Part-Time
Client Consultant 1
Part-Time
Flagstar Bank
1,001-5,000 employees
Regional bank offering diversified financial services
Compensation Overview
$14.65 - $22.55/hr
Cleveland, OH, USA
In Person
 Finance & Banking (1) |
|---|
- High School / High School Equivalency (GED, HiSET, TASC) / Foreign Equivalent, required
- 0 – 3 years of customer service and sales experience, required
- Sales Performance: Support team efforts to achieve growth targets in financial performance (outstanding deposits, outstanding loans, non-interest income) and primary client acquisition. Actively seek and deliver the right client introductions to the right team member(s) to achieve growth targets and execute successful sales initiative.
- Client Experience: Provide positive client experience by assisting with account questions, problems and/or complaints and through research and communication resolve in a timely and effective manner. Delivers client engagement and Education. Meet behavioral activity goals as defined by Retail Leadership including, but not limited to referrals.
- Management: Deliver timely and accurate daily financial transactions; striving for no controllable preventable losses. Understand and adhere to all applicable bank policies and regulations.
- Other duties: Performs special projects, and additional duties and responsibilities as required.
- Compliance: Consistently adheres to regulatory and compliance policies and standards linked to the job as listed and complete required compliance trainings. Accountable to maintain compliance with applicable federal, state and local laws and regulations.
- Experience in financial services industry, preferred
Flagstar Bank is a regional bank that offers a broad range of financial products and services through its 418 branches in 10 states, complemented by digital channels. It operates with a customer-first mindset, emphasizing local market expertise, personalized solutions, and community focus. Its products work through a combination of branch-based relationship banking and technology-enabled services to meet customers’ financial needs. What sets Flagstar apart is its emphasis on local knowledge, community involvement, and diverse, inclusive workplace culture, rather than solely relying on scale or standard products. The company’s goal is to deliver a new energy in banking that opens doors for customers’ financial and personal success while strengthening the communities it serves.
Company Size
1,001-5,000
Company Stage
N/A
Total Funding
N/A
Headquarters
Troy, Michigan
Founded
1987
Simplify's Take
What believers are saying
- CET1 capital ratio of 13.24% with $1.6 billion excess capital enables H2 2026 distributions.
- Fitch and Moody's upgraded deposit ratings to investment grade in Q1 2026.
- Reduced CRE concentration from 500% to 365% of capital, lowering multifamily exposure risk.
What critics are saying
- Revenue missed consensus by 10.61% in Q1 2026; NIM pressure persists below 2.5%.
- CRE concentration remains elevated at 365% amid New York multifamily market distress.
- $31.5 million data breach settlement drains excess capital and invites OCC scrutiny.
What makes Flagstar Bank unique
- Diversifying loan portfolio from CRE to one-third C&I, one-third CRE, one-third consumer.
- C&I loans grew $1.4 billion in Q1 2026 at 242 basis points over SOFR spread.
- Consolidated six data centers into two, enabling 2027 core conversion for cost reduction.
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Benefits
Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays
Hybrid Work Options
Stock Options
Company Equity
Wellness Program
Mental Health Support
Gym Membership
Phone/Internet Stipend
Home Office Stipend
Conference Attendance Budget
Professional Development Budget
Family Planning Benefits
Fertility Treatment Support
Adoption Assistance
Childcare Support
Elder Care Support
Commuter Benefits
Meal Benefits
Professional Certification Support
Mentorship Program
Tuition Reimbursement
Tuition Reimbursement
Company News
Eli miller joins Flagstar Bank (NYSE: FLG) board ahead of 2026 meeting. Filing Impact (Moderate) Filing Sentiment Rhea-AI Filing summary. Flagstar Bank, N.A. announced that director Alessandro DiNello will not stand for re-election at the 2026 Annual Meeting of Shareholders, so his board term will end at the conclusion of that meeting, expected on June 9, 2026. The Bank stated his decision was not due to any disagreement over its operations, policies, or practices. The Bank also appointed Eli H. Miller to its Board of Directors effective April 1, 2026, filling a vacancy created by the previously disclosed resignation of Brian Callanan, with a term expiring at the 2026 Annual Meeting. Miller, a Senior Managing Director at Liberty Strategic Capital, will serve on the Risk Assessment and Technology and Operations committees and receive standard non-employee director compensation, including a $97,500 annual cash retainer and $130,000 in annual equity awards, plus additional retainers for committee service. 