Full-Time
Specialist Delivery Manager
POS Lending
Posted on 5/12/2026
NatWest Group
10,001+ employees
Diversified banking group delivering financial services
No salary listed
London, UK
In Person
 Software Engineering (1) |
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- Align scope with delivery capacity, ensuring that teams are working at an optimal level without over or under-committing
- Own the PoS Lending product plan, feed into the master plan, and ensure that any dependencies are understood and managed, tracking progress versus plan, highlighting and mitigating delivery risks
- Report burn down / progress at all levels of organisation in a transparent way, in line with Delivery Director’s requirements
- Apply specialist technical knowledge and industry best practices for PoS Lending to influence cross-functional teams when designing and delivering product solutions
- Support the Product Managers with a business case to ensure that resources are being deployed wisely, and that the highest value work is being prioritised
- Collaborate cross-functionally and support during discovery, design, delivery, launch, and in-life phases for PoS Lending
- Ensure appropriate levels of business readiness across all Boxed business functions and other suppliers
- Ensure that product plans and specifications are appropriately documented in formats that can be shared with clients and internal stakeholders
- Track and report delivery progress versus milestones, ensuring that project status is well understood across the business
- Log and track risks and mitigation, identifying project bottlenecks, recommending and implementing solutions
- Work with Engineering teams to ensure that products are tested appropriately and that high standards of product quality are maintained
- Strong industry understanding of delivering Point of Sale (PoS) or ePoS finance systems - deep understanding of retail payments, financing options (e.g., in‑store / e-financing, installment plans, BNPL etc.), compliance requirements and vendor integrations across terminals, merchant websites and back‑office finance platforms.
- First-hand experience of successful launch(es) for a product in the required specialist area, including coordination across Product, Engineering, Operations, Commercial, Risk, suppliers etc
- Strong understanding of Agile product development, including tooling, such as Jira & Confluence
- Own, execute, and coordinate regular delivery governance and agile ceremonies, ensuring a strict level of rigour around delivery execution and effective status reporting
- Ability to independently establish and manage RAID logs
- Contribute to an ‘always-evolving’ community of practice, improving ways of working across delivery
- Solid understanding of RESTful APIs, white-labelled front-end applications. system integrations, and microservices architectures
- Ability to create delivery plans and manage through to successful completion, with clear reporting into the master plan owned by the Delivery Director
NatWest Group is a financial services group that helps customers with everyday money needs and long-term planning, including buying a home, investing, growing a business, and pursuing a more sustainable future. Its products come from a range of banking and financial services across multiple businesses, delivered through digital and traditional channels. The company works by understanding what matters to customers—their priorities, goals, and challenges—and then offering services and expertise to help them navigate change and make progress. It differentiates itself by combining a broad set of financial offerings with an emphasis on an inclusive culture, flexible working, and a technology-driven approach to anticipate and respond quickly to customer needs. The goal is to be simpler, more integrated, and more capable of delivering impact for customers, so both customers and NatWest Group can succeed together.
Company Size
10,001+
Company Stage
IPO
Headquarters
London, United Kingdom
Founded
1968
Simplify's Take
What believers are saying
- NatWest achieves record 19.2% return on tangible equity in 2025 results.
- NatWest grows customer base by one million and returns £4.1 billion to shareholders.
- NatWest hires Adeel Hyder from Starling to lead SME digital banking enhancements.
What critics are saying
- Keefe Bruyette downgrades NatWest to Market Perform on April 20 with 650 GBp target.
- Starling Bank erodes NatWest's SME market share through aggressive digital expansion.
- UK PRA imposes stricter capital rules, forcing CET1 above 13% and cutting dividends.
What makes NatWest Group unique
- NatWest acquires Evolent Partners, adding £69 billion in wealth management assets.
- NatWest launches IP-backed loans like £1.35M to Shade Station at 50% lower rates.
- NatWest partners with Sainsbury's on April 1 to offer financial products to customers.
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Benefits
Health Insurance
Paid Vacation
401(k) Company Match
Flexible Work Hours
Company News
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NatWest Group has appointed Adeel Hyder as Managing Director of Business Banking. Hyder joins from Starling Bank, bringing experience in digital banking and support for small and micro businesses. The appointment signals a renewed focus on NatWest's UK business banking franchise as competition intensifies from digital banks targeting SME customers. Hyder's background suggests NatWest aims to enhance its offering to smaller businesses, particularly in user experience and product design. The move comes as business banking remains a core activity for NatWest. Investors may monitor changes in the bank's business banking priorities, including product mix and technology spending allocation. At £5.76 per share, NatWest trades approximately 24% below its £7.18 analyst target.
NatWest Group reported strong 2025 results, with total income rising 12% to £16.4 billion and earnings per share jumping 27%. The bank achieved a record 19.2% return on tangible equity whilst adding one million new customers and returning £4.1 billion to shareholders through dividends and buybacks. A key development was the acquisition of Evolent Partners, adding £69 billion in wealth management assets. NatWest lowered its CET1 capital target to approximately 13% and set 2028 goals of achieving a cost-to-income ratio below 45% and return on tangible equity exceeding 18%. For 2026, the bank expects total income up to £17.6 billion. Management reported no signs of consumer stress despite anticipating slight normalisation in loan impairments, whilst focusing on AI and digital initiatives to improve efficiency.
Manchester-based online eyewear retailer Shade Station has secured a £1.35 million loan from NatWest using the bank's intellectual property-backed lending proposition. The funding will support international expansion, AI-driven e-commerce development, and launch of a smart eyewear platform. The company plans a phased rollout of its smart eyewear platform throughout 2026, starting in the UK and Ireland before expanding to Nordic and DACH markets. The platform will offer next-generation glasses featuring heads-up notifications, navigation, real-time translation and fitness insights. Shade Station has grown its annual turnover from £4 million to £22 million under current management. The IP-backed loan, which uses the company's proprietary software and trademarks as collateral, has reduced interest costs by nearly 50% compared to traditional lending.