Job Summary:
Position Title: Night of Show Venue Upsells
Location: Isleta Amphitheater - Albuquerque, NM
Who are we?
Live Nation Entertainment is the world’s leading live entertainment and eCommerce company, comprised of four market leaders: Ticketmaster, Live Nation Concerts, Front Line Management Group and Live Nation Network.
As the largest producer of live music concerts, Live Nation Concerts operates over 45 venues across the United States. For additional information, visit http://www.livenationentertainment.com/.
Who are you?
Employees have a leading role in the service experience our guests have. The extent to which we recognize our employees for service well done, is the extent to which they will care not only for the guests, but for each other.
That’s why SAFETY for employees and guests is our first priority. We show CARE around every corner and look to create ENCORE moments of service excellence for everyone. And our commitment to EFFICIENCY, is our way of staying well-organized. So join us! We need these kinds of skills and talents as we Create Once in a Lifetime Experiences for our Fans.
The Role:
Crew members will use their entrepreneurial spirit to sell various venue amenities directly to fans during the show. This includes designated parking areas, fast entry, access to our lounges and clubs, upgraded seating and so much more!
Job Functions:
* Solicit sales of new or additional services and/or products.
* Responsible for Point-of-Sale technology with credit card purchases.
* Use extensive knowledge of venue programs to answer questions and assist guests with purchasing.
* Monitor crowd for behavior that needs to be addressed by venue management or law personnel.
* Participate in the post show clean of the venue.
* Provide great customer service to all of our guests to ensure a memorable experience.
* Perform all other duties as assigned or needed.
* Position requires you to be able to work during all weather conditions since this is an outdoor venue.
Qualifications:
* Must be at least 18 years of age.
* Experience not required.
* Familiarity with technology such as iPads, iPhones and other devices helpful, but not required.
* Customer service friendly attitude and good communication skills.
* COVID-19 vaccination will be required for this position, subject to legally valid exemptions.
Hours will vary based on events but are primarily evenings and weekends.
Applicants for employment in the U.S. must possess work authorization which does not require sponsorship by the employer for a visa.
Equal Employment Opportunity Live Nation Entertainment strongly supports equal employment opportunity for all applicants regardless of race, color, religion, sex, gender identity, pregnancy, national origin, ancestry, citizenship, age, marital status, physical disability, mental disability, medical condition, sexual orientation, genetic information, or any other characteristic protected by state or federal law.
Hiring Practices The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Live Nation Entertainment recruitment policies are designed to place the most highly qualified persons available in a timely and efficient manner. Live Nation Entertainment may pursue all avenues available, including promotion from within, employee referrals, outside advertising, employment agencies, Internet recruiting, job fairs, college recruiting and search firms