In this role, you will:

• Performing all repairs according to work instructions and documenting results.
• Conducting multi-point inspections and system checks, making appropriate recommendations to ensure the safety and reliability of fleet vehicles.
• Performing high-quality repairs and inspections efficiently and accurately.
• Document requested repairs and findings in a specialized service platform.
• Inspecting and testing all work performed as a Quality Control (QC) measure as soon as jobs are completed.
• Build an excellent service experience for internal teams and business partners
• Maintaining an inventory of Technician’s tools
• Assist with parts inventory, location, and organization
• Operating all equipment in the Service Center in a safe and productive manner, following Zoox’s Safety Standards for the use of personal protective equipment (e.g., safety glasses, gloves, hearing protection) while working on the production floor.
• Understanding and following federal, state, and local regulations that affect Service Center operations, such as hazardous waste disposal, OSHA guidelines, etc.
• Configure, set up, maintain, diagnose, and sign off on vehicles for safe on-road usage. May need to travel locally to perform this work from time to time

Qualifications:

• Ability to adhere to a swing shift (2 pm -11 pm) on weekends as part of a standard schedule, including, but not limited to working on holidays and overtime as needed
• Extensive knowledge of methods, techniques, parts, tools, and materials used in the maintenance and repair of vehicles
• Minimum of 5+ years of technician experience
• Clean/excellent driving record
• Reliable, self-starter, roll-up-the-sleeves work ethos
• Ability to multi-task and manage multiple projects and deliverables
• Team player
• Excellent written and verbal skills
• Must be honest, responsible, and an outstanding communicator

Bonus Qualifications:

• Diagnostic troubleshooting experience with OEM systems: high-level experience working with HV systems and hybrid drivetrains, CAN/LIN, HVAC, cooling, chassis, and suspension.
• Ability to operate comfortably within and troubleshoot Linux based systems.
• Diagnostic experience with embedded modules, self-driving systems and sensor stacks
• Knowledgeable regarding optimization of fleet maintenance and OEM maintenance items.
• Technical trade school certificate or Associate Degree in automotive repair
• ASE certification and/or manufacturer certification.
• Ability to travel locally and nationally (on occasion)