Summer 2026
AI-powered banking chatbot and knowledge assistant
$25 - $30/hr
Remote in USA
Remote
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Posh Technologies builds an AI-powered chat platform for the financial services sector. It offers a conversational AI chatbot for banks and credit unions that handles customer inquiries and supports internal workflows, using natural language processing to understand and respond to banking-related questions. The product automates customer service across digital channels and provides a digital assistant for employees, plus a generative AI knowledge assistant to help staff with daily tasks. Posh Technologies differentiates itself by focusing specifically on financial institutions, tailoring its NLP and workflow automation to banking needs and serving over 100 banks and credit unions with a software-as-a-service model. The company’s goal is to help financial institutions improve customer service efficiency and personalize client experiences through AI-driven interactions and automated knowledge support.
Company Size
51-200
Company Stage
Series A
Total Funding
$27.5M
Headquarters
Boston, Massachusetts
Founded
2018
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Posh AI, a leading provider of AI solutions that help financial institutions automate service, resolve issues faster, and enhance customer and employee experiences, today announced a strategic referral partnership with Corelation.
Posh has raised $40+M in financing from leading fintech VCs like Canapi, JAM FINTOP, Curql, TruStage, and Experian Ventures as well as dozens of individual financial institutions that have invested directly into Posh.
Fintech companies in Boston and the wider fintech industry in the city is undergoing a period of transformative rapid growth and innovation. As a hub for cutting-edge financial technology, Boston is home to a ecosystem of fintech startups and established companies that are reshaping the way digital financial services are delivered.By harnessing the power of advanced technologies, fintech companies in Boston are not only enhancing the accessibility and efficiency of financial services but also setting new standards for customer experience. In this dynamic environment, Boston’s fintech companies are playing a crucial role in driving the future of finance, both locally and globally.Leading fintech companies in Boston range from providers of global payments, small business lenders, digital banks as well as digital voice solutionsFlywire: Flywire are a global payments enablement and software company who combine their proprietary global payments network, next-gen payments platform and vertical-specific software to deliver complex payments for their clients and customers. Flywire recently acquired Invoiced, a SaaS platform that enables B2B finance teams and the “Office of the CFO” to automate the critical order-to-cash process.Forward: Forward Financing are fintech company based in Boston who provide fast and flexible working capital to small businesses in the US that have been underserved by traditional financing options. Forward offers revenue-based financing and deliver an upfront sum of working capital in exchange for a set amount of the business’s future revenue.Stride: Stride are a Boston based outcomes-oriented fintech who offer flexible funding products such as Income Share Agreements and Deferred Tuition Agreements that supplement student loans. Stride and its founder have been recognized by Forbes, Harvard and MIT for their fintech innovations and social impact
Posh AI has secured a strategic funding round led by Curql, with participation from Canapi Ventures and TruStage Ventures. The new investment will accelerate the deployment of generative and conversational AI solutions for credit unions and banks. This latest funding brings Posh's total to over $45 million.
New Report Based on Three-Year Initiative Supported by JPMorgan Chase Includes Recommendations for Financial Services Providers and Promising Future Directions for AI DevelopmentBOSTON, June 4, 2024 /PRNewswire/ -- Commonwealth released key insights gleaned from a three-year project supported by JPMorgan Chase designed to achieve the promise of artificial intelligence for all by focusing on ensuring that the needs of households earning low to moderate incomes (LMI) are understood and integrated into financial design and implementations. At this critical inflection point in scaling AI, it is urgent to research and identify the ways in which AI can positively impact the financial lives of these populations, which are disproportionately Black, Latinx and women-led. The report also sheds light on the most promising future directions for technology development.Historically, the design of new technologies has not fully considered the potential benefits and uses for households earning LMI. As a result, innovations in AI may deepen inequity by not considering the impact they can have for consumers of all backgrounds. Much of Commonwealth's Emerging Tech for All (ETA) research focus has been on conversational AI, and providing actionable guidance to financial service providers on how this technology can support the financial security of U.S. workers earning LMI.The new report offers key insights, including:Conversational AI provides a crucial opportunity to improve access for households living on LMI, who are nearly twice as likely to want to bank in person yet have significantly lower rates of access to local bank branches