Technical Program Manager

About ByteDance Founded in 2012, ByteDance's mission is to inspire creativity and enrich life. With a suite of more than a dozen products, including TikTok, as well as platforms specific to the China market, including Toutiao, Douyin, and Xigua, ByteDance has made it easier and more fun for people to connect with, consume, and create content. --- Why Join Us Creation is the core of ByteDance's purpose. Our products are built to help imagination thrive. This is doubly true of the teams that make our innovations possible. Together, we inspire creativity and enrich life - a mission we aim towards achieving every day. To us, every challenge, no matter how ambiguous, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always. At ByteDance, we create together and grow together. That's how we drive impact, for ourselves, our company, and the users we serve. Join us. --- About the team ByteDance Networking brings together innovative ideas and technologies from network architecture, software defined networking (SDN), network virtualization, switch software and hardware co-design, and high-speed networking, to create hyperscale data-center networking solutions that power several of the most popular apps of the world such as Douyin and TikTok which serve hundreds of millions of users around the globe. ByteDance Networking is responsible for designing, building, and operating the global, intelligent network infrastructure to meet the requirements of high availability, scalability, and high-performance. By joining this team, you will gain marketable software development and/or network operation experiences in data center networking at massive scale. We are seeking a Technical Program Manager to join our network engineering team based in Mountain View, Seattle or Ashburn. You'll drive the end-to-end delivery of the systems behind ByteDance and work with various team members to inspire creativity and bring joy to users around the globe. Responsibilities • As a TPM, you’ll be the bridge between various public cloud vendors, internal teams across countries, working closely with people from Product, Engineering and various ByteDance teams, driving the end-to-end delivery of new products and features to market, inspiring creativity and bring joy to our users around the globe. • Manage a variety of complex, cross-functional programs and lead all aspects of assigned programs delivery. • Create and maintain the Roadmap for the teams you work closely with, along with the respective Tech and Product leaders. • Define the way of driving these programs and constantly find ways of improving this process in a data-driven manner. You'll be the owner of the collaboration process and tools. • Embrace ByteDance culture and principles and promote an environment that embodies ByteDance Principle and Values. • Program/Project Management Responsibilities including but not limited to: - Allocating resources efficiently - Communicating with stakeholders - Collaborating with Engineering, Service Owners, and other XFN Teams - Creating Project Schedules, resourcing plans and defining Milestones. Prepare the project schedule, define the milestones; - Track tasks and report progress, creating and utilizing dashboards, identifying and mitigating risks.Track and report progress, identify and mitigate risks, removing blockers; - Lead Agile/Scrum teams as a coach or scrum master. Minimum Qualifications: - BA/BS degree or above with 3+ years of network project delivery or technical leadership background, plus strong organizational and interpersonal skills, will enable you to succeed in ByteDance's fast paced environment. - Good understanding of public clouds, including but not limited to switches, routers, fast connect / direct connect - An understanding of Agile is desirable but not essential, more important than your specific skillset is your ‘can do’ attitude and willingness not to be constrained by your job description. - Effective communication skills to handle comms to teams, management and cross functional stakeholders at all levels, and a proven track record of getting things done/shipping projects. - Experience working in a dynamic, fast-moving environment where self-motivated, autonomy and self-decision making is needed (to an extent) and juggle between multi projects/tasks. - Experience working in multi-time zones, multi-culture is preferred - Passionate about the Internet industry and willing to grow with the company in the process of learning by dealing with emerging global issues and challenges. Preferred Qualifications: - Strong understanding of Cloud Computing platforms (AWS, GCP, Azure, OCI) - Strong understanding of Colocations, Datacenters and Carrier Hotels - Strong understanding of Cross-Connects, Peering Circuits, and Structured Cabling - Ability to communciate technical concepts to non-technical stakeholders and collaborate effectively across teams - Direct experience with one of the major Cloud providers (AWS, GCP, Azure, OCI) - Switching and Routing understanding along with Optical Transceivers - Dashboards and Monitoring tools experience - Direct Experience working with Colocation Vendors - Ability to read Engineering schematics and Network Diagrams --- ByteDance is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At ByteDance, our mission is to inspire creativity and enrich life. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too. ByteDance Inc. is committed to providing reasonable accommodations in our recruitment processes for candidates with disabilities, pregnancy, sincerely held religious beliefs or other reasons protected by applicable laws. If you need assistance or a reasonable accommodation, please reach out to us at https://shorturl.at/cdpT2