Full-Time

Account Manager

Confirmed live in the last 24 hours

BOLDSCIENCE

BOLDSCIENCE

51-200 employees

Medical communications for pharmaceutical clients

Biotechnology
Healthcare

Junior, Mid

United States

Category
Customer Success Management
Sales & Account Management
Requirements
  • Experience working within the Medical Communications industry
  • Experience working across a range of therapy areas and project deliverables
  • Proven ability working in a fast-paced environment
  • Good financial & commercial acumen. Confident in developing budgets and financial reports
  • Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third-party suppliers, senior leaders, wider business units
  • Good understanding of pharma regulations
  • Bachelor’s degree preferred in science, pharmacology, or medicine
Responsibilities
  • Starting to build and develop their working relationships with the client. Ensuring client satisfaction is maintained
  • Provide prompt and accurate responses to client queries
  • Communicate clearly to clients and escalate any concerns to the account lead
  • Demonstrate an understanding of the client’s needs and proactively manage the next steps
  • Ensure quality control standards and compliance guidelines are met
  • Develop a good understanding of the projects and build their knowledge of the account and key therapy areas
  • Starting to become familiar with content and reviewing drafts developed by the scientific team
  • Work alongside the team to ensure that the client receives appropriate strategic, creative, and digital planning
  • Take ownership of individual project & financial deliverables. Coordinate project activities and delegate tasks across the team
  • Provide tactical/operational guidance and find solutions to ensure successful project delivery
  • Lead and actively contributes to internal/external meetings where appropriate
  • Establish and administer project management processes to stay on top of all project-related details, including timelines and budgets
  • Manage day-to-day project activity from start to finish
  • Demonstrate proactivity and accountability throughout the project management process
  • Oversee activities of junior colleagues, ensuring that quality is maintained
  • Mentor junior team members and adopt a coaching approach to ensure they are supported
  • Use initiative to problem solve and drive to get results. They do not hesitate to draw in senior support where required
  • Collaborate and build relationships with the wider BOLD team, including Scientific, Creative, Editorial, Finance, etc.
  • Deliver projects as agreed within clients’ financials & timelines; propose solutions to the senior team if issues arise
  • Create budgets for commonly used deliverables with minimal input from the wider team
  • Liaise effectively with third-party suppliers
  • Assist with the development of monthly financial reports and forecasting of revenue
  • Monitor account budget and communicate any red flags. Proactively anticipating out-of-scope projects and start to have those conversations with clients proactively
  • Able to identify and explain why projects are running over or under budget compared to current forecasts
  • Ensure that timesheets for the team are completed in a timely manner

BOLDSCIENCE operates in the medical communications sector, focusing on helping pharmaceutical companies effectively communicate complex scientific information. The company creates communication programs that assist clients in conveying new scientific mechanisms, accelerating clinical trial recruitment, and developing strategies to differentiate their products. BOLDSCIENCE stands out by making intricate scientific concepts understandable and engaging, which is essential for pharmaceutical firms aiming to set new standards of care. Their business model includes providing high-quality, multi-channel communication strategies, such as compelling content creation, brand development, and initiating discussions within the medical community. The goal of BOLDSCIENCE is to help pharmaceutical clients address their communication challenges and extend the reach of their publications.

Company Stage

N/A

Total Funding

N/A

Headquarters

null, New Jersey

Founded

2019

Growth & Insights
Headcount

6 month growth

4%

1 year growth

21%

2 year growth

98%
Simplify Jobs

Simplify's Take

What believers are saying

  • Growing demand for digital health communication tools benefits BOLDSCIENCE's virtual platform strategies.
  • Patient-centric communication aligns with industry trends, boosting BOLDSCIENCE's BOLDADVOCACY division.
  • Rising personalized medicine trends require tailored communication, a BOLDSCIENCE specialty.

What critics are saying

  • Competition from larger agencies like Syneos Health could overshadow BOLDSCIENCE.
  • Rapid digital tech evolution may require BOLDSCIENCE to invest significantly to stay competitive.
  • Cultural clashes from Minds + Assembly acquisition may affect BOLDSCIENCE's efficiency.

What makes BOLDSCIENCE unique

  • BOLDSCIENCE excels in translating complex science into engaging stories for pharmaceutical clients.
  • The company is part of CO LAB GLOBAL, enhancing its global communication reach.
  • BOLDSCIENCE's BOLDADVOCACY division focuses on patient-centric communication strategies.

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