Commercial Contracts Manager

Commercial Contracts ManagerManchester/London, hybrid

This position sits in our UK support/operations team. We combine data, technology, creative content, and paid media to crack brands’ business problems and drive revenue through a variety of digital marketing solutions, such as ad campaigns, augmented reality, and chatbots. Our clients include ASOS, Just Eat Takeaway, eBay, Twitch, TikTok, and The White Company.

JOB PURPOSE

The Commercial Contracts Manager will be responsible for actively leading and supporting the winning and delivery of profitable business and providing commercial support and governance to the business by ensuring the company contracts with clients and suppliers on terms that protect and optimize business value. While it focuses on the UK, it works in a highly internationalized context, contracting with global blue-chip level clients.

The Commercial Contracts Manager is responsible for managing and maintaining the contractual relationships with our clients and suppliers. Their job involves establishing communication with potential clients, negotiating contracts, providing internal support in the onboarding process, and ensuring the renewal of existing client contracts. Moreover, they manage all procurement of production facilities, actors, and influencers for our creative campaigns.

KEY RESPONSIBILITIES

• Ensure compliance with all contracting policies, processes, and procedures;
• Support the timely submission of bids and proposals, ensuring commercial/legal integrity for responding to the commercial aspects, including client terms and conditions and pricing;
• Identify commercial risks, develop and implement effective mitigation strategies and actions, and report the risk and progress with mitigation strategies internally;
• Lead negotiations with clients and suppliers concerning commercially advantageous terms and conditions, prices, and payment plans;
• Draft and review agreements, including but not limited to NDAs, MSAs, and SOWs, with a commercial eye while ensuring compliance;
• Effectively manage contracts daily, including client liaison and customer client management on contractual matters and contract renewals;
• Develop and negotiate flow-down terms and conditions to suppliers, producers, influencers, and other third parties;
• Resolve disputes and claims, ensuring the best outcome for the company;
• Advise sales and operations teams on all commercial contracting aspects and IP-related topics for creative assignments;
• Provide advice regarding contractual obligations, liabilities, and rights;
• Conduct contract reviews in conjunction with the global legal team;
• Maintain applicable commercial inputs into the document management systems, including the registration of all contracts in our CRM.

WHAT WE ARE LOOKING FOR

• Proven experience within a commercial and/or contract-oriented role;
• Working knowledge of contracts and standard contracting terms for professional services, creative and IT agency services at a multinational-size level;
• Sufficient legal expertise to deal with the most common topics and to liaise with the global legal team efficiently (Bachelor in UK contracts law minimum);
• Excellent communication skills, both written and spoken;
• Well-organized, able to multitask, flexible, and available to work under tight deadlines;
• Strong negotiation skills that strike the balance between getting the deal signed with the client being happy, while protecting the company's interests.

WE OFFER:

• An excellent salary based on experience and equal pay policies;
• Hybrid working: you have the choice to work from our office or remotely, and we have core working hours where you can choose your start and finish times to suit you;
• Pension, free private healthcare, mental health support, and company sick pay scheme;
• 25 days paid holiday with the opportunity to buy extra days;
• Refreshments are provided in the office all week, as well as drinks at 4 pm on a Friday;
• We celebrate successes by rewarding teams when big projects go live and honouring the year’s top achievements at our annual awards ceremony;
• A reputation for doing good. DEPT® has been a Certified B Corp® since 2021 and named ‘Agency of the Year’ at both The Lovies and The Webby Awards.
• Awesome clients. Whether big or small, local or global — at DEPT® you’ll get the opportunity to work with clients of all sizes and across all industries. And we celebrate all of our successes together!
• The opportunity for possibility. We want to enable you to do what you do best and help you develop your skills further with training, development and certifications.
• Global annual DEPT® Cares Month in which employees come together and donate their skills to support local charities.

WHO ARE WE?

We are pioneers at heart. What does that mean? We are always looking forward, thinking of what we can create tomorrow that does not exist today. We were born digital and we are a new model of agency, with a deep skillset in tech and marketing. That’s why we hire curious, self-driven, talented people who never stop innovating. 

Our culture is big enough to cope and small enough to care. Meaning, that with people across 30+ countries, we’re big enough to provide you with the best tools, global opportunities, and benefits that help you thrive. While acting small by investing in you, your growth, and your team, and giving you the autonomy to solve our client's problems, no matter where you are in the world.

DEPT® is committed to making a positive impact on the planet and since 2021 has been Climate Neutral and B Corporation certified.

DIVERSITY, EQUITY & INCLUSION

At DEPT®, we take pride in creating an inclusive workplace where everyone has an equal opportunity to thrive. We actively seek to recruit, develop, nurture, and retain talented individuals from diverse backgrounds, with varying skills and perspectives.

Not sure you meet all qualifications? Apply, and let us decide! Research shows that women and members of underrepresented groups tend not to apply for jobs when they think they may not meet every requirement, when in fact they do. We believe in giving everyone a fair chance to shine. 

We also encourage you to reach out to us and discuss any reasonable adjustments we can make to support you throughout the recruitment process and your time with us.

Want to know more about our dedication to diversity, equity, and inclusion? Check out our efforts here.