Full-Time
Shopmonkey
51-200 employees
Cloud-based software for auto repair management
Compensation Overview
$130k - $160k/yr
Senior, Expert
Texas, USA
Candidates must be based in Texas.
- 6+ years in successful product/program management leading complex software development programs with cross-functional teams.
- Demonstrated track record of shipping SaaS from concept to execution in a fast-paced, startup environment.
- Excellent leadership skills with the ability to collaborate and build relationships across organizations, bridge gaps between teams, and successfully influence without authority.
- Tenacity and ample leadership experience enabling you to lead, influence and organize complex, core feature projects.
- Exceptional verbal, presentation, and written communication skills and the ability to interact with diverse groups including senior management.
- Hungry, fast-learner mindset. Bias towards action.
- Familiarity with modern product and project management tools (e.g Linear, Figma, etc.).
- Ability to travel periodically for customer visits and on-site workshops.
- Lead and inspire a cross-functional team of engineers, designers, and marketers to deliver world-class automotive software solutions.
- Define the strategic direction, product vision, and roadmap for your team, aligning with overall company goals and objectives.
- Champion a customer-centric approach to product development, leveraging user feedback, market insights, and data analytics to inform decision-making.
- Work closely with the Executive Leadership Team and department leaders to connect strategic plan/roadmap to concrete, prioritized initiatives for core product needs with clear operational metrics, financial goals, resource plans, and timelines.
- Drive product feature scoping, prioritization efforts, and trade-off conversations - knowing how to say no is important.
- Collaborate closely with other team leads and stakeholders to coordinate efforts, resolve dependencies, and optimize resource allocation.
- Automotive experience is a plus!
Shopmonkey provides a cloud-based software solution that helps auto repair shops manage their operations more efficiently. The platform includes features for handling jobs, estimates, purchase orders, and parts inventory, as well as tools for looking up Vehicle Identification Numbers (VINs) and ordering parts. It serves a variety of businesses in the automotive service industry, including tire shops, quick lube shops, heavy-duty truck repair shops, and auto detailing shops. Shopmonkey differentiates itself from competitors by offering seamless integration with QuickBooks, which allows users to sync customer data, sales, and inventory easily. The platform also includes communication tools for sending estimates and updates to customers, digital inspection tools, appointment scheduling, and secure payment options. The goal of Shopmonkey is to help auto repair businesses operate more effectively, improve their efficiency, and increase their profitability.
Company Size
51-200
Company Stage
Series C
Total Funding
$110M
Headquarters
San Jose, California
Founded
2016
Simplify's Take
What believers are saying
- Integration with AI tools can enhance customer interaction and satisfaction.
- IoT adoption allows Shopmonkey to offer predictive maintenance features.
- 5G networks can improve the speed and reliability of Shopmonkey's services.
What critics are saying
- Yelp's acquisition of RepairPal could increase competition in the market.
- ServiceUp's InstaPay feature may attract shops seeking faster payment solutions.
- The focus on cybersecurity highlights the need for Shopmonkey to enhance its security features.
What makes Shopmonkey unique
- Shopmonkey integrates with QuickBooks for seamless financial management in auto repair shops.
- The platform offers digital inspection tools and secure online payment options.
- Shopmonkey provides automated customer communication via text and email for appointment confirmations.
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Benefits
Flexible scheduling
Health, dental, vision & wellness
Home office perks
401k
Equity
Flexible PTO
Career growth
Self development
Social & charity events
Growth & Insights and Company News
6 month growth
↑ 1%1 year growth
↑ 1%2 year growth
↓ -4%Local business information platform Yelp plans to acquire auto services platform RepairPal for about $80 million in cash.The acquisition is expected to close by the end of the year, subject to customary closing conditions, Yelp said in a Thursday (Nov. 7) press release.The company announced the planned acquisition in an earnings release that also said that Yelp’s advertising revenues in its Services categories rose 11% year over year to reach a record $228 million in third quarter. This contributed to the company’s net revenue rising 4% to a record $360 million.“As we continue to build on our progress in Home Services, we believe RepairPal will accelerate our broader Services efforts by expanding our offerings in the multi-billion-dollar U.S. auto services advertising vertical,” Yelp Co-founder and CEO Jeremy Stoppelman said in the release.The company said in a Thursday letter to shareholders that the acquisition will add RepairPal’s deep knowledge of auto repairs and pricing and its partner network to Yelp’s large consumer audience and its expertise in search engine optimization, search engine marketing and artificial intelligence.This will bolster Yelp’s efforts in the Services categories, including the auto services advertising vertical from which the company derived $90 million of annualized revenue in the third quarter, according to the letter.The strong performance of Yelp’s Services category came at a time when its Restaurants, Retail and Other categories “faced ongoing headwinds,” Yelp Chief Financial Officer David Schwarzbach said in the Thursday press release.“Our planned acquisition aligns with our capital allocation strategy and demonstrates our ability to deploy balance sheet capital to support our business strategy,” Schwarzbach said.RepairPal’s online platform and mobile app assist drivers in selecting certified auto repair shops and dealerships within their vicinity, PYMNTS reported in February.The platform provides estimates for common repairs tailored to location and vehicle make/model, helping customers to avoid overpriced service costs.IT and digital support infrastructure have been increasing in the auto repair market in North America, which is a market in which over 70% of the businesses are single-owner shops, Jeff Haynie, chief technology officer at auto repair shop management platform Shopmonkey, told PYMNTS CEO Karen Webster in an interview posted in December 2022
ServiceUp added an expedited payment processing feature to its auto repair shop management platform.The new InstaPay feature ensures that auto repair shops receive their money within 48 hours of completing the repairs, the company said in a Wednesday (April 10) press release.InstaPay is available to repair shops that are part of the ServiceUp repair network or collaborate directly with ServiceUp’s fleet and insurance customers, according to the release.“With InstaPay, we aim to streamline the payment process, allowing repair shops to focus on what they do best — providing exceptional repairs to their customers,” ServiceUp Chief Product Officer Kunal Rupani said in the release.The solution is designed to improve repair shops’ efficiency and cash flow by eliminating the need for them to chase down late or missed payments or wait the typical net payment terms of 30 to 60 days to receive payments, according to the release.For ServiceUp’s fleet and insurance customers, InstaPay helps build stronger relationships with repair shops by ensuring timely payments, the release said.“InstaPay is just the beginning of our journey toward revolutionizing the automotive repair industry, and we’re excited to continue pushing boundaries and driving positive change,” Rupani said in the release.ServiceUp was founded in 2021 to connect customers to advocates who manage the entire auto repair process.“By creating an end-to-end, fully automated experience, ServiceUp has taken away the headache of car repair for thousands of customers,” Brett Carlson, co-founder and CEO of ServiceUp, said in September 2022 when announcing that the company secured $14.5 million in Series A funding.Customer experience is now shaped by smartphone expectations, so it’s mission critical for auto repair shops to have a unified platform that handles everything from scheduling to payments, Jeff Haynie, chief technology officer at auto repair shop management platform Shopmonkey, told PYMNTS’ Karen Webster in an interview posted in December 2022.“At the end of the day, a shop is really about hours and productivity around how they get customers in and out,” Haynie said. “It’s an operationally efficient business.”
Business Herald Online is excited to add the integration with ShopMonkey to its already significant library of integrations.
Transportation World Report is excited to add the integration with ShopMonkey to its already significant library of integrations.
Worldwide Travel Observer is excited to add the integration with ShopMonkey to its already significant library of integrations.