Business Project Manager III

Job Summary

We are seeking an Insurance Business Project Manager III to play a pivotal role in building and maintaining Insurance Programs via ISC’s technology platforms and operational workflows. The ideal candidate will fully lead, from a project management perspective - program development, integration, overseeing the configuration of rate/quote/bind/issuance systems, and connecting business unit stakeholders across the company and leading M&A integrations. Additionally, this role will encompass responsibilities typical of a Project Manager within an insurance setting, meaning ownership of program or integration projects from start to finish, and meeting defined project timelines. Reporting to BU Management and C-level on statuses will be a key art of the role. This is an exciting opportunity for a dynamic individual who excels in both insurance operations and information systems management and is eager to drive impactful changes within the insurance industry.

Position Responsibilities

• Lead the planning of broad scale ISC projects that involve Technology, Operations, Marketing, Accounting, and Underwriting business units – this includes insurance program concepts from start to finish as well as M&A activity and Business Unit expansion projects.
• Provide project management for cross business-unit collaboration
• Collaborate with Technology teams and business unit stakeholders to create detailed system and workflow requirements and propose efficient solutions in line with insurance industry standards.
• Work closely with PMO Business Analysts and Technology on design, documentation, and implementation of configurable information systems, ensuring data integrity, security, and compliance with regulatory standards where applicable.
• Manage and troubleshoot system-related issues, offering technical support to users, and overseeing system upgrades or modifications to optimize performance.
• Collaborate with Program Managers and underwriters evolve and maintain the rate, quote, bind, and policy issuance systems for both existing and prospective programs.
• Facilitate a seamless transition of programs from acquired companies by collaborating with technical and underwriting teams to integrate them into the ISC platform.
• Provide Project management, tracking, and business updates around key projects

Minimum Qualifications

• Bachelors Degree required
• 6+ years of hands-on experience in commercial lines insurance underwriting or operations
• 5+ years of project management experience
• PMP or similar certification required
• Proficient in MS Office, particularly MS Excel
• Proficient in Jira and other Project Management Tools
• Experience using tools such as Visio or Figma for workflow mapping preferred
• Entrepreneurial mindset with the ability to independently drive projects and tasks
• Demonstrated experience in managing teams effectively
• Expertise in information systems design, implementation, security, and troubleshooting within the insurance industry
• Ability to handle multiplate tasks and provide project management capabilities