Senior Product Designer
Confirmed live in the last 24 hours
Auctane

1,001-5,000 employees

Comprehensive shipping solutions and logistics technology provider.
Company Overview
Auctane stands out as a leading company in the e-commerce industry, providing comprehensive and forward-thinking logistics solutions, including same-day delivery and advanced shipping software. Their diverse portfolio of brands, such as ShipStation and Stamps.com, demonstrates their commitment to addressing a wide range of logistics challenges. Auctane's culture is driven by a shared passion to support sellers in fulfilling their promises to consumers, fostering a work environment that values collaboration, problem-solving, and industry leadership.
Data & Analytics

Company Stage

N/A

Total Funding

N/A

Founded

2011

Headquarters

Austin, Texas

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

5%

2 year growth

16%
Locations
Austin, TX, USA
Experience Level
Entry
Junior
Mid
Senior
Expert
Desired Skills
UI/UX Design
Data Analysis
CategoriesNew
Product & UX/UI Design
UI/UX & Design
Requirements
  • Bachelor's degree in design or related field
  • Experience as a product manager or UI designer, or UX designer at a Saas company or product design firm.
  • User Experience design
  • User Interface design
  • Interaction Design
  • Strong Visual UI design skills
  • Typography
  • Illustration
Responsibilities
  • Design features and improvements to Auctane products; ShipStation, Stamps and ShipEngine.
  • Oversee a feature or project's creative process from start to finish
  • Design mockups and prototypes to validate ideas with stakeholders, customers.
  • Research / test impact of new feature additions and product updates using metrics and analytics
  • Work closely alongside developers to ensure implementation is consistent with mockups and of high-quality and ensures continued success of designs through production.
  • Generate design documentation that supports the maintenance of the product and serves as a guide to understanding it.
  • Translate ideas and concepts into user and product documentation: task flow diagrams, and functional design specifications.
  • Present concepts to the company during new hire onboarding as well as during company meetings
  • Evangelize design and design-thinking across the company, to build a culture of problem-solving and raise the bar of product excellence.
  • Work with Product Managers to understand and dissect challenges, internalize company strategy
  • Work with stakeholders to translate strategy into product improvements that benefit from design thinking
  • Mentor junior designers by providing thoughtful and constructive feedback during design reviews
  • Conduct customer research to validate ideas and locate new problems to solve.
  • Contact users and conduct interviews to gain insight and Auctane product (ShipStation, Stamps, ShipEngine) use, and apply user knowledge to inform your designs
  • Interact with customers regularly via support center, phone calls, contextual inquiries - in order to understand their point of view and pain points.
  • Review user interactions using analytics and reporting tools to see how users are interacting with the product