Full-Time

Account Manager

Confirmed live in the last 24 hours

BOLDSCIENCE

BOLDSCIENCE

51-200 employees

Medical communications for pharmaceutical clients

Biotechnology
Healthcare

Entry, Junior

Remote in USA

Category
Customer Success Management
Sales & Account Management
Requirements
  • Experience working within the Medical Communications industry
  • Experience working across a range of therapy areas and project deliverables
  • Proven ability working in a fast-paced environment
  • Good financial & commercial acumen. Confident in developing budgets and financial reports
  • Excellent attention to detail and ability to communicate with a variety of stakeholders, including clients, third-party suppliers, senior leaders, wider business units
  • Good understanding of pharma regulations
  • Bachelor’s degree preferred in science, pharmacology, or medicine
Responsibilities
  • Starting to build and develop their working relationships with the client. Ensuring client satisfaction is maintained
  • Provide prompt and accurate responses to client queries
  • Communicate clearly to clients and escalate any concerns to the account lead
  • Demonstrate an understanding of the client’s needs and proactively manage the next steps
  • Ensure quality control standards and compliance guidelines are met
  • Develop a good understanding of the projects and build their knowledge of the account and key therapy areas
  • Starting to become familiar with content and reviewing drafts developed by the scientific team
  • Work alongside the team to ensure that the client receives appropriate strategic, creative, and digital planning
  • Take ownership of individual project & financial deliverables. Coordinate project activities and delegate tasks across the team
  • Provide tactical/operational guidance and find solutions to ensure successful project delivery
  • Lead and actively contributes to internal/external meetings where appropriate
  • Establish and administer project management processes to stay on top of all project-related details, including timelines and budgets
  • Manage day-to-day project activity from start to finish
  • Demonstrate proactivity and accountability throughout the project management process
  • Oversee activities of junior colleagues, ensuring that quality is maintained
  • Mentor junior team members and adopt a coaching approach to ensure they are supported
  • Use initiative to problem solve and drive to get results. They do not hesitate to draw in senior support where required
  • Collaborate and build relationships with the wider BOLD team, including Scientific, Creative, Editorial, Finance, etc.
  • Deliver projects as agreed within clients’ financials & timelines; propose solutions to the senior team if issues arise
  • Create budgets for commonly used deliverables with minimal input from the wider team
  • Liaise effectively with third-party suppliers
  • Assist with the development of monthly financial reports and forecasting of revenue
  • Monitor account budget and communicate any red flags. Proactively anticipating out-of-scope projects and start to have those conversations with clients proactively
  • Able to identify and explain why projects are running over or under budget compared to current forecasts
  • Ensure that timesheets for the team are completed in a timely manner

BOLDSCIENCE operates in the medical communications sector, focusing on helping pharmaceutical companies effectively communicate complex scientific information. Their services include creating communication programs that simplify scientific concepts, accelerate clinical trial recruitment, and develop strategies to differentiate products in the healthcare market. BOLDSCIENCE uses a multi-channel approach to deliver high-quality content and brand development, which helps clients engage their target audiences and extend the reach of their publications. Unlike many competitors, BOLDSCIENCE specializes in making intricate science understandable and engaging, which is essential for pharmaceutical companies aiming to set new standards of care. The company's goal is to address the communication challenges faced by pharmaceutical clients, ensuring they can convey their messages clearly and effectively.

Company Stage

N/A

Total Funding

N/A

Headquarters

null, New Jersey

Founded

2019

Growth & Insights
Headcount

6 month growth

4%

1 year growth

27%

2 year growth

101%
Simplify Jobs

Simplify's Take

What believers are saying

  • The addition of Kristin Ludwig as SVP to lead the new BOLDADVOCACY division indicates a strategic expansion into patient advocacy, potentially opening new revenue streams.
  • BOLDSCIENCE's expertise in scientific strategy and clinical trial recruitment can significantly impact the success of pharmaceutical clients' products.
  • Their high-quality, targeted communication strategies can help clients establish new standards of care, enhancing BOLDSCIENCE's reputation in the industry.

What critics are saying

  • The highly specialized nature of BOLDSCIENCE's services may limit its client base to a niche market, potentially constraining growth.
  • Dependence on the pharmaceutical sector makes the company vulnerable to industry-specific downturns and regulatory changes.

What makes BOLDSCIENCE unique

  • BOLDSCIENCE specializes in making complex scientific information understandable and engaging, a niche expertise that sets it apart from generalist communication firms.
  • Their focus on multi-channel communication strategies ensures that pharmaceutical clients can reach diverse audiences effectively.
  • Being part of CO LAB GLOBAL provides BOLDSCIENCE with a vast network and resources, enhancing its capabilities and reach.

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