Full-Time

Wire Processing Specialist II-1

Posted on 4/15/2025

Truist

Truist

501-1,000 employees

Platform for Registered Investment Advisors' operations

No salary listed

Junior, Mid

Orlando, FL, USA + 1 more

More locations: Greensboro, NC, USA

Category
Commercial Banking
Finance & Banking
Required Skills
iOS/Swift
Customer Service
Requirements
  • High school diploma or equivalent related experience.
  • Two years of related customer service experience
  • Ability to understand complex technical concepts through training and self-study to include a thorough knowledge of accounting, data flow, mainframe/client service systems, and the various wire channels utilized by the Bank.
  • Analytical and problem solving skills
  • Flexible to work late without advanced notice.
  • Excellent written, verbal communication and interpersonal skills.
  • Demonstrate proficiency in basic computer applications, such as Microsoft Office software products as well as custom applications and systems.
  • Ability to work and adapt in a fast-paced environment.
  • Ability to multi-task and produce error-free work in a deadline-driven environment.
  • Ability to accurately transcribe payment instructions from clients with demonstrated 10-key experience.
Responsibilities
  • Independently review and process enterprise-wide, real time, high value domestic and international wire payments in accordance with federal regulations, Wire Policy, Standards and procedures.
  • Reconcile and balance enterprise wire activity processed through the Federal Reserve Bank and Clearing House Interbank Payments System at the end of the day. Meet scheduled system release time for mainframe application to support completion of the Bank's end of night processes. Communicate any FRB deadline extensions to Enterprise Scheduling as wire settlement will also be delayed.
  • Resolve various wire exception transactions (e.g. cancellations, deletions, reversals, returns) requiring manual disposition within the system to ensure appropriate codes are used for accurate client resolution in accordance with FRB, CHIPS and SWIFT requirements. Effectively communicate to external corporate clients and internal clients to include Treasury Services.
  • Add, update, delete account profiles within the wire system REL database while ensuring all documents are complete and authorized in accordance to Wire Policy, Standards and procedures.
  • Follow strict authentication and verification processes in accordance with wire policy. Input wire payment instructions and initiates corrective action if needed.
  • Assist external and internal clients with questions related to wire transfers. Provide first level support to research wire issues.
  • Identify and escalate complex issues/concerns to Treasury Services, senior staff or management in a timely manner.
  • Follow security and operational control procedures for multiple wire transfer systems.
  • Perform client outreach to advise retail and commercial clients of incoming wire payments.
Desired Qualifications
  • College degree in relevant field or equivalent experience and training
  • Money Transfer System (MTS) experience
  • Wire Processing or other banking operations related experience
  • Willing to assist during emergency events or inclement weather and may be asked to serve as a mission critical designated associate

Truist offers a platform for Registered Investment Advisors (RIAs) to improve their operations and client services. Its features include live chat support, commission-free fractional share trading, a model marketplace, and an automated rebalancer, which help RIAs manage their businesses more efficiently. Unlike competitors, Truist provides these services for free and monetizes through a vertically-integrated custodian service, reducing overhead costs for RIAs. The company's goal is to empower RIAs to grow their businesses and enhance the client experience.

Company Size

501-1,000

Company Stage

Series F

Total Funding

$601.5M

Headquarters

Culver City, California

Founded

2018

Simplify Jobs

Simplify's Take

What believers are saying

  • Altruist raised $152 million in Series F funding, boosting growth potential.
  • The company serves over 4,700 advisors, tripling assets under management consecutively.
  • Altruist's digital fixed-income trading aligns with expanding market trends.

What critics are saying

  • Competition from Robinhood and established players like Schwab and Fidelity is intense.
  • Rapid growth may strain Altruist's operational capabilities, risking service disruptions.
  • New regulatory compliance challenges arise with digital fixed-income trading addition.

What makes Truist unique

  • Altruist offers a simplified tech stack for efficient RIA management.
  • The platform includes commission-free fractional share trading and automated rebalancer.
  • Altruist provides original content for insightful, actionable information for financial advisors.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

Hybrid Work Options

401(k) Retirement Plan

401(k) Company Match

Company Equity

Growth & Insights and Company News

Headcount

6 month growth

5%

1 year growth

1%

2 year growth

1%
Fintech News Singapore
Apr 23rd, 2025
GIC Leads US$152 Million Series F in U.S. Custodian Altruist

Altruist, a US-based custodian platform for registered investment advisors (RIAs), has raised US$152 million in a Series F funding round led by Singapore's sovereign wealth fund GIC.

Business Wire
Apr 22nd, 2025
Altruist Secures $152M Series F Funding

Altruist, a modern custodian for RIAs, raised $152 million in Series F funding led by GIC, valuing the company at approximately $1.9 billion. Other participants included Salesforce Ventures and Baillie Gifford. The funding follows a year of significant growth, with Altruist launching new products and expanding its executive team. The company now serves over 4,700 advisors and has tripled assets under management for two consecutive years.

Axios
Apr 22nd, 2025
Altruist Raises $152M, Nears $2B Valuation

Altruist, a custodian and software company for investment advisers, raised $152 million in Series F funding led by GIC, valuing it at $1.9 billion. This follows Robinhood's acquisition of custodian TradePMR for $300 million last year. Altruist was previously valued at $1.5 billion in May 2024. The RIA custody space, dominated by Charles Schwab and Fidelity, is seeing new entrants aiming to capture market share with innovative tech and lower fees.

Wealth Management
Mar 14th, 2025
WealthStack Roundup: Altruist Fills CTO Vacancy

RIA custodian upstart Altruist this week announced the hiring of Silicon Valley insider Sumanth Sukumar as its chief technology officer.

Business Wire
Mar 12th, 2025
Former Coinbase and Uber Executive Joins Altruist as CTO to Cement Tech Advantage

To establish a hub for engineering innovation and strengthen its technology leadership, Altruist is expanding its presence with an office in San Francisco.

INACTIVE