Senior Data Management Representative

GEHA (Government Employees Health Association, Inc., pronounced G.E.H.A.) is a nonprofit member association that provides medical and dental benefits to more than two million federal employees and retirees, military retirees and their families. We celebrate diversity and are committed to creating an inclusive environment for all employees.

GEHA has one mission: To empower federal workers to be healthy and well.

Offering one of the largest medical and dental benefit provider networks available to federal employees in the United States, GEHA empowers health and wellness by meeting its members where they are, when they need care. We serve our members with products they value and a personalized customer experience, sustained by a nimble and efficient organization. 

The Senior Data Management Rep is responsible for overseeing the accurate and timely entry, maintenance, and verification of provider applications and data in accordance with regulatory and organizational requirements. This role ensures all required documentation is present, verifies provider credentials, and executes updates, changes, and terminations for provider and office records. The position is production-driven and demands a high level of attention to detail, data integrity, and compliance.

SKILLS

• Enter and maintain provider application data with speed and accuracy.

• Verify all required regulatory documents and credentials are received and compliant.

• Ensure provider applications meet all organizational and state-specific requirements.

• Make real-time updates for provider records, including additions, changes, and terminations.

• Apply updates to office data as needed, ensuring location/provider alignment.

• Monitor accuracy and completeness of all entries to meet production and compliance standards.

• Collaborate with internal teams to resolve discrepancies or missing information.

• Maintain detailed documentation of actions taken in relevant systems (e.g., Salesforce).

• Support audits and regulatory reviews by ensuring data accuracy and completeness.

• Contribute to ongoing improvements in data entry processes and system usage.

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REQUIREMENTS:  Education & Experience

• Requires high school diploma or equivalent

• Requires three years of data entry or similar clerical experience

• Requires effective written and verbal communications skills to answer questions from staff and respond to inquiries

• Requires alpha numeric entry of 8,000 KPH

• Requires analytic ability to prepare departmental reports and ability to compare data and resolve discrepancies

• Requires proficiency with Word and Excel

• Must reside in the Kansas City Metro

PREFERRED: Salesforce experience

Work-at-home requirements

• Must have the ability to provide a non-cellular High Speed Internet Service such as Fiber, DSL, or cable Modems for a home office.
• A minimum standard speed for optimal performance of 30x5 (30mpbs download x 5mpbs upload) is required.
• Latency (ping) response time lower than 80 ms
• Hotspots, satellite and wireless internet service is NOT allowed for this role.
• A dedicated space lacking ongoing interruptions to protect member PHI / HIPAA information

How we value you

• Competitive pay/salary ranges
• Incentive plan
• Health/Vision/Dental benefits effective day one
• 401(k) retirement plan:  company match – dollar for dollar up to 4% employee contribution (pretax or Roth options) plus a 6% annual company contribution   
• Robust employee well-being program
• Paid Time Off
• Personal Community Enrichment Time
• Company-provided Basic Life and AD&D
• Company-provided Short-Term & Long-Term Disability
• Tuition Assistance Program

While this is a remote opportunity, at this time GEHA does not hire employees from U.S. territories or the following states: Alaska, Hawaii, California, Washington, Oregon, Colorado, Wyoming, Montana, New York, Connecticut, Vermont, Pennsylvania, Maine.

Please note that the salary information is a general guideline only.  GEHA considers factors such as (but not limited to) scope and responsibilities of the position, candidate’s work experience, education/training, key skills, internal peer equity, as well as, market and business considerations when extending an offer.

The annual base salary range for this position is $44,574 - $62,834 USD.

GEHA is an Equal Opportunity Employer, which means we will not discriminate against any individual based on sex, race, color, national origin, disability, religion, age, military status, genetic information, veteran status, pregnancy, marital status, gender identity, and sexual orientation, as well as all other characteristics and qualities protected by federal, state, or local law. GEHA will not discriminate against employees or applicants because they have inquired about, discussed, or disclosed their compensation or the compensation of another employee or applicant. We are committed to creating an inclusive environment for all employees. Our diversity drives innovation deepens connections and strengthens our organization.

GEHA is headquartered in Lee's Summit, Missouri, in the Kansas City area. We recognize the importance of balance and flexibility and offer hybrid and work-from-home options for many of our roles.