Assistant Manager

Job Summary

The Providence Center Assistant Manager Women's Road to Recovery assists the Manager in the operation of a group residence for psychiatrically disabled consumers.

Duties & Responsibilities

• Assist Manager in the daily operation of the group residence to include clinical, administrative, maintenance, and supervisory responsibilities.
• Supervise the daily operation of the residence.
• Provide leadership to staff regarding training, risk management, day-to-day matters, etc. Facilitate an environment that supports staff participation and encourages self-direction and team building.
• Supervise assigned staff (i.e. overnight, part-time, and on call).
• Conduct regular supervision meetings with staff and maintain records of the meetings (visit overnight staff during their shifts).
• Monitor staffing to ensure 24-hour coverage and arrange staff weekly schedules accordingly.
• Ensure that confidentiality and the highest standards of ethics are maintained by staff when treating consumers, in accordance with Center policy and legal requirements.
• Oversee the staffs’ quality and timely completion of Health Information Services (HIS) and other required documentation.
• Monitor daily program activities for residents.
• Oversee physical maintenance of the residential facility. Conduct monthly fire drills, monitor refrigerator and dishwasher temperatures, monitor first aid kits and other supplies as necessary, check daily that smoke detectors are operational, etc.
• Administer Center policies.
• Work with the Residential Nurse to develop and maintain residents’ treatment plans and to monitor medications, in conjunction with the Residential Manager.
• Develop volunteer and work programs, including recreational activities.
• Purchase food and other household supplies.-Oversee and monitor staff providing case management and support to assigned consumers.
• Assist and monitor staff in developing and implementing treatment plans and progress notes for assigned consumers.
• Provide orientation and training to new staff.
• Conduct record audits of staff records in accordance with Center requirements. Establish plans of improvement as needed.
• Perform monthly EBT process.
• Ensure that staff participating on Center committees regularly attend meetings and report back to the department on committee activities.
• Work flexible hours (including evenings, weekends, holidays, and overnight).
• Cover between the group residences as needed.
• Serve as liaison with staff at the Institute of Mental Health (IMH) to screen patients for determination of appropriateness of discharge; follow clients from admission to discharge (duties shared among all Assistant Managers).
• Coordinate and facilitate transitioning and discharges from the hospital.
• Assess consumers regarding discharge readiness.
• Obtain intake date.
• Meet with Coordinator of Residential Services and triage team when a person is ready for discharge.
• Obtain all needed information for Center staff and consumer's medical record.
• Perform needed duties regarding procurement of social security and prescribed medication(s).
• Provide direct services to IMH consumer(s) (case management, provide skills training,) as needed.
• Maintain awareness of Providence area new admissions to the hospital.
• Follow-up and communicate with Center staff to gain information and to track progress.
• Pursue and coordinate appropriate community placement: group home, families, independent living, intensive care facility boarding homes.
• Testify at court as an agent of The Center, as needed.
• Maintain cooperative relationships with consumers, other employees and the public.
• Communicate with various agencies and other departments at The Center.
• Work in cooperation with co-workers and supervisory staff.
• Deal with co-workers and assigned support staff regarding problems in a constructive manner.
• Accept and use direction and supervision.
• Benefit from constructive criticism.
• Transport consumers in own vehicle or Center van to planned activities and appointments.
• Driver carefully and abide by traffic rules.
• Ensure that seat belts are worn by all traveling in Center owned vehicles.
• Attend mandatory in-service trainings and other trainings required.
• Serve on appropriate Providence Center committees.
• Other duties as required.

Requirements

• Bachelor's degree (B.A. or B.S.) in Human Services from four-year college or university preferred.
• Adequate level of education and/or work-related experience may be substituted for degree.
• 1-2 years Human Services experience, preferably in a residential facility preferred.

• Must have valid driver's license, registration, current inspection and insured automobile.

About Us

Care New England Health System (CNE) and its member institutions, Butler Hospital, Women & Infants Hospital, Kent Hospital, VNA of Care New England, Integra, The Providence Center, and Care New England Medical Group, is a trusted, integrated health care organization that fuels the latest advances in medical research, attracts the nation’s top specialty-trained doctors, hones renowned services and innovative programs, and engages in the important discussions people need to have about their health and end-of-life wishes. Care New England is helping to transform the future of health care, providing a leading voice in the ongoing effort to ensure the health of the individuals and communities we serve.

Americans with Disability Act Statement: External and internal applicants, as well as position incumbents who become disabled must be able to perform the essential job-specific functions either unaided or with the assistance of a reasonable accommodation, to be determined by the organization on a case-by-case basis.

EEOC Statement: Care New England is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status

Ethics Statement: Employee conducts himself/herself consistent with the ethical standards of the organization including, but not limited to hospital policy, mission, vision, and values.