Full-Time
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Vervent
501-1,000 employees
Secure document management for capital markets
Compensation Overview
$54.8k - $73k/yr
San Diego, CA, USA
Hybrid
Hybrid role; on-site or hybrid options at San Diego office.
 Business & Strategy (2) |
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- A Bachelor's degree in business management, Computer Science, or a related field is required.
- Applicants must have 5 years of experience in project management, business operations, or client services in financial services or a related field, or a combination of relevant experience and education.
- Demonstrated expertise in compliance audit and reporting, including internal audit set-up, is required.
- Proven leadership skills with the ability to influence key decision makers and collaborate across business lines are required.
- Strong analytical skills and the ability to translate data into action are required.
- Solid organizational skills, the ability to lead teams of varying sizes, the ability to focus on broader goals and project details simultaneously, and the ability to multi-task effectively are required.
- Strong working knowledge of Microsoft Office including Microsoft Project or an equivalent tool is required.
- Defines and documents customer business functions and processes.
- Consults with functional unit management and personnel to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements, and levels of systems access.
- Acts as a liaison between departmental end-users, technical analysts, information technology developers, and executive management team in the analysis, design, configuration, testing and maintenance of service management systems to ensure optimal operational performance.
- Plans, organizes and conducts business process re-engineering/improvement projects and/or management reviews thorough gap analysis and develop multiple solutions for identified gaps.
- Design new programs and processes by analyzing data, constructing workflow charge and diagrams, studying system capabilities and writing business requirements.
- Improve systems and processes by studying current practices and designing modifications.
- Prepare technical reports by collecting, analyzing and summarizing information and trends.
- Develop and implement QA process and protocol for all process improvement initiatives and new client on-boarding.
- Define scope by identifying optimum solution with contingency plans.
- Transfer necessary business view to IT developers to ensure implemented solution meets the needs of the business.
- Maintain project prioritization schedule for Operations to insure balance of process improvement deliverables with new client on-boarding.
- Fully Document Compliance oversight and build automation throughout Compliance cycle.
- None specified
Vervent provides capital markets and primary servicing within financial services, focusing on secure, compliant document management and processing. It delivers an electronic, end-to-end suite that includes application processing, document storage, and compliance management, all supported by advanced technology to ensure authenticity of original documents, verification of signatories, and data integrity. The service is designed to be fast and reliable, helping financial institutions, investors, and businesses manage operations, store critical files securely, and meet regulatory requirements. What sets Vervent apart is its combination of deep industry knowledge, rapid execution, and a fully digital environment that prioritizes security and compliance across its offerings. The company's goal is to help clients grow and respond quickly to customer demands by delivering high-quality, efficient, and compliant services in complex capital markets and financial operations.
Company Size
501-1,000
Company Stage
Debt Financing
Total Funding
$180M
Headquarters
San Diego, California
Founded
1986
Simplify's Take
What believers are saying
- $180M Castlelake financing scales Revvi and Total Card originations.
- First Equity Card acquisition expands direct-to-consumer credit portfolio.
- Smiles on Demand BPO bolsters scalable call center operations.
What critics are saying
- ITT class action lawsuit advances to trial, exposing predatory lending non-compliance.
- Subprime delinquencies slash Revvi and Total Card portfolio values.
- CFPB fines Vervent $10M+ for ITT servicing, banning credit operations.
What makes Vervent unique
- Vervent merges Portfolio Financial Servicing with First Associates Loan Servicing for unmatched scale.
- Vervent eVault and Calculation Agent Services lead capital markets innovation.
- Platform-wide AI powers voice and non-voice servicing for superior efficiency.
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Benefits
Health Insurance
401(k) Retirement Plan
401(k) Company Match
Wellness Program
Pet Insurance
Hybrid Work Options
Company News
Trial date set for october for Tricolor executives. March 25, 2026 A trial date has been set for Oct. 19 for the fraud case against Tricolor executives Daniel Chu and David Goodgame. Chu was charged with Continuing Financial Crimes Enterprise; Conspiracy to Commit Bank Fraud and Wire Fraud Affecting a Financial Institution; Bank Fraud and Wire Fraud Affecting a Financial Institution. The penalties range from life in prison to up to 30 years. Goodgame was charged with Conspiracy to Commit Bank Fraud and Wire Fraud Affecting a Financial Institution; Bank Fraud and Wire Fraud Affecting a Financial Institution. Both men pleaded not guilty in January and are currently free on bond, awaiting trial. In December 2025, the United States Attorney for the Southern District of New York, along with the FBI and FDIC, announced the unsealing of a 20-page indictment against the Tricolor founder and CEO, Chu, charging him with defrauding multiple banks and leading a series of fraudulent schemes. The indictment alleged that, between 2018 and 2025, Tricolor used two primary schemes to defraud banks: the double-pledging of collateral to multiple lenders and manipulating loan data to make delinquent accounts appear current. The indictment includes text messages on the activity. The indictment states Tricolor pledged $2.2 billion of collateral to lenders but only had $1.4 billion in real collateral, with $800,000 in fraudulent collateral created by the conspirators. In September, Tricolor placed its more than 1,000 employees on unpaid leave and then filed for Chapter 7 bankruptcy. Vervent was appointed by the bankruptcy court to service Tricolor's more than 100,000 subprime auto loan accounts. According to a March press release announcing its expanded partnership with Quanta Credit Services, Vervent stated it has been managing elevated delinquency rates that pre-dated the bankruptcy filing and have continued during the portfolio transition. NIADA is a nonprofit trade association representing over 13,000 members throughout the nation. Since 1946, NIADA has worked to advance, educate and promote the independent used vehicle industry. Alongside our state affiliates, NIADA advocates on behalf of the industry at both the state and federal levels. March 25, 2026 As the calendar nears April, the clock is ticking on the tax selling season, which has produced mixed... March 25, 2026 From in-person classes, webinars, 20 Groups to the NIADA Convention and Expo, NIADA is offering multiple opportunities for... March 25, 2026 From the March issue of UCD By Kip Cochran For many buy-here-pay-here operators, nothing feels better than a... March 25, 2026
Vervent, a fintech servicing company, has secured an $80 million forward flow agreement led by Mesirow Alternative Credit. The funding will be deployed over the next 12 months to support origination of unsecured credit cards across Vervent's portfolio. The transaction marks a significant capital partnership for the fintech as it expands its consumer credit card programmes. Mesirow Alternative Credit is an independent financial services firm specialising in alternative credit investments.
Vervent, an industry-leading Backup Servicer, recently launched Vervent eVault and has further expanded its suite of Capital Markets Services to include Calculation Agent Services.
SAN DIEGO – Sorrento Valley fintech institution Vervent has struck a deal to receive $180 million in funding from global investment firm Castlelake L.P. to finance origination for its credit card programs. Castlelake – which manages $22 billion in real assets, specialty finance and aviation assets – will help support Vervent’s Revvi, Total Card and […]
San Diego Business Journal recognizes Vervent's Jannet Zamora as a top Latino leader of Influence.