Food Service Team Leader

ALL ABOUT TARGET

Working at Target means helping all families discover the joy of everyday life. We bring that vision to life through our values and culture.Learn more about Target here.

ALL ABOUT FOOD & BEVERAGE 

The Food & Beverage team enables a consistent experience for our guests by ensuringthe productis fresh, in stock, available and accurately priced and signed on the sales floor. They are expertsinoperations,processand efficiency. This team leads food and food services including replenishment, inventory accuracy, food safety, presentation,pricingand promotional signing processes for all Food&Beverage areas of the store.

At Target,we believe in ourleadershaving meaningful experiences that help them build and develop skills for a career. The role of a Food Service Team Leader can provide you with the skills and experience of:

• Guest service fundamentals and experience building a guest-firstandfreshness cultureon your team

• Food&Beverage business fundamentals: department sales trends, freshness, food safetyand quality, inventory management, guest shopping patternsandpricing and promotions strategies

• Planning department(s) daily/weekly workload to support business priorities and deliver sales

• Leading a team of hourly team members, including skills in interviewing, training, coaching, evaluating,retainingand developing talent.

As aFood ServiceTeamLeader, no two daysare ever the same, but a typicaldaymostlikelywillinclude the following responsibilities:

• Consistently deliver guest experience commitments to create an Easy, Inspiring and Friendly guest experience.

• Ensures every team member understands, is trained, and consistentlydelivers onTarget’s guest experience commitmentsand consistent operations.

• Actively observes and provides feedback, holding team members accountable while recognizing great guest experience moments.

• Reviews area guest, financial, and team outcome metrics toidentifyopportunities,takes action to improve, andaligns team on the right behaviors and execution, celebrates wins, drives results that deliver outcomes and elevates the guest experience.

• Understand sales goals, plan and execute daily/weekly workload todeliverdepartment and store sales goals and guest engagement,including planning food service transitions, revisions, sales plans, sampling,promotionsand price change workload.

• Assign daily tasks to TMs based on planned workload and guest traffic patterns, ensuring alignment with weekly and monthly business priorities set by your direct leader.

• Assess Food Service back of house, production areas, diningspacesand merchandising spaces to ensure food safety and proper inventory levelswith guidance from your direct leader.

• Walk Food& BeverageStandardsandFood Serviceroutinesdailyto assess priorities andreview reporting toidentifybusiness gaps for follow-up.

• Follow all food safety requirements and cleaning routines, including monitoring and recording temperature sensitive food items, as outlined in Target’s policies and procedures.

• Validate and follow-up onteam members’progress against department checklists and routines.

• Lead team to uphold andmaintainall Starbucks and Pizza Hut Brand Standards and production specifications (where applicable).

• Ensureaccuratein-stocks by placing store-initiated orders according to best practices.

• Follow proper perishable inventory management procedures to ensure an accurate recording of inventory.

• Make production quantity decisions just in time to ensure freshness, in-stocks,salesand profitability are achievedconsistently.

• Remainup-to-dateon relevant trends and products to educate team members.

• Participate in team hiring and onboarding processes.

• At direction ofyour direct leader,establishclear goals and expectations and hold team members accountable to expectations.

• In addition to Food Safety Manager Certification, complete all Starbucks and/or Pizza Hut training requirements and certifications.

• Demonstrate a culture of ethical conduct,safetyand compliance;leadyourteam to work in the same way and hold others accountabletothis commitment.

• Lead anddemonstratea safety culture through modeling and recognizing safe behaviors,identifyingand correcting hazards, holding team accountable to following safety expectations,assistingwith incident response, and reporting/investigating injuriestimelyand accurately.

• Demonstrate inclusivity by valuing diverse voices and approaches, being authentic and respectful, and creatingequitableexperiences.

• Lead anddemonstratea culture of executing all best practices; help close skill gaps through development,coachingand team interactions.

• Model the execution of physical security processesin order toenhance the instore security culture.

• Support merchandise protection strategies across the total store,including ordering, storage and application as directed by best practices.

• If applicable, as a key carrier, follow all safe and secure training and processes.

• Occasionally assume store-level leadership on duty (LOD) responsibilities to enable the guest experience for the store during assigned shifts based on store needs

• Addressall store emergency and compliance needs.

• Support guest services such as back-up cashier, order pick up (OPU) and Drive-up (DU) andmaintaina compliance culture while executing those duties, such as compliance with federal, state, and local laws.

• All other duties based on business needs,

WHAT WE ARE LOOKING FOR

This may be the right job for you if:

• You enjoy interacting and helping others - including guests thatshopour store and fellow team members you work with.  

• You thrive in a fast-moving, highlyactiveand physically demanding role, where teamwork, flexibility, and creative problem solving are key to success. 

• You are open toworkingavariablework schedule with varying hours,daysor shifts (including nights, weekends,holidays, closing shiftsand other peak shopping times).

The good news is that we have some amazing training that will help teach you everything you need to know to be aFood ServiceTeam Leader.But,there are a fewthingsyouneedfrom the get-go:

• High school diploma or equivalent

• Must be at least18years of ageor older

• Previousretail experience preferred, but notrequired

• Strong interest and knowledge of the food service business

• Lead and hold others accountable

• Communicate on multiple frequency devices andoperatehandheld scanners, and other technology equipment as directed

• Work independently and as part of a team

• Manage workload and prioritize tasks independently

• Capability to remain focused and composed in a fast-paced environment andaccomplishmultiple tasks within establishedtimeframes

• Welcoming and helpful attitudetoward all guests and other team members

• Effective communication skills 

We are an awesome place to work and care about our teams, so we want to make sure we are clear on a few more basics that we expect: 

• Access all areas of the building to respond to guest or team member issues.

• Interpret instructions,reportsand information.

• Accurately handle cash register operations as needed.

• Climb up and down ladders if needed.

• Scan, handle, and move merchandise efficiently andsafely, includingfrequentlylifting or moving merchandise up to 44 pounds withoutadditionalassistance fromothers.

• Flexiblework schedule (e.g., nights,weekendsand holidays); reliable and prompt attendance necessary

• Ability to work in environments that will include refrigeration and freezer temperatures andconditions;where common allergens may also be handled or present.

• Capable of working in and exposure to varying temperatures, humidity, and other elements while performing certain job duties, including but not limited to Drive-Ups, carryout, etc.

• Ability to remain mobile for the duration of ascheduled shifts (shift length may vary)