Full-Time

Client Service Associate

Teller

Posted on 9/19/2025

Zions Bank

Zions Bank

1,001-5,000 employees

Offers retail and commercial banking services

No salary listed

Webster, TX, USA

In Person

Category
Finance & Banking (1)
Required Skills
Sales
Customer Service
Requirements
  • High school diploma or equivalent required.
  • At least 1 year of experience in customer service, banking, cashiering, balancing, and sales or a related field.
  • Prior experience in a customer service or cash handling role, is preferred.
  • Excellent customer service skills with the ability to communicate effectively.
  • Basic math skills and proficiency in using computers and cash handling equipment.
  • Strong attention to detail and accuracy in handling financial transactions.
  • Knowledge of banking products and services a plus.
  • Proficiency in cross-selling bank products tailored to clients’ specific needs.
  • Experience in meeting or exceeding sales goals and referral targets.
  • Reliable attendance and exceptional time management skills.
  • Ability to work efficiently in a fast-paced environment while maintaining professionalism.
Responsibilities
  • Provide full-service banking services by accurately processing all financial transactions in a timely manner within established authorized limits, while maintaining an acceptable balancing record.
  • Utilize knowledge of available bank products and services to expand and increase client relationships.
  • Identify and address clients’ needs by providing a variety of services which may include issuing counter checks, conducting account maintenance, performing money transfers, and receiving loan payments.
  • Deliver an exceptional customer experience while uncovering bank products or service needs to make appropriate referral opportunities.
  • Explore, identify, and maximize cross-selling of bank products based on clients’ needs.
  • Perform all duties in compliance with laws, regulations, and bank policies and procedures.
  • Resolve client concerns through direct personal action or referral to alternative banking center or bank resources.
  • Adhere to the bank’s security policies while maintaining confidentiality of bank records and client information.
  • Meet with Branch Service Manager and/or Branch Manager daily to discuss progress in reaching individual and banking center goals.
  • Perform other duties as assigned.
Desired Qualifications
  • Prior experience in a customer service or cash handling role, is preferred.

Zions Bank is a financial institution that provides traditional banking services to individuals and businesses, including personal and business accounts, loans, mortgages, and investment services, delivered through branches and digital channels. The company differentiates itself by prioritizing people—employees, clients, and communities—through strong benefits, learning opportunities, community involvement, and autonomy that enables employees to grow in their roles. This focus on people and community sets Zions Bank apart from competitors that may emphasize products alone. The goal is to help customers succeed financially while also empowering employees and serving as a premier employer of choice that contributes to the communities it serves.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Salt Lake City, Utah

Founded

1873

Simplify Jobs

Simplify's Take

What believers are saying

  • Callister's regional market knowledge accelerates commercial banking growth in Utah-Idaho-Wyoming territory.
  • Wells Fargo talent influx enhances sales processes, training, and strategic advisory capabilities.
  • Regional leadership appointments drive market share gains and profitability across three-state footprint.

What critics are saying

  • Three CEO changes in 18 months triggers depositor flight and commercial client loss.
  • Callister's six-month tenure at Zions creates execution risk in commercial banking strategy.
  • Competitors U.S. Bank and D.L. Evans erode market share in Eastern Idaho/Wyoming.

What makes Zions Bank unique

  • Nate Callister brings 20 years Wells Fargo commercial banking expertise to Utah-Idaho-Wyoming markets.
  • Christina Miles strengthens sales culture with 15 years Wells Fargo business development experience.
  • Catherine Arik leads Eastern Idaho/Wyoming region expansion across 13 Idaho branches plus Wyoming.

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Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Paid Parental Leave

Adoption Assistance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Company Match

Profit Sharing

Mental Health Support

Tuition Reimbursement

Company News

Yahoo Finance
Mar 27th, 2026
Zions Bank CEO Nate Callister joins World Trade Center Utah board

World Trade Center Utah has appointed Nate Callister, president and CEO of Zions Bank, to its board of directors. Callister, who also serves as executive vice president of Zions Bancorporation, brings over 25 years of commercial banking leadership experience. Zions Bank has been a key partner for WTC Utah, providing trade finance, risk-management solutions and banking infrastructure to help Utah businesses expand globally. The bank, founded in Utah in 1873, is headquartered in Salt Lake City. WTC Utah's board is currently chaired by Jeff Flake, former US senator and ambassador to Turkey. The organisation aims to make Utah "the crossroads of the world" by supporting international business opportunities. On 6-7 May, WTC Utah will co-host the Zions Bank Crossroads of the World International Trade Summit in Salt Lake City.

Idaho Business Review
Dec 29th, 2025
Miles joins Zions Bank in senior vice president role

Miles joins Zions Bank in senior vice president role. Christina Miles has joined Zions Bank as senior vice president and director of sales, responsible for developing and elevating the bank's sales culture, including processes, training, recognition and reporting. Based in Boise, Idaho, Christina has more than 20 years of commercial banking experience and most recently spent 15 years as vice president and Business Development officer for Wells Fargo. She earned her bachelor's degree and MBA from Northwest Christian University (now Bushnell University) in Eugene, Oregon, and serves on the Idaho Manufacturing Alliance board of directors. She is an active member of the Idaho-Oregon Fruit and Vegetable Association and Blood Cancer United. "We're excited for the impact Christina will make in driving growth and strengthening our sales culture across Zions Bank in this newly created position," said Executive Vice President of Commercial Banking Nathan Callister. "We're excited to see how she will help our Zions Bankers continue to develop as strategic advisors, bringing the full bank's capabilities to their clients and prospects."

Idaho Business Review
Nov 12th, 2024
Bank ranks No. 1 in Boise for SBA loans in 2024

Zions Bank was ranked No. 1 for SBA 7(a) loan approvals in the Boise District for 2024.

PR Newswire
Sep 4th, 2024
Tower Arch Capital Completes Recapitalization of ACS Manufacturing

/PRNewswire/ -- Tower Arch Capital is pleased to announce that it has recapitalized ACS Manufacturing ("ACS") in partnership with its founder, Dan Knox....

Insider Monkey
Apr 23rd, 2024
Zions Bancorporation, National Association (NASDAQ:ZION) Q1 2024 Earnings Call Transcript

Ryan was formerly its Corporate Controller and has been promoted to Chief Financial Officer as its former CFO, Paul Burdiss is now serving as the CEO of its largest affiliate bank, Zions Bank.

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