Part-Time
Welcome Assistant
Patient Services
Posted on 8/28/2025
Sarah Bush Lincoln Health Center
501-1,000 employees
Non-profit regional healthcare system with hospitals
Compensation Overview
$16.14 - $24.21/hr
United States
In Person
 Customer Experience & Support (2) |
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- High School Diploma
- Assists in the transport of patients.
- Cleans / sanitizes wheelchairs and works with Facilities Services to ensure the lobby area is kept clean at all times.
- Directs individuals to the appropriate area for assistance.
- Distributes comfort items as needed to individuals waiting to be treated in the Emergency Department.
- Greets all individuals coming into the Emergency Department using appropriate words that work.
- Helps facilitate the visitor process and works directly with the public.
- Responsible for lobby organization and stocking of wellness kiosk.
- Routinely rounds with patients waiting in the Emergency Department lobby.
- Works cooperatively with Emergency Department Registration and clinical staff to optimally serve customers.
- Basic computer skills
Sarah Bush Lincoln Health Center operates a nonprofit regional health system in downstate Illinois, including two hospitals, more than 57 clinics, stand-alone surgery centers, a regional cancer center, and a hospice. Care is delivered through this network using advanced diagnostic and treatment equipment, with an expanding robotics program and locally made decisions to stay responsive to community needs. It differentiates itself through local governance, not-for-profit status, Magnet-designated nursing, strong staff development, and ongoing investments in facilities and technology. Its goal is to improve community health by providing high-quality, accessible care and supporting workforce growth and education.
Company Size
501-1,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Charleston, Illinois
Founded
N/A
Simplify's Take
What believers are saying
- Sean Fischer appointed CFO to strengthen finances during expansion in 2026.
- Effingham rezoned North Maple Street for new SBL facility on Dec. 26.
- Fresenius partnership expands dialysis to rural patients in Mattoon region.
What critics are saying
- Fresenius diverts dialysis patients, eroding SBL revenue by 60-80% in 12-24 months.
- Carle Foundation captures oncology referrals, halving specialist revenue in 12-18 months.
- Illinois audits $100,000 FY2024 grant, demanding repayment in 12-18 months.
What makes Sarah Bush Lincoln Health Center unique
- Nonprofit 145-bed hospital serves rural East Central Illinois with cardiology and oncology.
- SBL Heart Center delivers advanced cardiovascular diagnostics and rehabilitation services.
- Participates in 340B Drug Program for high Medicare and Medicaid patient volume.
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Benefits
Performance Bonus
Company News
Sarah Bush Lincoln Health Center, a tax-exempt nonprofit that receives significant public funding to perform services also offered by the state, was approved to receive a $100,000 grant in FY2024, according to passed legislation data extracted from the Illinois General Assembly 's FY2024 budget (Public Act 102-6 0698).
Garrison joins SBL Board of Directors.
Sarah Bush Lincoln Dental Services earned a 2024 Gold Rating from the National Association of Free and Charitable Clinics (NAFC) Quality Standards Program.
> Sarah Bush Lincoln Health System in Mattoon, Illinois, has named Sean Fischer as vice president of finance and CFO.
The Sarah Bush Lincoln Health Foundation received a $500 donation from Washington Savings Bank that will assist patients seeking care at the SBL Heart Center.