreover, damages for foreign software are not permitted unless the software is tied to a physical device that is made in or distributed from the United States. DISCLAIMER: Because of the generality of this update, the information provided herein may not be applicable in all situations and should not be acted upon without specific legal advice based on particular situations. Attorney Advertising. (C) Vorys, Sater, Seymour and Pease LLP 2026 Publish your content on JD Supra. * | Increased readership * | Actionable analytics * | Ongoing writing guidance Join more than 70,000 authors publishing their insights on JD Supra