Billing Manager

Job Description Summary:

We are seeking a highly skilled and detail-oriented Billing Manager to oversee and manage the billing operations for our LTL (Less-than-Truckload) business. The Billing Manager will be responsible for ensuring accuracy, efficiency, and timeliness in the invoicing process while collaborating closely with operations, sales, and customer service teams to enhance billing effectiveness.

Critical Job Functions:

• Lead and manage the billing team to ensure accurate and timely invoicing for LTL shipments.
• Develop, implement, and maintain billing policies, procedures, and controls to ensure compliance with company standards and industry regulations.
• Monitor and analyze billing data to identify discrepancies, trends, and areas for process improvement.
• Work closely with operations, sales, and customer service teams to resolve billing disputes and improve overall customer experience.
• Oversee the rating and auditing process to ensure freight charges are applied correctly.
• Ensure proper handling of accessorial charges, fuel surcharges, and discounts in the billing process.
• Maintain a deep understanding of carrier agreements, tariffs, and customer contracts to ensure accurate billing.
• Implement automation and technology solutions to improve billing accuracy and efficiency.
• Lead training and development initiatives for the billing team to enhance performance and expertise.
• Prepare and present billing performance reports to senior leadership, providing insights and recommendations.
• Ensure compliance with federal, state, and industry regulations governing freight billing.

Job Requirements:

• Bachelor’s degree in Accounting, Finance, Business Administration, or a related field.
• 5+ years of experience in billing, finance, or accounting, preferably within the LTL, transportation, or logistics industry.
• 2+ years of experience in a leadership or managerial role.
• Strong knowledge of LTL freight billing, rating systems, and industry regulations.
• Experience with TMS (Transportation Management Systems) and billing software.
• Excellent analytical, problem-solving, and organizational skills.
• Strong leadership abilities with a proven track record of team management.
• Proficiency in Microsoft Office, especially Excel, and experience with financial reporting tools.
• Exceptional attention to detail and accuracy in billing processes.
• Ability to work in a fast-paced environment and handle multiple priorities effectively.
• Experience with LTL carriers, tariffs, and freight rating methodologies.
• Knowledge of EDI billing and automated invoicing solutions.
• Strong understanding of customer contracts and pricing agreements in transportation.

Why Join Us?

• Be part of a growing and dynamic LTL logistics company.
• Competitive compensation and benefits package.
• Opportunity to lead and innovate in billing operations.
• Collaborative and supportive work environment.

If you have a passion for billing accuracy, process optimization, and leadership in the LTL industry, we encourage you to apply and be a key part of our success!

Physical Demands and Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Physical Demands:
  • Moderate physical activity performing non-strenuous daily activities of an administrative nature.
  • While performing the duties of the job, the employee is regularly required to sit, reach/handle items, work with the fingers, and talk and hear others in conversations via the phone or in person.
  • The employee is occasionally required to stand, walk, stoop, kneel, climb, or balance and lift objects up to 50 lbs.
• Work Environment:
  • The noise level is moderate to high based on general conversation tones, ringing phones and laser printer operation.
  • Splits work time between well-lighted, heated and/or air-conditioned indoor office setting with adequate ventilation and dock setting.
  • Occasional work near moving mechanical parts and toxic or caustic chemicals.
  • Works mostly night/overnight shifts.

Compensation:

• The estimated compensation for this role is $60,000 to $70,000 per year.

Benefits:

• PTO
• Paid Holidays
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Life Insurance
• 401k

The above statements reflect the general details necessary to describe the principal functions of the position and are not intended to be all inclusive.  The position and any of the requirements listed above are subject to change at any time according to the changing needs of the company.

Roadrunner Freight is building something special with great people, a winning culture and a differentiated service offering in the marketplace.  Join us today to grow your career!

Additional Requirements:

Summary:

Roadrunner offers more direct long-haul metro-to-metro shipping than any other nationwide Less-than-Truckload (LTL) carrier in the United States. With a nationwide presence, terminals across 40+ markets, and approximately $410 million in revenue in 2023, the company’s Smart Long Haul Network is the preferred choice for shippers looking to move freight quickly and reliably. Roadrunner is expanding and looking for a highly motivated Billing Manager – LTL Business to join our winning team. If you are results driven and looking for a rapidly growing company with high growth and earnings potential, we want to hear from you!