8-K event classification. Item 5.02 - Departure of Directors or Certain Officers; Election of Directors; Appointment of Certain Officers 03/27/2026 - 04:13 PM Faq. What board changes did Flagstar Bank (FLG) disclose in this 8-K? Flagstar Bank reported that director Alessandro DiNello will not stand for re-election at the 2026 Annual Meeting, ending his term then. The Bank also appointed Eli H. Miller to its Board effective April 1, 2026, to serve until that meeting. Why is Alessandro DiNello leaving the Flagstar Bank (FLG) board? Alessandro DiNello chose not to stand for re-election at Flagstar Bank's 2026 Annual Meeting, ending his term at its conclusion. The Bank stated his decision was not due to any disagreement regarding operations, policies, or practices, indicating an orderly, non-contentious transition. Who is Eli H. Miller, the new Flagstar Bank (FLG) director? Eli H. Miller is a Senior Managing Director at Liberty Strategic Capital and a member of its Investment Committee. He previously held senior roles at Blackstone and served as Chief of Staff at the U.S. Department of the Treasury, bringing policy and investment experience. How long will Eli H. Miller serve on the Flagstar Bank (FLG) board? Eli H. Miller's term as a Flagstar Bank director runs from his April 1, 2026 effective appointment date until the 2026 Annual Meeting of Shareholders. That meeting is expected to occur on June 9, 2026, when his current term will expire unless re-elected. What compensation will Eli H. Miller receive as a Flagstar Bank (FLG) director? As a non-employee director, Eli H. Miller will receive Flagstar Bank's standard remuneration: a $97,500 annual cash retainer, an annual equity award totaling $130,000, and additional annual cash retainers for each board committee on which he serves as a member. Which Flagstar Bank (FLG) board committees will Eli H. Miller join? Eli H. Miller will serve on Flagstar Bank's Risk Assessment Committee and its Technology and Operations Committee. These assignments align his background in policy, investment, and operations with oversight of the Bank's risk management and technology-related activities at the board level. Filing exhibits & attachments. 4 documents
Flagstar Bank, N.A. To participate at the RBC Capital Markets 2026 Global Financial Institutions Conference. Mar 04, 2026, 08:30 ET HICKSVILLE, N.Y., March 4, 2026 /PRNewswire/ - Flagstar Bank, N.A. (NYSE: FLG) (the "Bank") will participate in the RBC Capital Markets 2026 Global Financial Institutions Conference in New York on Wednesday, March 11, 2026. Chairman, President, and Chief Executive Officer, Joseph Otting, Senior Executive Vice President and Chief Financial Officer, Lee Smith, and Senior Executive Vice President & President of Commercial and Private Banking, Richard Raffetto, are scheduled to take part in a fireside chat-style discussion at 2:40 p.m. Eastern Time. A simultaneous webcast of the presentation will be available on the Bank's website at ir.flagstar.com. A replay of the webcast will be available approximately 12 hours after the conclusion of the presentation and will be archived at the Bank's website through 5:00 p.m., on Wednesday, April 8, 2026. Flagstar Bank, N.A. Flagstar Bank, N.A. is one of the largest regional banks in the country and is headquartered in Hicksville, New York. At December 31, 2025, the Bank had $87.5 billion of assets, $61.0 billion of loans, deposits of $66.0 billion, and total stockholders' equity of $8.1 billion. Flagstar Bank, N.A. operates approximately 340 locations across ten states, with strong footholds in the greater New York/New Jersey metropolitan region and in the upper Midwest, along with a significant presence in fast-growing markets in Florida and the West Coast. Investor Contact: Salvatore J. DiMartino (516) 683-4286 SOURCE Flagstar Bank, N.A.
$31.5M flagstar Bank settlement resolves class action lawsuit over 2021 data breaches. Flagstar Bank faces a lawsuit over a late 2021 data breach during which the information of more than 1.5 million consumers was reportedly compromised. Defendant(s)
Flagstar Bank returned to profitability in the fourth quarter of 2025, reporting adjusted net income of $30 million, or $0.06 per diluted share, compared to a $0.07 per share loss in the previous quarter. CEO Joseph Otting said the results mark a significant milestone after two challenging years. The quarter's performance was driven by net interest income growth, margin expansion and disciplined expense management, resulting in a $45 million increase in pre-provision net revenue. Commercial and industrial loans grew 2% quarter-on-quarter, whilst the bank reduced commercial real estate exposure by $2.3 billion through payoffs. Credit quality improved, with declining nonaccrual loans and lower net charge-offs. Flagstar expects continued profitability throughout 2026, supported by net interest income growth and expense management, whilst further diversifying its loan portfolio away from commercial real estate.
Flagstar Bank returned to profitability in the fourth quarter of 2025, reporting net income attributable to common stockholders of $0.05 per diluted share, or $0.06 on an adjusted basis. This marks a significant turnaround from a net loss of $0.11 per share in the third quarter. The bank demonstrated momentum in commercial and industrial lending, with commitments rising 28% to $3 billion and total CI loans increasing 2% quarter-over-quarter. Net interest margin improved 14 basis points to 2.05% on an adjusted basis, whilst operating expenses declined 3% compared to the previous quarter and 26% year-over-year. Credit quality strengthened, with non-accrual loans falling 8% and commercial real estate concentration improving to 381% from 405%. The bank reduced brokered deposits by $7.8 billion year-to-date and wholesale borrowings by $1 billion quarter-over-quarter.