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Senior Software Engineer
Servicenow Integrations
Confirmed live in the last 24 hours
Experience Level
Desired Skills
UI/UX Design
  • Qualifications
  • 5+ years' experience supporting the implementation, administration, configuration, and/or development of ServiceNow in 2 or more capabilities (i.e. ITSM, ITOM, ITAM, Platform, CSM, etc.)
  • Experience with integration between ServiceNow and other systems/platforms using both mid servers and cloud to cloud
  • Experience working with Web Services Integration (SOAP, REST) and any bi-directional, automated integration between two systems
  • Data Extraction Technologies (e.g. JDBC, ODBC) or ETL integrations
  • Proven experience with implementing ServiceNow CMDB, Discovery, Software Asset Management, ITSM, Service Catalog, and Workflows to meet business requirements
  • Deep understanding of the ServiceNow CMDB and all related processes
  • Knowledge of all aspects of ServiceNow scripting including Business Rules, Client Scripts, UI Builder, Scripted REST APIs, and Script Includes
  • Ability to create technical design documents and user documentation
  • As a ServiceNow Integrations Developer you will interface with end-users, IT teams and key stakeholders to gather systems requirements for ITSM, ITOM and/or CSM solutions
  • You will customize ServiceNow applications and facilitate rollout of new applications, modules, configure Application UI, Workflow, work orders, transfer orders, inventory, and technician locations
  • Configuring integrations between ServiceNow via REST/SOAP web and other applications
  • Strong experience with ITSM, CSM and/or ITOM processes and can guide customers through understanding technical solutions to their business requirements
  • Interact with technical SMEs to get necessary environment information to support your service map and event work
  • Reflect impact assessment rules within service maps and validate with technical SMEs and stakeholders
  • Participate in user acceptance testing of the resulting maps, impact rules and event management work
  • Promote your update sets and data across applicable SN environments
  • Remediate any production incidents that arise related to this scope
  • Align with existing SN technical lead for map/event work to ensure consistent approach that does not break shared patterns
  • Proactively maintain operational documentation and SOPs to reduce support risk & inefficiency

501-1,000 employees

Enterprise employee service portal company
Company Overview
NewRocket is on a mission to help create the best employee experiences that improve the way the world works. NewRocket delivers meaningful experiences and extraordinary results with ServiceNow by bringing innovative and creative solutions to financial services, healthcare, government, insurance, and technology companies.
  • Competitive compensation
  • Health, dental, vision, & disability
  • Retirement savings
  • Flexible PTO
  • Continued learning
  • Remote friendly
  • Employee Matter Program
  • Boosted on-boarding program
Company Core Values
  • Excellence
  • Creativity
  • Integrity
  • Teamwork
  • Empathy