Director – Post Sales Operations

Posted on 5/24/2024



1,001-5,000 employees

Detects and eliminates risks in cloud platforms

Data & Analytics

Compensation Overview

$225k - $310kAnnually

+ Restricted Stock Units


New York, NY, USA

Required Skills
Data Analysis
  • Bachelor’s degree in Operations Management, Engineering, Business Administration, or related field; advanced degree preferred
  • Proven track record of success in revenue operations or a related role, with at least 5-7 years of experience in a similar capacity
  • Deep understanding of revenue operations processes, methodologies, and technologies
  • Strong leadership skills with the ability to inspire and motivate teams to achieve goals and objectives
  • Excellent analytical skills with the ability to interpret data and drive actionable insights
  • Experience managing and developing a team of operations professionals
  • Proficiency with operational systems and tools, such as Salesforce, Forecasting Management, Commission Management, Tableau
  • Excellent communication and collaboration skills, with the ability to work effectively across departments and influence stakeholders at all levels of the organization
  • Strategic thinker with a results-oriented mindset and a passion for driving operational excellence and continuous improvement
  • Develop and implement strategies to optimize customer operations, streamline processes, and enhance efficiency
  • Oversee the day-to-day activities of customer operations teams, ensuring adherence to company policies, procedures, and safety standards
  • Analyze operational data to identify trends, opportunities, and areas for improvement, and implement actionable solutions to drive performance
  • Collaborate with cross-functional teams to ensure alignment and drive cohesive operational strategies
  • Lead and mentor a team of operations professionals, providing guidance, support, and professional development opportunities
  • Partner with GTM Systems and Tools team to ensure effective integration and utilization of operational systems and tools
  • Partner with GTM Analytics team to develop and maintain key performance indicators (KPIs) and dashboards to track operational performance
  • Partner with senior leadership to drive post-sales and technical sales excellence, build strategic plans, and provide regular updates on performance and progress
  • Stay informed about industry trends, best practices, and emerging technologies related to revenue operations, and recommend innovative approaches to drive continuous improvement

With its advanced technology for swiftly detecting and eliminating critical risks within major cloud platforms such as AWS, Azure, GCP, OCI, Alibaba Cloud, and Kubernetes, this company offers a unique competitive edge in ensuring accelerated and secure cloud-based development. Its focus on enhanced security and risk mitigation within cloud environments makes it a leader in the cloud security sector, providing employees with a cutting-edge and dynamic work environment. Working here, one can expect to engage in high-stakes projects that drive significant advancements in cloud security and protection.

Company Stage

Series E

Total Funding



New York, New York



Growth & Insights

6 month growth


1 year growth


2 year growth